Autodeutsche Reviews 418

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Managed to arrange an urgent appointment for my mums Mini to have a full service ahead of a long road trip we needed to undertake to attend my mother in laws funeral in May 2023. Michelle on rece... See more

Rated 5 out of 5 stars

Great service by Autodeutsche from start to finish. Phoned up for price and availability for major works (water pump & ancillaries, thermostat housing and brake fluid change) on my Audi was t... See more

Rated 5 out of 5 stars

The service here is absolutely fantastic! They are all very friendly and professional. I was looked after by Ash who made the whole experience so smooth, from start to end. He kindly worked aroun... See more

Rated 5 out of 5 stars

This was my first visit to Autodeutsche. Selected it having read the online reviews. I was not disappointed with the service. Was looked after by Ash who managed to deal with all the issues I had repo... See more

Company details

  1. Auto Repair Shop

Information provided by various external sources

London's Premier Independent German car Specialist.


Contact info

5.0

Excellent

TrustScore 5 out of 5

418 reviews

5-star
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3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great Service

Ash and his team took in my BMW on short notice and repaired an electrical problem the same day. They provided excellent and attentive service, for a reasonable price. Highly recommended.

April 8, 2019
Unprompted review
Rated 4 out of 5 stars

Good service and attentive

Good service and attentive. Would have liked a written report to back up the verbal report on the state of the car (tyres etc). Price was a little higher than I was expecting but still saved me £100 over Mercedes

April 7, 2019
Unprompted review
Rated 5 out of 5 stars

So much better than the main dealer

Much better than the main dealer.
Chris and Ash are both very Knowledgeable and easy to contact (unlike talking to the front desk at the main dealer who don't know anything about anything).
Good quality work too - they did a nice job replacing a clutch on my BMW 330i. I've had three quite big jobs done at Autodeutshce, recently on a M140i, very happy with all of them.

December 3, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning Harry,


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Very good garage

Very good garage, they are always making a fine job of every vehicle, always satisfying customers.

December 1, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning Jack,


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Brought my car for MOT

Brought my car for MOT, 8.30am car was ready by 11.30am. efficient service.

September 18, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning Olivier,


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Great service

August 13, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning Steve,


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

BMW 330Ci "03"

Tidy, well-equipped garage, good service, no surprises.

August 13, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning Mr Norton,


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

My only regret is that I did not knew about them earlier

My car was not well at all. Chris, Mark and the rest of the team made it their personal challenge to fix it with the minimum of spare parts involved. They consulted me throughout the process and would never occur an expense w/o consulting and more importantly advising me first.
Their workshop is impeccable and very tidy. The whole team takes great pride in their work and they are all true car enthusiast.
Found them when the main Mercedes dealer wasn‘t able to fit me in for 6 weeks. I will never go back. I recommend them wholeheartedly to anyone who cares about their car
Richard

August 11, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning Mr R Von G,


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Very good.

Probably not the cheapest but very good service and valeting included.

August 11, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good morning GJ,

Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

When the rear suspension pump on our…

When the rear suspension pump on our BMW 5 series estate broke just as we were about to move house (mid-tip run!) my stress levels went through the ceiling! But knights in shining overalls, Chris and Ash, came to our rescue at Autdeutsche; I took the car in the next day and, despite being fully booked for the week - there was barely a space to park the car - they somehow found room in their hectic schedule to diagnose the fault and have it repaired and ready for us in less than 48 hours. Nothing short of miraculous! I am always confident that Autodeutsche will quote competitive prices for parts and labour and believe their work is of a very high standard, even when a hysterical customer breathing is down their necks to get it done! Thank you Autodeutsche.

July 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was pleased with the guidance and management of the interaction. Work was well done, with good cost control and a high quality environment.

June 2, 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service and after…

Absolutely fantastic service and after service too, great turn around would highly recommend

May 6, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Ashraf


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

Rated 5 out of 5 stars

Took my SL350 in for B2 service and…

Took my SL350 in for B2 service and great experience. High quality work with significant cost savings over dealer.

May 5, 2018
Unprompted review
Autodeutsche logo

Reply from Autodeutsche

Good afternoon Mathew


Thank you for the time in writing your review. We are glad we met your expectations,we are always striving to stay ahead and offer an unparalleled service experience. We would appreciate any recommendation you can give to friends and family.

Please feel free to drop in at any time for a complimentary vehicle health check and a coffee while you wait.



Kind regards



Chris -Managing Director

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