Autodeutsche Reviews 418

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Managed to arrange an urgent appointment for my mums Mini to have a full service ahead of a long road trip we needed to undertake to attend my mother in laws funeral in May 2023. Michelle on rece... See more

Rated 5 out of 5 stars

Great service by Autodeutsche from start to finish. Phoned up for price and availability for major works (water pump & ancillaries, thermostat housing and brake fluid change) on my Audi was t... See more

Rated 5 out of 5 stars

The service here is absolutely fantastic! They are all very friendly and professional. I was looked after by Ash who made the whole experience so smooth, from start to end. He kindly worked aroun... See more

Rated 5 out of 5 stars

This was my first visit to Autodeutsche. Selected it having read the online reviews. I was not disappointed with the service. Was looked after by Ash who managed to deal with all the issues I had repo... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

London's Premier Independent German car Specialist.


Contact info

5.0

Excellent

TrustScore 5 out of 5

418 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Ace!

I’ve been going to a Merc garage for years now and have always had issues with how great they are at selling you a car and then how terrible their after sales is.

I went to Auto Deutsche and dealt with Ash. He’s been great through a service and MOT. He contacted me and discussed the issues and what needed doing.

After picking up the car it feels brand new. I’ll be using these guys from now on.

Can’t think of any negatives so 5 stars.

November 14, 2020
Autodeutsche logo

Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Excellent

Very friendly, quick and professional service

November 14, 2020
Autodeutsche logo

Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Very Happy Customer!

Great experience! Mark and the team were so helpful. Upfront with what was wrong with my car. No beating around the bush like other places. Happy with their prices as well! Very happy customer!!

November 13, 2020
Unprompted review
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Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars
Autodeutsche logo

Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Good service

Fast, efficient and at a competitive price, fully discussed all options and kept me informed throughout. Very happy with the new radiator.

November 13, 2020
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Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Autodeutsche really look after me

Autodeutsche have consistently MOT'd and repaired my Audi over the last 5 years. they have always been attentive and responsive, and gone above and beyond (such as rescuing my car from home) when I have had a need.

November 13, 2020
Autodeutsche logo

Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Best Garage In London

I’m always sceptical about taking my car somewhere new but never have I been more happy than I am now. The guys Ash, Mark and the team really put you at ease and explain everything about the work to be carried out clearly so you know where you stand. They kept in contact with me throughout the time my car was with them. Their work is 10/10 and I’m just really happy to have found a garage like this. Myself and my car thank you guys, always appreciate honest business.
Memo

November 13, 2020
Unprompted review
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Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 4 out of 5 stars

Really helpful!

Really helpful!

After shopping around I decided to go with Autodeutsche, the price was the lowest that I was given and very reasonable.
The guys at Autodeutsche were very helpful and both Mark and Chris were friendly.
The service was reliable and speedy and I am pleased with the work.

November 12, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Friendly

Friendly, quick and professional service at competitive rates. I would recommend without hesitation Chris, Ash, Mark and the rest of the team. They know well how to look after their customers.

August 13, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Efficient and friendly.

August 10, 2020
Unprompted review
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Reply from Autodeutsche

Good afternoon Chilli flakes,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

These guys do an excellent job.

August 10, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Eric,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

The team at Autodeutsche were amazing

The team at Autodeutsche were absolutely amazing! Ash in particular really helped us and went far beyond our expectations assisting with a warranty claim and returning our car to us in great condition. We were extremely impressed by the customer service, such a genuinely thoughtful team who really deserve praise for their exceptional care. Thank you!

August 10, 2020
Unprompted review
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Reply from Autodeutsche

Good afternoon Gabriella S,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Another good experience

Helpful, efficient and speedy service.

August 10, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Hilary Laurie,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Autodeutsche took years off my tired old BMW X5

I went to Autodeutsche to sort out some fault lights that had come up after my battery went flat during lockdown. My intension was to prepare the car for sale or part exchange as, over the years, a number of issues had accumulated. Autodeutsche not only sorted out the fault lights but also fixed a persistent turbo issue that had first appeared after the dealership changed it three years ago (on insured warranty) and a rear suspension issue that, once again, had been "fixed" by the dealership twice in the last three years. The car now feels almost new and I have changed my mind about keeping it.

June 10, 2020
Unprompted review
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Reply from Autodeutsche

Good Morning Constantine Ponticos,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

C63 AMG - Excellent service!

They did a B service and MOT on my C63 AMG. The car is driving like new. Even the bits that the B service includes, but most would leave out (like oiling the sunroof track) has been done.

Really great service by Ash and the owner Chris.

Can't recommend them highly enough.

Thank you

May 20, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Si,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Lovely people!!

Lovely people, Ash and Chris are superb, backed up by a great team. Honest, upfront people, who don’t talk in riddles, when explaining what’s up with your car!

May 4, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon James,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Professional team at Autodeutsche

Speedy, efficient and friendly service. A very professional team at Autodeutsche.

March 30, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Christine,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Great garage with proper mechanical…

Great garage with proper mechanical knowledge.

I dropped in my Audi TTRS in for a repair as the engine management light was on and the car stuck in limp mode. The fault was diagnosed a couple of hours after dropping it in, parts ordered and repairs complete 2 days later (the same day the parts delivered). Car also required MOT.

I should add that the engine light had been on for a while and I asked a different garage to diagnose and repair when they were carrying out a service, but they were unable to figure out what it was, despite running a diagnostics. Auto Deutsche on the other hand managed to identify the problem pretty much immediately.

Best of all, I received regular calls updating me on the diagnostics, MOT status, price of parts and labour, etc. It's unusual in my experience for mechanics to be so "on the ball" in terms of keeping customers up to date.

Auto Deutsche will be my go-to mechanic from now on.

Top work, keep it up!

January 24, 2020
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Philip,


Thank you for the time in writing your review. I am glad to hear that we met your expectations, we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

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