Aurora Expeditions Reviews 

297
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the exceptionally knowledgeable, friendly, and professional expedition staff who go above and beyond to ensure passenger safety and enjoyment. Guests also highlight the remarkably comfortable ships, breathtaking destinations, and exceptionally well-organized itineraries that create truly unforgettable memories. Some people were dissatisfied with the food quality and specific meal arrangements during their trips. Reviewers mentioned that certain meals had room for improvement and that evening dinners at hotels were not always included. A few customers also noted occasional problems with large group sizes and equipment malfunctioning during rough sea conditions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, extensive... See more

Service

Customers had positive experiences with service, highlighting the friendly, professional, and extremely... See more

Holidays

People report positive experiences with holidays, describing them as once-in-a-lifetime journeys. Consumers... See more

Location

Users describe positive interactions with location, highlighting the incredible itineraries and beautiful... See more

Quality

Reviewers highlight positive aspects of quality, noting that food is generally excellent, consistently tasty,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The people involved in handling the whole program from arrival in Lisbon to departure from Amsterdam. Fran was there at every step to guide us old folks, telling us to stay on the ship or watching out... See more

Company replied

Rated 5 out of 5 stars

Our trip was unforgettable—kayaking beside whales, seals, penguins, and glaciers with guides who felt like walking encyclopedias. We didn't just see Antarctica; we lived it, from the waterline to the... See more

Company replied

Rated 5 out of 5 stars

The expedition staff was truly amazing. Their knowledge of the Antarctic area, its history, the geology, the expeditions & stations, the sea and land animals was really wonderful. The ships crew was... See more

Company replied

Rated 5 out of 5 stars

Great ship, Sylvia Earl, crew and staff. All Aurora staff was incredible and knowledgeable, and helped in making for a fantastic vacation. Cabins were spacious, and always clean. Great selection and... See more

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Company details

  1. Cruise Line Company
  2. Adventure Sports
  3. Sport Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Aurora Expeditions is an Australian-owned adventure company specialising in small group expedition-style travel to polar regions and other wild and remote places. We offer travellers the chance to have an intimate experience in these regions with its small ships and flexible, innovative itineraries. With a history of pushing the boundaries of expedition travel, Aurora Expeditions is proud to have pioneered a number of activities such as scuba diving and climbing in Antarctica. The majority of voyages now offer adventure options such as mountain climbing, sea kayaking, photography and camping in various locations; while Aurora's expert naturalists, historians, staff and crew help to unlock the wonders of these special places.

Our Approach

Written by the company

Pioneering Expedition Travel to the Heart of Nature
From the start, Aurora Expeditions was destined to be different. Our passion for adventure, exploring wild places and sharing the experience with friends burns just as brightly as it did 28 years ago, as does our preference for small-group, personal expeditions. Each expedition is accompanied by an expedition team we believe are the world’s best. Remote area specialists, their onboard lectures entertain and expand your knowledge. Whether you’re joining us for the first time or returning for another thrilling adventure, our original goals remain unchanged. Explore wild places that stir the soul, offer personal attention on unforgettable expeditions and welcome new friends into the Aurora family.
Small Groups are Best
We believe that small groups are best. Unlike larger vessels, our smaller ice-strengthened ships allow us the flexibility to land when the best opportunities present themselves. In turn our passengers can experience nature at its very best; maximising time spent exploring ashore.
Expert Guides
Our highly acclaimed expedition specialists are some of the best in the business. Many are recognised world leaders in their fields and enthusiastically share their knowledge to ensure that each moment you spend with us is interesting and educational.
Flexibility and Freedom
We stop for breaching whales! Our itineraries are designed with flexibility in mind. If weather or sea ice block our way, we always have a Plan B, C and D! We're always on the look out for new places to explore and we're not afraid to adjust our schedule if we stumble upon an unexpected wildlife display.
Environmental sensitivity and enrichment
We helped develop international environmental guidelines for the polar regions we visit, and consciously limit the number of people we take to our destinations. The more our remote area specialists share their knowledge about the natural environments we encounter, the more rewarding your experience.
Our Spirit of Adventure
We were the pioneers of some previously unheard of activities such as polar diving, polar kayaking and camping on the ice in Antarctica. Photograph ice-tipped peaks in Patagonia, scuba dive or snorkel amidst glistening icebergs, sea kayak with whales or enjoy a feast of tundra berries. No matter where we are in the world, we encourage a true sense of exploration.
Our Experience
It's been more than 25 years since our co-founders, Greg and Margaret Mortimer, first started taking small groups of friends and keen travellers to Antarctica. Aboard small, ice-strengthened vessels, they took groups of intrepid explorers to places that few, if any, had been before, pioneering a long list of 'firsts' along the way.
Full Service Travel Agency
We operate an accredited travel agency offering friendly, one-on-one service and deep expertise. We plan comprehensive itineraries that complement our expedition to remote places, so no matter where you’d like to go, we can suggest the best things to see and do to make your expedition even better. So why not add a Patagonia Discovery Trek, take a self-driving tour around Iceland or add a stopover at the mysterious Easter Island?
Added Extras
Whether it’s a polar jacket and photo book to keep; flights for our Fly/Sail Antarctic program; pre/post voyage accommodation in South America; or high Arctic activities in Longyearbyen, our inclusions are what most others would consider extras.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

