Bean Body Care Reviews 

184
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Haven’t received package. No correspondence or postal advice. I have emailed and messaged through Instagram, and had no response. Very ordinary customer service, I just want my package already or a r... See more

Rated 5 out of 5 stars

I purchased the moisturiser and never have I been strict on applying it daily let alone TWICE! It smells edible and definately keeps me moisturised up until the next application! Will definately keep... See more

Rated 5 out of 5 stars

I am sooo inlove with smell of the body balm (everyone says I smell like cupcakes) it also soaks into my skin so well (something I normally have an issue with). Once I've finished my current bodyscrub... See more

Rated 5 out of 5 stars

These scrubs are amazing - perfectly grainy, smells wonderful, and leaves your skin amazingly soft. I'm very impressed. I didn't want to rinse it off, it felt so good being covered in it. It contains... See more

Company replied

Company details

  1. Wellness Center
  2. Pharmacy

Written by the company

Bean Body is an Australian Owned, natural skin care range that uses caffeine as the hero ingredient to brighten the skin. Our products are bursting with natural ingredients that have been formulated to bring out the very best in your skin. We want to be the friend you can always count on and trust. What’s important to you is important to us, so we really appreciate your feedback. Thanks for helping us be the best we can.


Contact info

3.6

Average

TrustScore 3.5 out of 5

184 reviews

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1-star

No recent history of asking for reviews

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3.6

All reviews

(184)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, the more I use it . The better my skin is . Thank you

December 19, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

thank you Katarina! we are so happy to know that you enjoyed our products :))

Rated 5 out of 5 stars

Great service

Great service, easy to order and fast shipping. I’m very happy 😀

September 23, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Thank you for your lovely review Donna.
We're glad to hear you are very happy and hope you enjoy your Bean Body goodies.
Thank you! xx

Rated 5 out of 5 stars

The service is always great

The service is always great, I love that they use environmentally friendly packing for their parcels.

September 5, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Thank you Yvonne for your brewtiful review!
We hope you enjoy your caffeinated goodies :)
Love the Bean Team x

Rated 1 out of 5 stars

Products took almost two weeks to arrive!!!

Products took almost two weeks to arrive from metro Sydney to country Melbourne, should have taken 3-4 days maximum, left a message on company’s page as that seems like the only way to contact them, never heard anything back.

September 3, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Tamara,
I know we spoke to you directly yesterday, but we just wanted to apologise again for this very slow delivery. Please note we are taking this issue very seriously and have escalated it with both our warehouse and Australia Post. Tayla has got a special goodie bag coming your way. Express Post of course....no "Procaffeinating" this time!
We appreciate you choosing Bean Body and genuinely apologise for any inconvenience this may have caused you.
We hope you have a "Brew-tiful" Day ☕
Love the Bean Team

Rated 4 out of 5 stars

Love your products but Took too long to…

Love your products but Took too long to arrive

August 22, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Leah,
I can see you are a really loyal customer of Bean Body's so I'm so sorry that we have disappointed you like this. Please note we have escalated this with our warehouse. A parcel should not take that long to be delivered to you.
Tayla has got a special goodie bag coming your way. Express Post of course....no "Procaffeinating" this time! We appreciate you choosing Bean Body and genuinely apologise for any inconvenience this may have caused you.
We hope you have a "Brew-tiful" Day ☕

Rated 5 out of 5 stars

Great products

Great products, good service. Highly recommend.

July 22, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Thank you Troy, that's so kind of you to say!
Happy Scrubbing, love the Bean Team xx

Rated 5 out of 5 stars

Amazing product

Amazing product, nothing but amazing word to describe this company and its coffee scrubs, lotions and creams. Am a very huge fan.

June 24, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Ioana,
What a beautiful review!
Thank you so much for your kind words.
As always it's 'bean a pleasure.
xx Natasha

Rated 5 out of 5 stars

Where have you been all my life???

Where have you been all my life???? Best stuff! Wont use anything else!

June 6, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Thank you SO much Katie for your beautiful message.
Means the world to us here at Bean Body.
We're cheers'ing you right now over a hot cup of coffee.

It's bean a pleasure xx

Rated 5 out of 5 stars

Very fast delivery and good product.

May 27, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Thank you Rachel for taking the time to review us.
As a small business we really appreciate you shopping with Bean Body.

It's bean a pleasure xx Natasha

Rated 5 out of 5 stars

Love it!!

Love it!! Quick to arrive, by far the best feeling and smelling moisturiser

May 10, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

We're so glad you loved our Vanilla Body Balm Kaylan!
We think it smells just like vanilla icecream.
The perfect post scrub dessert for your skin.
Thank you for taking the time to review us, we really appreciate your business.
It's bean a pleasure
xx Natasha, brand manager for Bean Body

Rated 5 out of 5 stars

Everyone should have this!

Everyone should have this as a “staple” in their bathroom🙌 I’ll be back again and again and again😉💋 looooooove it❤️

February 6, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Alana,

Thanks so much for sharing your #getbeaned experience. We are so happy to hear that Bean has become a staple to your bathroom!

It's bean a pleasure.

Love, Bean Body x

Rated 5 out of 5 stars

THE BEST!!!!

Fast shipping, affordable prices & the best scrubs ever!!!! I noticed an instant change in my skin the moment i used products from this brand!! will definitely buy again

January 18, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Lili,

Thanks so much for sharing your #getbeaned experience. We are so happy to hear your love for our scrubs and the changes it's made to your skin.

It's bean a pleasure.

Love, Bean Body xx

Rated 5 out of 5 stars

amazing product

January 2, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Lina,

Thanks so much for sharing your #getbeaned experience! We are so happy to hear your love for our scrub.

It's bean a pleasure.

Love, Bean Body xx

Rated 5 out of 5 stars

The shipping updates were great and…

The shipping updates were great and arrived in good time.

January 2, 2019
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Nicki,

Thanks so much for sharing your shipping experience! We are happy to hear your gifts arrived on time!

It's bean a pleasure.

Love, Bean Body xx

Rated 5 out of 5 stars

2nd Order and it came super quick and…

2nd Order and it came super quick and love the products ...

December 12, 2018
Unprompted review
Bean Body Care logo

Reply from Bean Body Care

Hi Kerry,

Thanks so much for sharing your experience with Bean Body, we are happy to hear your order arrived and your love for our products.

It's bean a pleasure.

Love, Bean Body x

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