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Auree Jewellery Reviews 2,104

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the exceptional service received. Many people highlight the beauty of the jewelry and the efficiency of the ordering process, often mentioning fast delivery and lovely packaging. Some people, however, noted issues with sizing, finding certain items either too tight or too large. A few customers also experienced problems with clasps being difficult to manage or items arriving knotted, though these issues were often resolved by the company's responsive customer service.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great quality and beautiful... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speed of... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the excellent and... See more

Order

Reviewers highlight positive aspects of order. Customers praise the efficient ordering process, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

Sofia silver necklace And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over t... See more


Company details

  1. Jewelry Store

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Stunning jewellery

Stunning jewellery. Superb service and fabulous quality. Love my drops!

December 18, 2024
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Reply from Auree Jewellery

Thanks so much for your kind words and we're thrilled you're happy with your purchase! Auree x

Rated 5 out of 5 stars

Auree is one of my go-to places for…

Auree is one of my go-to places for presents (for others and also for myself!). i know that the quality will be great, the pieces wonderful and the customer service excellent. Thank you Auree!

December 9, 2024
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Reply from Auree Jewellery

Hi Claire, thank you so much for such a kind review. We're so pleased you love the jewellery. Always here for any of your jewellery needs! Best, Auree x

Rated 5 out of 5 stars

Very pleased

Beautifully made and exactly as advertised. We have purchased from here previously so decided to repeat need we say more. Thank you X

December 16, 2024
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Reply from Auree Jewellery

Thanks so much for your lovely review! Auree x

Rated 5 out of 5 stars

The platinum Russian wedding ring is…

The platinum Russian wedding ring is beautiful. My husband bought it for my birthday and it was made and delivered in time despite being Xmas. The team were easy to contact and so accommodating to ensuring I had my ring for my special day. Thank you.

December 17, 2024
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Reply from Auree Jewellery

Thanks so much for your kind words and we're thrilled you love your ring. Auree x

Rated 5 out of 5 stars

Russian wedding ring

Russian wedding ring as a Christmas present.....perfect! Delivered in the time stated. Couldn't ask for more.

December 3, 2024
Auree Jewellery logo

Reply from Auree Jewellery

Thank you! We're so pleased the ring was well received. Auree x

Rated 5 out of 5 stars

Great stacking rings.

Have bought all four of the silver Mondello rings over the past 3 months. I stack them together in various combinations of either two or three colours. Love them!! Please do more in silver. Always fast delivery and when I had to return one once, it was super easy.

December 16, 2024
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Reply from Auree Jewellery

We love a stack too! We'll pass your feedback on and are so pleased you're happy with your jewellery. Auree x

Rated 5 out of 5 stars

Great service and jewellery

Great service and help if needed from Auree. The earrings looked even better in the flesh than the pictures! My wife is very happy with the earrings

December 16, 2024
Auree Jewellery logo

Reply from Auree Jewellery

We're thrilled your wife likes the earrings and so appreciate you taking the time to let us know! Auree x

Rated 5 out of 5 stars

Perfect Gift 💝….and not just for Christmas!

Purchased as a Christmas present for a friend. Arrived on time, smartly packaged and bracelet was beautiful. Have asked my husband for one for my birthday 😉. Auree Jewellery does what it says on the packet with a whole lot of sparkle. Wonderful jewellery. Exquisite.

December 16, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful goods, fabulous service

I was introduced to Auree by my daughter who treated me.....delighted with both the beautiful bracelet and the presentation box.
Also very impressed by the speed and personal touch when I have purchased goods.
Look forward to buying more in the future.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

I have been buying jewellery from Auree…

I have been buying jewellery from Auree for over three years and have always been delighted with their products. When my friend lost a butterfly in Rome on a weekend visit, Auree sent me a free replacement! Very impressive and we are ofcourse very grateful for that level of service.

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

There are so many gorgeous pieces to…

There are so many gorgeous pieces to choose from which made it particularly hard to settle on the perfect gift for a good friend. I’m sure she is going to love it! Gift was delivered within a couple of days straight to the recipient and delivery notices were emailed out once dispatched and received which was very welcome as I live outside of the UK. I would definitely purchase from Auree again.

December 3, 2024

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