Aurorahikari Reviews 177

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers generally find the products to be aesthetically pleasing and comfortable, with many appreciating the design and overall look of the items. The delivery service is often described as acceptable, though not always fast, and packaging is typically protective. However, some people were dissatisfied with the product quality, noting issues like soles detaching quickly or items feeling less sturdy than expected. There are also mentions of products not matching expectations based on photos or being too small despite ordering a larger size. Delivery times were occasionally longer than anticipated, with some customers experiencing a lack of clear updates during shipping.

Based on these reviews

Rated 3 out of 5 stars

I ordered the shoes online. I actually thought they were coming from Germany. Unfortunately, I then noticed that they were shipping the goods from China. The delivery took an incredibly long time. The... See more

Rated 3 out of 5 stars

I purchased one of their smaller items for my workspace. It works as intended, but the quality feels a bit on the lower side considering the price. Shipping was okay, not super fast but acceptable. I... See more

Rated 3 out of 5 stars

I tried AuroraHikari for the first time and the experience was mixed. The item came well-packed and wasn’t damaged, but the texture of the material didn’t match what I expected from the photos. It sti... See more

Rated 3 out of 5 stars

I bought a small accessory mainly because I liked the design. For the price, it’s acceptable, although the finishing could be better. The website was easy to navigate, but the checkout page didn’t sho... See more


Company details


Contact info

3.2

Average

TrustScore 3 out of 5

177 reviews

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Rated 5 out of 5 stars

Perfect Service

I ordered the shoes one size up as recommended. Although they were still too small. When I asked for a refund or the possibility to change into a larger pair, I got the immediate answer, that I could keep the shoes and they will send me another pair for free. Great. Thank you for this perfect service.

December 16, 2025
Unprompted review
Rated 3 out of 5 stars

Works Fine but Slightly Overpriced

I purchased one of their smaller items for my workspace. It works as intended, but the quality feels a bit on the lower side considering the price. Shipping was okay, not super fast but acceptable. I didn’t contact customer support, so I can’t comment on that. A middle-of-the-road experience.

December 3, 2025
Unprompted review
Rated 3 out of 5 stars

Mixed Impression but Not Bad

I tried AuroraHikari for the first time and the experience was mixed. The item came well-packed and wasn’t damaged, but the texture of the material didn’t match what I expected from the photos. It still works fine, though. Delivery wasn’t extremely slow but wasn’t fast either. Overall it’s average.

December 2, 2025
Unprompted review
Rated 3 out of 5 stars

Okay Purchase for the Price

I bought a small accessory mainly because I liked the design. For the price, it’s acceptable, although the finishing could be better. The website was easy to navigate, but the checkout page didn’t show accurate delivery timing. The product arrived eventually, and I’m using it, but I’m not sure if I’d order again soon.

December 1, 2025
Unprompted review
Rated 3 out of 5 stars

Product Looks Good but Feels Light

I ordered one of their aesthetic desk décor items. It looks stylish, just like the pictures, but it feels lighter and less sturdy than I hoped. Packaging was simple but protective. Delivery time was average. I’m not unhappy with my purchase, but I’m also not excited about it.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good Service but Quality Varies

I bought two items during a weekend sale. One looked great and matched the photos, but the second felt a little flimsy. I reached out to customer service and they answered quickly, which I appreciated. They offered an exchange, but I kept it since I didn’t want to wait again. Not a terrible experience, just not totally consistent quality.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Nice Items but Slow Delivery

I ordered a decorative lamp from AuroraHikari because the design caught my attention. The product looks nearly the same as shown on the website, but the delivery took much longer than I expected. I didn’t get clear updates until the package was already close to arrival. The lamp itself works fine, so overall it wasn’t a bad purchase, just slower and a bit uncertain during shipping.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love these shoes

I love these shoes! I own now 4 pairs 🥹 but you have to order a bigger size. They are so soft and nice to wear! And VEGAN 🥰

December 1, 2024
Unprompted review
Rated 3 out of 5 stars

I ordered the shoes online

I ordered the shoes online. I actually thought they were coming from Germany. Unfortunately, I then noticed that they were shipping the goods from China. The delivery took an incredibly long time. The shoes are okay so far, but unfortunately the sole came off after only two days, which makes walking uncomfortable. Therefore, only a three-star rating.

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

good quality and friendly service


The shoes are great, fit well, and are super comfortable. When I made an ordering error, Aurorahikari.de was incredibly accommodating and helpful. Thank you so much!

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love the shoes 😍 They are really good…

I love the shoes 😍 They are really good looking and comfortable. I got a lot of compliments for them and my feet are always very warm. I worn them the hole winter and they Are still looking amazing 😍 I would buy them again. The shipping takes a while but they Are worth the waiting.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Big Fan

I was and still am very pleased with my boots and love to wear them on the cold days. I’m a vegan for a long time and really that these shoes are pretty and affordable AND VEGAN.

December 1, 2024
Unprompted review
Rated 4 out of 5 stars

Can totally recommend 😊

Nice, good looking and cozy boots! And the best and most important part for me: they're crueltyfree 🙌🏼
Very lucky with the buying and shipping process as well!

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

Very good

I really like the shoes. I own them since 2 winters and they are still good.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap product, fraudulent claims on website

I thought this was a German company as it is no where indicated on their website that the shoes are shipped from China. The company claims that the shoes are vegan and thus sustainable and climate-friendly, however, they needed over a month to arrive in Germany as they were shipped from China over France to Germany. This is more than disappointing and the claims on their page are more than misleading. I would not recommend buying these shoes.

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Stay Away - Fraudulent company hawking nasty cheap Chinese stuff

A warning to anyone considering ordering from Aurora Hikari - DO NOT. I ordered two pairs of shoes by mistake as the website did not state that the shoes ship from China. I realised it after 2 days and sent a cancellation request. They refused to cancel saying the order was shipped - a lie - the order only shipped a month later. The condition of the package and shoes was as other reviews have stated, cheap, nasty, stinky, too small. I returned them and paid over 20 EUR tracked postage all the way to Hong Kong Island. As I suspected it would be, the parcel was refused and it was shipped back to me. But I was not going to let them get away with it and I lodged a claim with PayPal and got my money back. Since I had paid 70 EUR for the shoes, it was worth it even with paying the 20 EUR postage. If you have fallen for this scam as I did, persevere and lodge claims with PayPal or with your Bank until you get your money back.

December 19, 2023
Unprompted review
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