Authenticated Reviews 249

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers had a great experience with this company. Many customers are really happy with their purchases, often highlighting the excellent quality and authenticity of the products received. People frequently mention fast delivery, with items arriving quickly and often ahead of schedule, and appreciate the careful packaging. The customer service is also praised for being responsive and helpful, especially when resolving issues like accidental duplicate orders or facilitating exchanges. However, some customers were dissatisfied with the response time and contact methods, noting a lack of communication or delayed replies to emails. There were also instances where delivery services did not meet expectations, with some orders arriving late or not at all, and tracking information being unreliable. A few people also experienced issues with product sizing and the exchange process taking longer than anticipated.See more

Reviews shaping this summary

Update to review : 14/1/26 Have received my hoodie. Communication could be better, but all sorted now. Sent back a hoodie i got my son for xmas to exchange for a bigger size as per email requ... See more

Delivery not arrived as it stated 2-5 ** edited Was received after contacting them, returned and got another size all sorted Thankyou

I had read some of the negative reviews on Trustpilot and was worried about ordering from Authenticated.com however after emailing them with my concerns they got back to me promptly and I placed my or... See more

Pleasently surprised with company as Saw some bad reviews after I ordered so was worried if they was legit. emailed but got a response quickly and parcel arrived within 2 days so all good. Hoodie is a... See more