Aurumexclusive Reviews 12

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Couture Store

Written by the company

Home of exclusive fashion


Contact info

2.8

Average

TrustScore 3 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

False/incorrect advertisement

Received the delivery today and opened it straight away. It was falsely advertised as 'pokemon center' both in the picture of the product and description. Once I opened the delivery it was the standard ETB (not the Pokémon center etb). Although seller did initiate a full refund, it's still disappointing that they advertised it as a Pokémon Center ETB instead of a standard ETB. And seller did reply to all my emails so communication was fair.

August 2, 2025
Rated 1 out of 5 stars

ITS A SCAM

I ordered and paid for a set of trainers and some old sliders in a tatty box turned up. Tried to contact them, no answer yet. DO NOT BUY FROM THESE GUYS ITS A SCAM

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

5 stars great company

I have brought multiple times from this company
Great communication
Quick response and delivery times
Easy to source
Good pricing

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Always a great seller

Always a great seller. Items have always come within g 3 days. I’ve used Aurumexclusive for trainers as well clothing and I’ve always been happy with my purchases. Keep up the good service. I’ll be back for more in the future.

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 service, was very helpful with any questions I had and my shoes came within 2 days. Will be coming back for more shoes.

April 18, 2022
Unprompted review
Aurumexclusive logo

Reply from Aurumexclusive

thank you for your custom

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service and great quality items! Would definitely recommend buying from Aurum Exclusive as I will be shopping here again.

February 6, 2021
Aurumexclusive logo

Reply from Aurumexclusive

thank you for your support

Rated 2 out of 5 stars

Sheesh

Sup dickin declined me instantly

December 28, 2020
Aurumexclusive logo

Reply from Aurumexclusive

this would of been a decline because of fraud detection try matching the shipping and billing to the card provided at checkout

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look