Authentic Detective Reviews 76

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

10/10 most thorough authentication process I’ve ever purchased. They go above and beyond to ensure every detail is accounted for. I only have true peace of mind with them.

Rated 5 out of 5 stars

Authentic Detective has always gone above and beyond to find every relevant detail behind the items they authenticate. They helped me find out an item another company said was real was indeed fake! Th... See more

Rated 5 out of 5 stars

As a reseller of high end and designer items, Authentic Detective is an integral part of my business. Being able to confirm that items are authentic before offering them in my closet and sto... See more

Rated 5 out of 5 stars

I’ve been an original user since AD started and have used the APP to certify my purchases multiple times. The quick time frame (always less than 24 hours), sometimes within 30 minutes is AMAZING! They... See more

Company details

  1. Fashion Accessories Store

Written by the company

Top Tier Luxury Brand Authentication


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Vintage Prada Heels Auth Check

Had vintage Prada heels, unsure of authenticity, and (of course) had mixed reviews from a Fb group I shared them with to ask if they were worth authenticating. So I decided $5 was worth finding out from an actual expert. Best money I spent, authentication was super fast and easy, upload clear pics and less than 24 hours later I had an answer and certificate of authenticity. Amazing service!

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience. Wasted 5 hours after so many photos given and no conclusion. Pls don’t waste your time and energy. Is this why the app doesn’t accept reviews in the App Store?

March 17, 2024
Unprompted review
Authentic Detective logo

Reply from Authentic Detective

Client sends us an illegible photo of a serial number and expects us to carelessly authenticate their item. We are sorry for being diligent and careful. We spent 5 hours on this and still refunded the client in full 😁

Rated 5 out of 5 stars

No Dramas. Just doing authentication

I had a Chan el microchipped bag initially authenticated by a woman famous in a buy sell chan el group and she said she feels that my bag is not authentic but may pass other authenticators. That was weird. I decided to use Authentic detective, Real authentication, and several authenticators from Europe and Middle East, they all said that my bag is authentic. Authentic Detective is straightforward. They dont have to be a historian or create bad images of other authenticators just to stand out. Authentic Detective just do their job properly. No dramas. And yes they can inspect some chan el chipped bags already. Keep it up guys.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

An Absolute Must!!

One of the fastest, cost effective and helpful Authentication services out there- THE only one I’ll use. I have had over a dozen pieces authenticated, each process was efficient, informative and comes with a certificate unique to the item.
Utterly invaluable service and HIGHLY recommended.
If you’re buying from any preloved platform or selling your items, Id recommend these guys!

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Easy, professional and quick process. Recommend AD!

Easy process, very quick, precise. The App is informative and easy to use. I have all Certificates (also some not authentic) in one place. I live in Europe and Authentication eg for bags is much more expensive here. I can really recommend the company and the new launched App.

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

Always spot on and highly trustworthy

Always spot on and highly trustworthy. Their response is quick and I trust them more than any other authentication places. The people who spew out bad reviews are people who are butt hurt from them getting bags that are fake and they don’t want to be told their bag is fake. I’d rather have someone be completely honest with me and that’s Authentic Detective.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

This is a resellers must have tool

This is a resellers must have tool. I recently purchased a bag second hand and although I was able to mostly vet it myself I wanted an experts opinion. As sellers I think it’s so important to be 100% sure of authenticity when reselling something you didn’t buy first hand. For $5 my potential buyer and myself will have peace of mind that it is authentic. Highly recommend. The process is streamlined and inexpensive and extremely quick.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing......

They made me feel welcomed and valued as a customer. This is my go-to site and I highly recommend it to others.” “I found everything I was looking for, and the prices were reasonable. The site was well-organized, friendly and helpful." Great conscientious team and has never been wrong. Quick and concise.!"

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

FAST FAST FAST

FAST FAST FAST. Unbelievably fast service. I was buying an expensive hand bag for my wife and the Authentic Detective was able to confirm the item I was buying was legit. I am so happy with this service. When buying or selling items in the re-sale business there is no other company I would trust. Thank you again for your fast and accurate service, it makes me feel much better knowing I am not purchasing fake items.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

Don’t trust these guys

Don’t trust these guys! Authenticate the fake bag as an original one. I bought a handbag for 4,000 and sent pictures to Authentic Detectives. I got a certificate that the bag was authentic, so I kept it. Then I needed a minor repair, so I went to the brand's store. All members of staff told me that the bag was 100% fake. I wrote a complaint to the Detectives. They just cancelled the certificate and, after a few emails, refunded me for this certificate. But I lost 4000usd because of them

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Wow, Just WOW!!

Wow, Just wow! Everything was super easy and the process made me feel very comfortable with the entire transaction. Have no fear and put your worries aside as it your luxury goods are in amazing hands 10/10 customer service and quality control!

August 28, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service!

This company is a hidden gem! I used them for authentication purposes and not only were they were reasonable in price but the turnover was so quick! Cannot recommend enough and can’t wait to use again in the future!

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Fast, reliable and trustworthy!

Authentic detective is my absolute GO TO! I have been trying to find a service like theirs for a while. I have a lot of items that have been passed down to me, and they were able to quickly authenticate everything and anything I needed. They were fast, reliable, and it was so easy to do. Their customer support team was also very nice to deal with. I can’t wait to use them again in the future!

August 19, 2023
Unprompted review

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