Australian NaturalCare Reviews 

395
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I love Australian Natural Care as a company as well as their products. Staff are friendly and go above and beyond to assist. Vitamins I buy are excellent quality and well priced. Delivery is alw... See more

Rated 5 out of 5 stars

Got what I wanted faster than I expected with quality being as described and service just great thanks. Very very happy , definitely recommend ANC Will shop again soon ( I Live in Australia )

Rated 4 out of 5 stars

I love the product, but I am not happy about the amount of plastic wrap that was used to send one little bottle. Can you find a more environmentally friendly way, please!

Rated 4 out of 5 stars

Vital All-In-One Immunity Booster is fantastic. I have noticed remarkable improvements in my general health and strength. At 72yrs of age, my skin is glowing with no wrinkles. I couldn't grow nails be... See more

Company details

  1. Vitamin and Supplements Store

Written by the company

Australian NaturalCare is Australia’s leading direct supplier of supplements online, manufacturing all of its vitamins right here in Australia. We make every day a better day for thousands of Australians. With our deep commitment to research, quality ingredients & Australian manufacturing, we make it easy for our customers to find great supplements for health, beauty and wellness, made with care by one trusted brand. We've been making every day a better day for Australians for over 30 years. Now, we're embarking on an exciting adventure: we want to help more people across the globe live well every day. 100% Australian Manufactured Vitamins 100% Money Back Guarantee * Free delivery on orders over $99


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

395 reviews

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4.7

All reviews

(395)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Collagen

Loved the collagen!
After a few weeks I saw a big improvement in my hair and nails. The biggest improvement I saw was in my skin: an extra glow and helped clear up a few spots.
Love it!

May 16, 2021
Unprompted review
Australian NaturalCare logo

Reply from Australian NaturalCare

Hi Madi, thank you for raving review! We are thrilled to hear you have already noticed so many improvements!
-ANC Team.

Rated 5 out of 5 stars

Appreciation

Your delivery was very prompt and at least I know what I am getting and the bottles are very to read your firm does a good job as I have dealt with them for years .

May 5, 2021
Rated 5 out of 5 stars

This is such a great product

This is such a great product! Perfect to blend into smoothies as it is flavourless.

I have definitely started to notice a difference in the strength of my nails. They seem to grow quicker and stronger without breaking.

May 4, 2021
Unprompted review
Rated 4 out of 5 stars

Everything seems to work well with ANC…

Everything seems to work well with ANC except your website. the website is very user unfriendly and needs to be upgraded. I also don't like the fact that we can't get some of the deals unless we order online. Some people don't have access to the internet and are missing out.

May 4, 2021
Australian NaturalCare logo

Reply from Australian NaturalCare

Hi Bill, thank you for your honest review. We are actually in the process of updating to a new website that is more user-friendly, so we hope in the future your online ordering will be seamless. If you have any issues, whether it be price-related or web-related, please feel free to contact our friendly Member Services team on 1300 365 020 and one of operators will be able to assist you.
-ANC Team.

Rated 4 out of 5 stars

Good service

Good service. Though i did have trouble with the website when I attempted to bring up all ANC products, so I could look for my favourites. Was not successful, and so couldn't order anything else. Good prompt service though.

May 4, 2021
Rated 5 out of 5 stars

Long time happy customer

I have been ordering vitamins and occasionally other items available from ANC for at least ten years, and have been very happy with the products. It is easy to order online and there has never been a problem with the delivery

May 4, 2021
Rated 5 out of 5 stars

All too easy!!

Easy website to find the products I needed. Secure checkout, very important. Speedy despatch of order. Above all excellent prices!

May 3, 2021
Australian NaturalCare logo

Reply from Australian NaturalCare

Hi Margaret, thank you for your kind feedback. We're thrilled that you're happy with our service!
-ANC Team.

Rated 4 out of 5 stars

Longtime purchaser of Australian Natural Care products…

I have been buying Australian Natural Care products for many many years, and have always found them to be of excellent quality. I try to take advantage of the monthly "specials", Club 4 free postage, and free gift, however I am disappointed that a couple of the products I have bought regularly are now discontinued. Otherwise, I am highly satisfied with the excellent service provided.

May 3, 2021
Australian NaturalCare logo

Reply from Australian NaturalCare

Hi Kathleen, thank you for your honest feedback! We are thrilled that you're happy with our service and products. We are making way for some exciting, new products so we hope you'll enjoy them once they are released.
-ANC Team.

Rated 2 out of 5 stars

Very poor service

On line order form not working properly. Thried many times.
First person answering the phone had no idea what to do. The second person was somewhat better and, after a while I finally placed the order
Ive never experienced such poor service and wondered why I used this company.

April 28, 2021
Unprompted review
Australian NaturalCare logo

Reply from Australian NaturalCare

Hi Rod, thank you for your feedback. We endeavour to provide high quality customer service and apologise that your recent experience with us did not reflect that. We will reach out to you soon to help rectify any issues. We will also check our call recordings so we can provide greater training for those who you spoke to regarding online issues.
-ANC Team.

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