297 reviews

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4.5

All reviews

(297)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars isn't high enough

I cannot recommend Aurora expeditions highly enough. The expedition crew were fantastic, the Greg Mortimer is an amazing ship with a brilliant crew. And the destinations speak for themselves.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Exceeded expectations.

We were on the third voyage of tye Greg Mortimer to Antarctica and had a fantastic time. The expedition staff and organisation of landings was seamless and we had many opportunities to experience this amazing environment and its wildlife. The boat crew responsible for room service and meals were also exceptional....food was delicious and plentiful...we managed to gain weight!! A fantastic journey.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

The expedition staff were…

The expedition staff were knowledgeable, approachable and extremely interesting presenters.
The food was quite good, especially considering fresh supplies were not available for 20 days.
Plenty of zodiac trips to see wildlife.
Rooms very comfortable and serviced each day by friendly staff.
The new Greg Mortimer ship was great.

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company to travel with

Fantastic company to travel with. The new ship Greg Mortimer was A1. The ship was very plush but the atmosphere relaxed and friendly. The food and beverage teams and the cabin stewards were friendly, helpful and efficient. The food and wine was excellent. The expedition leader John and his 2IC Robyn were competent, friendly and, along with Captain Oleg and his crew, on a mission to get us ashore in Antarctica at any time when it was safely possible. All the expedition team, including guest speakers were approachable, knowledgeable, enthusiastic and interesting to listen to in their informative lectures. I unfortunately had the need to ask for the ship's Doctor's assistance. Suzanne was extremely attentive and got me over my ills!! The sights and experiences of Antarctica itself lived up to it's billing. I would have no hesitation In recommending Aurora Expeditions to anyone. They came highly recommended to us by friends, family and clients.

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

Our Aurora Adventure to Antarctica, South Georgia and the Falklands

Our Aurora trip to the Antarctic Peninsula, South Georgia and the Falklands was an amazing adventure. The planning and execution of the voyage was faultless. The onboard Aurora Expeditor team are very knowledgeable, capable and friendly. They are extremely safety conscientious which is a necessity whilst visiting these areas. Getting on and off Zodiacs can be dangerous if not executed properly. They were also very mindful of keeping minimum distances from the wildlife and any vegetation. We loved our once-in-a-lifetime adventure to this unique part of the world and are pleased we chose Aurora.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Best Trip Ever

This trip exceeded expectations (which were already high). The expedition team was knowledgeable and approachable; the ship's staff was excellent; the ship (Greg Mortimer) was comfortable; the food was superb; the exercise room had everything needed to stay in shape; and of course the places visited were mind-blowing. A very pricey, once-in-a-lifetime, well-worth it, trip.

