We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
No history of asking for reviews
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Hasn’t replied to negative reviews
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easy to read website made my purchase…
Easy to read website made my purchase straightforward and delivery was extremely efficient.
Same as always The best
Appropriate items, at a good price, delivered in a timely manner.
The product I wanted was clearly explained on the website and was delivered within a few days of ordering.
service was very good and the parts were right
online purchase was dispatched and…
online purchase was dispatched and received in 2 days. Excellent service
Product fantastic
Product fantastic. Service & communication was outstanding. Thank you. 🙏🏻
Excellent support - TOPS!
Andrew is tops, very hard working and professional!
ALL my queries were answered in detail and promptly
Andrew's support was THE reason I did not hesitate to purchase from you.
He gave me total confidence!
Excellent
Great service, lovely phone manner. Quick delivery. Minimum of fuss! Perfect 👌
Prompt delivery but needed adaptor
Prompt delivery but needed adaptor. Have ordered, but hope it fits and solves problem of attaching to our vacuum cleaner.
Thank you, excellent service!
Thank you for your advice and great service. Our new Vacuum was delivered the next day to country Victoria.
Easy purchase
Easy purchase. Regular tracking updates provided all within great timeframes. Product exactly what was ordered.
Prompt service
Easy to order online
Easy to order online, tracking information clear and order delivered promptly
Very good on line service and prompt…
Very good on line service and prompt delivery thanks
Product works well as expected and…
Product works well as expected and excellent delivery in a short time.
Upholstery tool, dustbrush
Bought the upholstery tools and dustbrush, arrived nice and quick, brush and upholster tools is so effective and attached to my vacuum easily.
I was comparing every detail from Dyson, and other new vacuum alternatives as I have a dust allergy, so I did lots of testing and research before I got these assesories.
For those out there who are attention to detail kind of person, you can get good vacuum tools for a good price and is useable as others premium one out there.
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