Auto AXS Reviews 

93
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I recently purchased a fully specced-out GLC Coupe through AutoAXs, and I couldn’t be happier with the final result. The team added some incredible customizations, including red brake calipers,... See more

Company replied

Rated 5 out of 5 stars

Brought my new car from junior back in late December. Found him very knowledgeable and was not pushy for the sale in anyway. He managed to transport the car before Christmas as promised to me , and it... See more

Rated 1 out of 5 stars

Bought a car in may and had no end of problems with it! Has been in the garage more than I have drove it! Still in the garage and no idea when or if will get it back! Terrible as i had said i needed... See more

Rated 5 out of 5 stars

I just want to thank the Auto Axs team for your support in getting the best rate of finance in the country for me and ensuring such a smooth transactional process in buying my new VW! I couldn’... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Auto AXS online vehicle retail is designed to improve your car buying experience by bringing the dealership to your doorstep. You have access to our online showroom and personalised vehicle concierge service, enabling you to take control of the wheel and journey through your purchase entirely online. This means you can sit back on your sofa whilst we do all the leg work and give you peace of mind with the Auto AXS Quality Guarantee.


Contact info

3.7

Average

TrustScore 3.5 out of 5

93 reviews

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3.7

All reviews

(93)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

It was made so easy to buy my car

It was made so easy to buy my car, the customer service was excellent, I was given a courtesy car until my car was available. Thank you for my new car. Thank you to Junior who delivered my car and made everything run smoothly. Highly recommend this company.

November 27, 2021
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Reply from Auto AXS

You're most welcome and thank you for the great review!

Rated 5 out of 5 stars

Know how to embrace clients and give a…

Know how to embrace clients and give a full detailed aspect of the steps they take to make sure the customer is entirely satisfied they go above and beyond to give a high quality service spot on

November 2, 2021
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Reply from Auto AXS

What a glowing review! Thank you Nicholas and happy driving! 🚗

Rated 5 out of 5 stars

Excellent customer service with a…

Excellent customer service with a personal touch
Staff very knowledgeable and went the extra mile to ensure I was happy with my car
Nothing was too much trouble
I would recommend them highly and certainly use them again

October 31, 2021
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Reply from Auto AXS

Thank you for the positive review, Lizan.

We are so pleased to hear that you are delighted with your new car!

Rated 5 out of 5 stars

Amazing Team!!! Don’t look anywhere else Auto AXS is the future

Amazing Team!!! Don’t look anywhere else Auto AXS is the future..
We recently purchased two cars from them and to be honest we never thought such customer service can exist.. if customer service could be a person, it would definitely have been Junior Mathew.. the service we received from the moment we contacted Auto AXS until we had our cars delivered was just amazing.. Junior has been so helpful from day 1 and all the way through the process.. he can be contacted day and night.. ever so helpful and knowledgeable.. we would highly recommend Auto Axs.. we would definitely use their service in the future..

October 19, 2021
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Reply from Auto AXS

Thank you for such a glowing review, Ashwin! It's been such a pleasure, and thanks again for allowing us to source your vehicles for you!

Rated 5 out of 5 stars

Amazing service

Amazing service. It was amazing from start to finish! The car I have recieved is wonderful it came in great condition and drives beautiful! Junior was brilliant and i would highly recommend them for anyone wanting to purchase a car

October 11, 2021
Rated 5 out of 5 stars

Wonderful company and people

Axs is a wonderful company to deal with very accommodating and extremely helpful they strive to find the best car for your needs and also help with alternatives if needed.
Can't recommend them enough great people always happy to help .

July 30, 2021
Rated 5 out of 5 stars

Highly recommend

I can't fault Autoaxs, what an exceptional service from start to finish!
I wasn't sure exactly what I was looking for but Autoaxs was able to source my dream car, the information provided was detailed and informative which helped me make my decision which was the PERFECT CAR with all the specs (and more) of what I wanted! Communication was consistent and I felt the personal, high quality service...
The car was delivered to my door and arrived on time. I was guided through the specifications and was given the keys to my dream car. I love it, I have since recommended Autoaxs to my friends and family and they have all made successful purchases.

Thank you Autoaxs!

July 28, 2021
Rated 5 out of 5 stars

Great customer service!!

I was initially sceptical about buying a car online but the agent from auto AXS informed me that I would be able to get my money back within 7 days of purchase. I decided to make the plunge and bought a beautiful Mercedes from them. I have a specific agent, Junior Matthew, who deals with my Mercedes who I'm able to contact day or night. He's been an excellent agent and is always willing to provide any information I required and even sent me links on how to operate my Mercedes. The handover is very comprehensive and the gentleman explained all the features of the car to me. Really excellent customer service and I will recommend this company to anyone looking for a car.

July 27, 2021
Rated 4 out of 5 stars

Customer satisfaction

All I can say is that I will use Autoaxs the next time I decide to change cars.
Communication and quality control was high on the agenda from this company.
I was a bit worried at one stage when there was a delay on the delivery of the car but I was very happy that my doubts were unfounded and only due to the fact that Autoaxs quality control was sharp and heard a slight noise from the exhaust and because of this they had a brand new Dpf fitted and decided to change the turbo.
These guys are not greedy scamsters! Their main goal is customer satisfaction and that is hard to find these days.
They made very little profit in the process.

July 23, 2021

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