February 20, 2020
Unprompted review
Rated 4 out of 5 stars

Cruising the Antarctic and South Georgia in Luxury

The places we went to were highly enjoyable, especially South Georgia, which lived up to all its hype with colonies of thousands of seals, and hundreds of thousands of penguins. Also Cuverville and Peterman Islands off the Antarctic Peninsula were great to see, and we made an unscheduled stop at the Falklands to see a rockhopper penguin colony, a real bonus. there were also some good whale sightings. The Aurora Crew were off the highest standard for their knowledge and communication skills. The new ship, the Greg Mortimer is a luxury hotel on the seas, possibly too luxurious for where we were going. The ship's staff were all impeccable, the food was outstanding but there was too much of it, I shudder to think of how much was wasted. There was a bug that went around the ship and like most of the people on board I got horribly sick, though fortunately not until the last few days of the cruise. The Start Date was listed as 29 Nov but the cruise did not actually sail until 30 Nov, causing me to arrive in Ushuaia a day earlier than I needed to. December in the Antarctic is still the end of winter rather than summer, so January/February might be the best time to go. The Drake Passage crossings were fairly smooth - the worst seas we encountered were coming back from South Georgia to the Falklands and the Falklands to Ushuaia. I wonder if it would be better to go round in the other direction - Falklands first, then South Georgia then the Antarctic Peninsula, but maybe the Drake crossing from South Georgia to the Peninsula would be tougher sailing into the current. It was a mostly good trip. but I can't give it 5 stars because of the illness and fair bit of bad weather (which no one can do anything about of course). The Aurora crew constantly had problems with the video system in the lecture theatre. Hopefully that will be worked out in time. And there was also a mercenary aspect, US$270 automatically added to your shipboard account for tips, which was a bit presumptuous. The cruise was, apart from my house, the most expensive thing I've ever paid for in my life, and I let the cost of it all bother me more than it should have. While prices in the shop and the bar were sky-high, what was included, such as the polar jackets and house wine at dinner, was all very good.

February 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Experienced

We planned our whole trip with Aurora and it went off brilliantly. The overall experience was excellent. The information provided during the trip, the access to knowledgeable staff and crew of the ship was great. Access to the bridge was unique. We felt safe and well looked after.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing expedition! Would do it all again!

The expedition crew was fabulous-I can’t say enough good things about them. They were very knowledgeable, helpful, kind, courteous, fun and flexible. Our expedition leader -Stephen-did am amazing job “recreating “ each day for us.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Our Antarctic adventure surpassed our…

Our Antarctic adventure surpassed our greatest expectations !!!
The' trip of a lifetime turned out to be exactly that.'
The Greg Mortimer ship is a fantastic purpose built ship and functioned extremely well.
The activities crew were a terrific group of professional people lead extremely well by Steve.
they were all very knowledgeable and passionate about the environment but didn't try to push any philosophies too hard.
The service crew were also terrific and the food and beverages were of a really high standard.
Our cabin was really well laid out , always kept neat and tidy.
The open bridge policy was a very positive experience and really gave a great insight re the responsibilities of the Captain and his team.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Cruise/fly expedition Jan 2020

We did a cruise/fly expedition in January 2020. What an amazing experience; the expedition crew are so knowledgeable, friendly and approachable. Our cabin (standard A) was super comfortable, plenty of space and we loved the big glass sliding window - never closed the curtains once! Overall the food was good, we laughed about the beer and wine being 'local' because the beer came from South Africa and the wine from all over the world but this gave us loads of choice. A very well organised cruise, no long waits to go ashore and the flight from St George Island went as scheduled. Then there is the incredible scenery and wildlife. Just an outstanding experience, thank you Aurora

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

Antarctic Expedition with Aurora

My Antarctic expedition with Aurora more than met all of my expectations in terms of experiencing a unique environment, wild life observations and encounters, snow-shoe hiking, brilliant photography opportunities and excellent lectures covering the history of Antarctic exploration and specialist lectures by the naturalists. This was a fantastically well organised and active expedition with knowledgeable, experienced and fun expedition leaders. We were privileged to have Greg Mortimer himself on board as the Expedition leader, together his wife Margaret, to celebrate the maiden voyage of the new icebreaker named in his honour. The Captain, crew, dining and housekeeping staff and the facilities on board also get a 5 star rating. I plan to take more expeditions with Aurora Expeditions as I prefer the smaller group, more personalised expedition experience.

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding .

Outstanding .. It was a really well organised, high quality trip with an fantastic ship, superb cuisine, and outstanding staff.

It was an excellent trip.

February 15, 2020
Unprompted review
Rated 5 out of 5 stars

Once in a lifetime experience

Once in a lifetime experience. Crew were top very experienced and approachable. The Greg Mortimer on her maiden voyage was the best ( and only) expedition.
Can't speak highly enough of the whole package

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Unbelievable,Wonderful Adventure

Unbelievable,Wonderful Adventure - more than lived up to the reputation that preceded it.
A once in a lifetime Antarctic experience. Would highly recommend the Greg Mortimer.
Those who are thinking about - JUST DO IT!!!

February 13, 2020
Unprompted review

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