I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company was quick with delivery, reasonably priced and quality product. Very happy with my purchase.
Second time I've purchased from you guys. These are way better quality than Wipertech's rubbish. These last for ages. Fast Delivery. I'll be buying again
Company replied
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Auto Parts Manufacturer
- Auto Parts Market
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Contact info
169 Port Hacking Rd, 2228, Miranda, Australia
- ace@aurus.com.au
- aurus.com.au
4.5
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from AURUS Australia
Dear Jeff, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
great overall service
February 23, 2024
Reply from AURUS Australia
Dear Zane, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Reply from AURUS Australia
Dear Michael, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Delivery was within the expected time.
February 8, 2024
Reply from AURUS Australia
Dear Joe, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Reply from AURUS Australia
Dear Glen, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Fast shipping and easy to use website👍
February 6, 2024
Reply from AURUS Australia
Dear Sam, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Very easy to make a secure purchase and…
Very easy to make a secure purchase and the communication throughout the transaction was great. Product was packaged well and arrived in new condition.
February 1, 2024
Reply from AURUS Australia
Thank you so much, Michael!
We're thrilled to hear that your purchasing experience was smooth and secure. We always strive to provide excellent communication and ensure your satisfaction.
Best regards, AURUS Australia team
Reply from AURUS Australia
Thank you for your feedback, Wayne! We're glad to hear that the parts met your expectations and were delivered promptly. Thanks for choosing our auto parts store, and we look forward to future collaboration!
Best regards, AURUS Australia team
Reply from AURUS Australia
Hello, thank you for your positive feedback, we are glad that you are satisfied with your purchase.
Best regards, AURUS Australia team
Very good quality product
Very good quality product, value for money, very communication
January 23, 2024
Reply from AURUS Australia
Thank you, Gareth, for your review! We're glad you found our product to be of good quality and value for money. We strive to maintain excellent communication with our customers and appreciate your feedback. Thanks for choosing our auto parts store, and we look forward to future collaboration!
Best regards, AURUS Australia team
Good washer pump
The washer pump fitted with slight modification.
Part was not expensive.
January 18, 2024
Reply from AURUS Australia
Dear Andrew, Thank you for your positive feedback, We are always glad to see you in our online auto parts store
Best regards, AURUS Australia team
Reply from AURUS Australia
Thank you for your feedback, We are very pleased that the spare part purchased from us fits your car perfectly. We are always glad to see you in our online auto parts store.
Best regards, AURUS Australia team
Reply from AURUS Australia
Dear Trevor,
Thank you for your feedback, we are glad that your products were dispatched quickly. We are always glad to see you in our online auto parts store.
Best regards, AURUS Australia team
Incorrectly advertised part, resolved in the end.
I purchased a new air filter for my Mitsubishi Magna and the advertised product clearly stated it suited my vehicle type and year of manufacturer. Unfortunately when the mechanic tried to fit this product I was informed it was incorrect. I have since left Aurus two e-mails requesting a follow up to see what we can do about this yet over a week later no-one has bothered to even respond.
EDIT: After over a week, Aurus did get in contact with me. They acknowledged the wording of the description did in fact need to be changed and are working on this. To their credit they did refund the money once I returned the unused component.
January 13, 2024
Reply from AURUS Australia
Good afternoon Andrew,
We sincerely apologize for the inconvenience you've experienced with the auto part's incompatibility with your car. Our team members tried to contact you but had no success. Please kindly get in touch via email: ace@aurus.com.au.
We are continuously working to update our information by adding additional characteristics for each car.
We understand that the delay in our email response, which was influenced by holidays and increased support team workload, may have added to your frustration. We sincerely apologize for any inconvenience caused.
We aim to change your perception of us, and we appreciate your feedback. We assure you that we are taking steps to improve the quality of our services to ensure your satisfaction in the future.
We hope that we have at least somehow changed your experience with us. Thank you for your understanding!
Best regards, AURUS Australia team
My purchase item arrived early than i…
My purchase item arrived early than i expected.
January 11, 2024
Reply from AURUS Australia
Dear Fernando Jr. Desder,
Thank you for your feedback, we are glad that your order arrived earlier than you expected. We are always glad to see you in our online auto parts store.
Best regards, Aurus team
Excellent service
December 28, 2023
Reply from AURUS Australia
Dear Peter, thank you for your feedback, we are pleased to provide our customers with the highest quality services and always welcome you to our online auto parts store, Yours sincerely, AURUS Australia Team.
Ease of correct vehicle item selection
Ease of correct vehicle item selection. Prompt delivery
December 16, 2023
Reply from AURUS Australia
Dear David, Thank you for your positive review, we're thrilled to hear that. We always look forward to having you back at our auto parts and wiper blades online store. Best regards, Team AURUS Australia.
Excellent service!
I was very impressed with the price of part purchased and also the speed at which we received it at such a busy time of year.
December 16, 2023
Reply from AURUS Australia
Thank you, Julie! We're delighted you found our pricing and delivery speed impressive, especially during this busy season. We appreciate your support! We always look forward to having you back at our auto parts and wiper blades online store. Best regards, Team AURUS Australia.
Great service
December 11, 2023
Reply from AURUS Australia
Dear Michael, thank you, we are glad to see your feedback. We strive for excellent service. We will always be glad to see you in our online store of auto parts and wiper blades. Best regards, AURUS Australia Team.
Great communication 👍
December 8, 2023
Reply from AURUS Australia
Dear Bruce, thank you, we are glad to receive your feedback. We strive for excellent service. We will always be glad to see you in our online store of auto parts and wiper blades. Best regards, AURUS Australia Team
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