AurinvancouverReviews 

3
TrustScore 3 out of 5

2.8

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2.8

Average

TrustScore 3 out of 5

3 reviews

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2.8

All reviews

(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Not a Canadian company

I ordered two shirts, One is ok, but very cheap material. The other wasn't a good fit, even though it was my size. It also had a number of small defects and had a weird placement of it's insignia, like left of my peck, by the armpit. Thoughtless and awkward placement.
I requested a return form, and much to my dismay they're NOT BASED IN CANADA. I would need to send it back to China to get a refund, it would have cost me $90 with their requested tracking to send it there. More than the cost of the shirt. I feel scammed. Legitimately.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a coat last December 2025

I ordered a coat last December 2025. It arrived on time but it was so big so I contacted the customer service to exchange the item for a smaller size. Costumer service told me I can keep the item but if I wanted I can pay for the shipment of the smaller size I requested. I thought it was a good deal. It was a SCAM!!!
The coat they sent me as replacement was exactly the same size, the tag/label was removed and it was obviously USED. I emailed them back telling them how disappointed I was. This is unacceptable!!!

December 26, 2025
Unprompted review
Rated 2 out of 5 stars

Buyer beware

Buyer beware – AURIN Vancouver
I ordered a shirt in a medium and was sent the wrong size. When I contacted the company for a refund, it was refused. Instead, I was asked to pay additional shipping for a replacement.
Returning the item was made difficult and came with no guarantee of a refund unless it was returned in the exact original packaging.
Despite presenting itself as a Vancouver-based brand, the company operates overseas. Based on my experience, this reflects careless and unfair customer service practices.
I’m sharing this so others can make an informed decision before purchasing.

January 14, 2026
Unprompted review

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