"I used their publishing service to get…
"I used their publishing service to get my book listed on Kindle, Barnes & Noble, and a couple of other platforms. Overall, I’d say my experience was just okay. The process wasn’t necessarily difficult, but it also wasn’t as smooth as I thought it would be going in. There were a few delays here and there, and sometimes communication felt a little on and off depending on the stage of the project.That being said, the book did get published on the platforms we discussed, so they followed through on that part. I liked that they handled most of the setup and publishing side because I honestly didn’t know much about how any of that worked beforehand. It definitely saved me time trying to figure everything out myself.I think my biggest takeaway is that the experience felt pretty average overall. Not terrible, not amazing. Some parts moved along well, while other parts felt a little slower than expected. The team was generally polite whenever I reached out, and they did respond to questions, but I personally would’ve liked a bit more consistency throughout the process.In the end, everything got done and my book is available online, so I can’t really complain too much. I just think there’s room for improvement when it comes to the overall customer experience.