Horrible service canceled the part immediately, told there would be a refund, never happened called and left messages never a return call. Emailed the support that uses an a.i service will not allow m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Oh my goodness stay away from these guys, as a token of their appreciation after you purchase you will be bomb barded with endless request to complete a survey. My Daughter just showed me her phone,... See more
Company replied
I wouldn't recommend buying from them. They'll deliver but if you want to refurn...god forbid.. often doging communication with some generic automated emails claiming they're upgrading their website... See more
Ordered the ceramic brake pads along with the drilled/slotted rotors, and everything came in perfect condition with everything needed for oem install, great quality, and an affordable price. I’ve had... See more
Company replied
Company details
Written by the company
AutoBuffy has been in business since 2019 providing the market with affordable aftermarket suspension parts while meeting or exceeding OE quality standards. We offer a full line of complete strut assemblies, air suspension, windshield wiper blades and many other lines. Don't see your part in our store? Not a problem, message us and we'll help you find it!
Contact info
33301, Fort Lauderdale, United States
- 888-477-2530
- hello@autobuffy.com
- autobuffy.com
2.5
Poor
722 reviews
Replied to 41% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality parts and recieved…
Great quality parts and recieved promptly. Couldn't rack the shipping but had no issues at all. So great experience all around
April 5, 2023
Unprompted review
Reply from Auto Buffy
Hey Zachary,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
This company is a scam
This company is a scam. ordered part it didn't work they said I ordered incorrectly which i proved I didn't. refused to give RGA or shipping label for return unless i purchased it thru them. I had to pay dealer several hundred to install and program part and then pay to have it removed and install a working part from another company. They do not honor anything they say DO NOT USE THEM UNLESS YOU WANT TO BE SCREWED Their response is a perfect example of how you will be treated. First they said it was because my engine was not turbo charged now it is because it has a flex designation this however simply means that it can burn 10% ethanol as well as 100% unleaded both fuel types are gas. I have a screen shot of their fitment detail stating that it is guaranteed to work.They did contact me offering to give me a full refund if it would retract this review. I declined. The credit card company I used did a investigation after I filed a dispute and found in my favor.. Again beware of doing business with them.
March 6, 2023
Unprompted review
Reply from Auto Buffy
Hi Roger,
Thank you for your feedback.
We are very sorry for any incovenience. We have checked the order and it shows that your vehicle is DOHC FLEX Naturally Aspirated EHK and the parts that you have ordered is DOHC Gas Naturally Aspirated that's why it did not fit. The fitment details of the part is showing on the product page.
We are glad to help you with the process of the return however, you will need to shoulder the return shipping fee based on the return policy that we have on the website.
Regards,
Rae
Product as described and fast shipping
Product as described and fast shipping. Will continue to buy from you guys..
March 16, 2023
Unprompted review
Reply from Auto Buffy
Hey,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
I love my shocks that I bought for my…
I love my shocks that I bought for my Ram 1500 5.7 V8 hemi its make my truck much better. I like to say AutoBuffy is a real website and they good in what they do and say. I will recommend them to anyone that wants good business and they order on time. Thank you.
March 22, 2023
Unprompted review
Reply from Auto Buffy
Hey Kenneth,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
This was awesome.
This was awesome.. Only waited 4 days for parts, but they were all correct and the cheapest around. Thank you autobuffy.
March 1, 2023
Unprompted review
Reply from Auto Buffy
Hey Lisa,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
This was a awesome deal and a great…
This was a awesome deal and a great price and very good quality work, after a day of getting this clutch set in I wanted to smoke the tires off, but I didn't...but it feels great and feels better than stock! Works very good and I very much appreciate the business thanks guys!!
March 11, 2023
Unprompted review
Reply from Auto Buffy
Hey Michael,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Knowing that my package was safe and…
Knowing that my package was safe and delivered.
March 6, 2023
Unprompted review
Reply from Auto Buffy
Hey David,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
price and shipping
March 2, 2023
Unprompted review
Reply from Auto Buffy
Hey Gregory,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great product & 100% legit company
February 17, 2023
Unprompted review
Reply from Auto Buffy
Hey Lytrail,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great price great shipping
Great price great shipping arrived on time everything bolted right to my truck like the website said it would
February 11, 2023
Unprompted review
Reply from Auto Buffy
Hey Devin,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Excelente customer service and I would…
Excelente customer service and I would recommend this website for your auto parts
February 27, 2023
Unprompted review
Reply from Auto Buffy
Hey Jhoana,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
The items fit as they were supposed to
The items fit as they were supposed to. I received them in short amount of time. I am well pleased
February 14, 2023
Unprompted review
Reply from Auto Buffy
Hey Lynn,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
My purchase was on time before time
My purchase was on time before time! Great product that works well for my Cadillac Escalade ext.
February 23, 2023
Unprompted review
Reply from Auto Buffy
Hey Joe,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
I have buyed several parts are this…
I have buyed several parts are this company is AWESOME!!!!
February 23, 2023
Unprompted review
Reply from Auto Buffy
Hey Alain,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
(❁´◡`❁)🚙I good with my experience
February 23, 2023
Unprompted review
Reply from Auto Buffy
Hey Drew,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great set of strut
I bought a set of unity brand struts for my 2006 Nissan 350z. They’re extremely close to stock ride quality and handling. They were half the cost of OEM struts. I was very pleased with the purchase from autobuffy
February 20, 2023
Unprompted review
Reply from Auto Buffy
Hey Saber,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Excellent product
Excellent product, quality, fast delivery and very good service 👍
February 7, 2023
Unprompted review
Reply from Auto Buffy
Hey Gerardo,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
I received the struts in a timely…
I received the struts in a timely manner and everything fit perfect and the car rides like new again I would definitely recommend Auto Buffy to anyone
February 8, 2023
Unprompted review
Reply from Auto Buffy
Hey Julio,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Reply from Auto Buffy
Hey Reginald,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Product was exactly as it was…
Product was exactly as it was described. Easy instruction video and installation. This was perfect.
February 3, 2023
Unprompted review
Reply from Auto Buffy
Hey Henry,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.