Aurora Mode Reviews 

266
TrustScore 1 out of 5

1.2

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1.2

Bad

TrustScore 1 out of 5

266 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 month

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1.2

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(266)

102 reviews in the last 12 months

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Rated 1 out of 5 stars

bad quality

bad quality, service even worse!!! Never again. Very hard to get your money back

August 21, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hallo Krekels,

Het spijt ons zeer om te horen over uw teleurstellende ervaring met onze productkwaliteit en service. We begrijpen hoe frustrerend het kan zijn, vooral met betrekking tot het terugbetalingsproces, en bieden onze oprechte excuses aan voor het ongemak. Uw feedback is waardevol en helpt ons om te verbeteren.

Als u nog verdere hulp nodig heeft, neem dan gerust contact met ons op via info@aurora-mode.nl, en we helpen u graag verder.

Met vriendelijke groet,
Aurora Mode

Rated 1 out of 5 stars

Leren Dames Schoenen Met Lage…

I bought "Leren Dames Schoenen Met Lage Hak", expecting a leather shoe. The shoe is of terrible quality, the sole is flat not ergonomic and the "leather" is extremely thin, gives no support to the foot and feels like eva rubber, plastic or foam rather than leather.

August 21, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hallo Ana,

Bedankt dat u uw ervaring met ons deelt. Het spijt ons zeer te horen over de problemen met de kwaliteit en het comfort van de schoenen. Uw feedback is waardevol en helpt ons verbeteren.

Als u verdere hulp nodig heeft, kunt u ons gerust bereiken via info@aurora-mode.nl, en we doen ons best om u te helpen.

Met vriendelijke groet,
Aurora Mode

Rated 1 out of 5 stars

The worst service ever

The worst service ever, terrible company, There was one number wrong on our address yet they couldn’t change it, This Chinese company with a Dutch address couldn’t contact post .nl to assist.
No money back and No Delivery.
Terrible Service.

June 30, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hallo Maurice,

Bedankt voor uw feedback. Het spijt ons zeer om te horen over de problemen met uw adres en levering, en we begrijpen hoe frustrerend dit moet zijn. Uw feedback is waardevol en helpt ons verbeteren.

Als u verdere hulp nodig heeft, kunt u ons gerust bereiken via info@aurora-mode.nl, en we doen ons best om u te helpen.

Met vriendelijke groet,
Aurora Mode

Rated 1 out of 5 stars

The shop is basically a scam

The shop is basically a scam. They play they have a physical shop, but they bring the products from China. I bought three products and I asked to cancel it because I didn't have any tracking code after one week. Two of the three products arrived and one of them arrived damaged. They don't let you cancel the order and keep sending automatic emails. And the quality of the products are the worse.

August 10, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hallo Marco,

Bedankt dat u uw ervaring met ons deelt. Het spijt ons zeer te horen over de problemen met uw bestelling en de kwaliteit van de producten. Uw feedback is belangrijk voor ons en helpt ons verbeteren.

Als u nog verdere hulp nodig heeft, kunt u gerust contact met ons opnemen via info@aurora-mode.nl, en we zullen ons best doen u te helpen.

Met vriendelijke groet,
Aurora Mode

Rated 2 out of 5 stars

Bad quality, long delivery term

I ordered a constructor toy as a gift. It appeared that they sent a toy from China and delivery term was around 2 weeks. If I knew it was from China I could order the same toy twice cheaper from Temu.
As a result, I received the constructor box that was severely damaged. It lost its appearance so I couldn't use it as a gift.
Definitely wouldn't recommend it. Total disappointment.

August 14, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hi Yuliia,

Het spijt ons te horen over je ervaring en dat het product beschadigd is aangekomen. We begrijpen hoe teleurstellend dit moet zijn geweest, vooral omdat het als cadeau bedoeld was. Jouw feedback is erg waardevol voor ons en helpt ons onze service te verbeteren.

Als je verdere hulp nodig hebt, neem dan gerust contact met ons op via info@aurora-mode.nl, en we doen ons best om je te helpen.

Met vriendelijke groet,
Aurora Mode

Rated 1 out of 5 stars

China webshop, not Dutch, with low quality items!

This is not a website from the Netherlands! The products are shipped from China and the quality is really bad. It seems like you order the "real" product, but it is a counterfeit product of extremely low quality.

August 1, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hi Ellen,

Het spijt ons te horen dat de productkwaliteit niet aan je verwachtingen voldeed en voor eventuele verwarring over de verzending. We begrijpen hoe teleurstellend dit moet zijn. Jouw feedback is erg waardevol voor ons en helpt ons om onze transparantie en service te verbeteren.

Als je verdere hulp nodig hebt, neem dan gerust contact met ons op via info@aurora-mode.nl, en we doen ons best om je te helpen.

Met vriendelijke groet,

Rated 1 out of 5 stars

This is shop from China

This is shop from China. The delivery status has not been changed for 2 weeks, and most probably the product will be bad quality and hard to return. They are using .nl domain and I didn't check the reviews prior to order.

Update,

Received the products finally. As expected the quility is bad, it is no rvs as advertised, but just metal rack, I can find on Amazon for the half of the price. Starting the return process, will see how it goes. Sent email as required and now waiting for the instructions.

June 25, 2025
Unprompted review
Aurora Mode logo

Reply from Aurora Mode

Hi Goran,

Het spijt ons te horen over uw ervaring en we begrijpen uw zorgen over de levering en productkwaliteit. Onze excuses voor het eventuele ongemak. Uw feedback is erg belangrijk voor ons en helpt ons onze service te verbeteren.

Als u nog verdere hulp nodig heeft, neem dan gerust contact met ons op via info@aurora-mode.nl, en we zullen ons best doen om u te helpen.

Met vriendelijke groet,
Aurora Mode

Rated 1 out of 5 stars

This is a fraud company

This is a fraud company. One should take them to the court. They deliver wrong items, write fake emails, a fake telephone nr. and still having a KVK. Absuurd.

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

The site shows very nice stuff

The site shows very nice stuff, but the items you receive are nothing compared to what is on the site. Delivery was so slow and finally when I got the items, they were very low quality.One blouse was supposed to have glitter on it, came plain. JOgging pants made of the worst quality material, that is not breathable. On top of that they never answer their phone. They do have an address in the Netherlands so I am planning to make the drive there, hopefully after calling the cops on these scammers.

August 7, 2024
Unprompted review
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