I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company was quick with delivery, reasonably priced and quality product. Very happy with my purchase.
Second time I've purchased from you guys. These are way better quality than Wipertech's rubbish. These last for ages. Fast Delivery. I'll be buying again
Company replied
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Auto Parts Manufacturer
- Auto Parts Market
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Contact info
169 Port Hacking Rd, 2228, Miranda, Australia
- ace@aurus.com.au
- aurus.com.au
4.5
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and good price
April 9, 2025
Reply from AURUS Australia
Hi Brett,
Thank you so much for your kind words! We're thrilled to hear you were happy with both our service and pricing. Providing great value and excellent customer experience is very important to us.
We truly appreciate your support and look forward to welcoming you back to AURUS Australia in the future!
Warm regards,
The AURUS Australia Team
Reply from AURUS Australia
Thank you, Carla!
We're so pleased to hear that your order arrived quickly and was exactly what you needed. We appreciate your support and hope to serve you again soon at AURUS Australia!
Best regards,
The AURUS Australia Team.
Reply from AURUS Australia
Dear Ernest Carroll,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with both our service and the products. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Best regards,
The AURUS Australia Team
Not a very good website & customer support
Tried to order a part on their website,and after putting my details in it said there were no delivery options. I live 20mins away from their so called address. And customer support couldn't help me resolve the issue
April 16, 2025
Unprompted review
Reply from AURUS Australia
Thank you for sharing your feedback. We understand your frustration, but unfortunately, we could not find any record of an order placed under your name or email address. Additionally, we are unable to confirm any communication with you based on the details provided. Without a verified order, we cannot accurately assess the situation or address your concerns effectively.
If you were unable to place an order, it may be due to the fact that our courier service does not currently deliver to your region or address. We also do not offer self-pickup services, which is clearly stated on our website.
Since no order was successfully placed and we cannot confirm that this review is based on an actual transaction with our company, we are unable to assist in completing your purchase or resolving this issue. We suggest reviewing our delivery policy to check if your location falls within our service areas, or alternatively, placing your order at a later time when delivery to your address may be available again.
We hope this clarifies the matter. If you decide to place an order in the future, we would be more than happy to assist you.
Fantastic service
Fantastic service, lightning fast delivery and great products. Very happy with everything.
April 4, 2025
Reply from AURUS Australia
Dear Sean Kell,
Thank you so much for your fantastic feedback! We’re thrilled to hear that you’re happy with both our service and the products. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Best regards,
The AURUS Australia Team
fast service great product and pricing
March 26, 2025
Reply from AURUS Australia
Thanks a ton, Anthony! We truly appreciate your kind words. Fast service and great value are exactly what we aim for — come back anytime!
Best regards,
The AURUS Australia Team
Excellent service place order with in…
Excellent service place order with in 5 minutes got email back few hours have shipped order thanks for you service
March 28, 2025
Reply from AURUS Australia
Dear Eamon, thank you for your kind feedback. We're glad to know that you were satisfied with the efficiency of our service. We appreciate your trust and look forward to serving you again.
Best regards,
The AURUS Australia Team
for a novice with car stuff...
for a novice with car stuff as myself...they were easy to communicate with. The item was as described as required.
Thank you, especially as it was about 10% of the price the part would have cost from the dealership.
March 20, 2025
Reply from AURUS Australia
Hi Simon,
Thanks a lot for your kind words! We’re really glad to hear that everything went smoothly and that we could help you find the right part without the dealership price tag.
If you ever need anything else or have questions down the track, don’t hesitate to reach out — we’re always here to help!
All the best,
The AURUS Australia Team
Quick & efficient response
Quick & efficient response, kept well informed about order & delivery process.
March 20, 2025
Reply from AURUS Australia
Hi Jamie,
Thank you for your great feedback! We're glad to hear you were happy with the speed and communication throughout your order. Keeping our customers well-informed is a top priority for us.
Appreciate your support — and we hope to serve you again in the future!
Best regards,
The AURUS Australia Team
It was a quick and easy purchase
It was a quick and easy purchase, website well documented
March 10, 2025
Reply from AURUS Australia
Thank you, Patrick!
We're really glad to hear that your purchase was quick and easy, and that you found our website well documented. Your feedback means a lot to us. If you ever need anything, feel free to reach out!
Best regards,
AURUS Australia
Product was perfect
Product was perfect, delivered very promptly, pleasure to do business with
March 2, 2025
Reply from AURUS Australia
Dear Ronald Miller, Thank you so much for your kind words! We're delighted to hear that you were happy with the product and our delivery speed. It was truly a pleasure doing business with you as well, and we hope to serve you again in the future!
Best regards,
AURUS Australia
Prompt delivery and product exactly as…
Prompt delivery and product exactly as expected.
February 24, 2025
Reply from AURUS Australia
Thank you, Peter! We're delighted that you received your order promptly and that it met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again!
Best regards,
AURUS Australia
Fast delivery and excellent product
March 4, 2025
Reply from AURUS Australia
Thank you, Emma! We're so glad you were happy with the fast delivery and our product. We appreciate your support and hope to see you again soon!
Best regards,
AURUS Australia
Reply from AURUS Australia
Thank you, Jeremy! We're thrilled to hear that everything was absolutely amazing for you! Your feedback means a lot to us, and we can't wait to welcome you again soon!
Best regards,
AURUS Australia
Reply from AURUS Australia
Thank you, Rick! We're glad to hear that your order arrived quickly and met your expectations. At AURUS Australia, we strive to provide high-quality auto parts with fast, reliable service. If you ever need more, we're here to help!
Reply from AURUS Australia
Thank you, Lillian! We appreciate your kind words about our quick response and personal service. Providing excellent communication and support is our priority at AURUS Australia. If you ever need high-quality auto parts with fast delivery, we’re always here to help!
Blades were an easy install
Blades were an easy install , working well . Will review in 3 months time . Quality looks good . Delivery ok
February 18, 2025
Reply from AURUS Australia
Thank you, Stephen! We're glad to hear the blades were easy to install and are working well for you. We appreciate your feedback on the quality and delivery. Looking forward to your update in three months – we hope they continue to perform great! If you have any questions or need assistance, feel free to reach out. Happy driving!
Excellent service from these guys
Excellent service from these guys. Right part first time with super quick dispatch and delivery on a critical car part.
February 13, 2025
Reply from AURUS Australia
Thank you, Paul!
We truly appreciate your kind words. We're glad we could provide the right part quickly and efficiently for your critical car repair. If you ever need anything else, we're always happy to help!
Best regards,
AURUS Australia
Great delivery time and product looks…
Great delivery time and product looks great and is performing as it should. Many thanks and I'll definitely trust you with any other parts required 😀
February 13, 2025
Reply from AURUS Australia
Thank you, Stuart!
We're delighted to hear that you're happy with the delivery time and the product's performance. We truly appreciate your trust and look forward to assisting you with any future needs. If you ever have any questions or require more parts, feel free to reach out. Thanks again for your support
Best regards,
AURUS Australia
Very fast and easy!
February 4, 2025
Reply from AURUS Australia
Thank you, Dean! We're glad you had a fast and easy experience. We appreciate your support and look forward to serving you again!
Best regards,
AURUS Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.