It was a fairly good experience, and I recommend it. There is one problem: the shipping cost is somewhat high compared to other competing sites. I hope this issue will be resolved, as I often buy from... See more
Company replied
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See what reviewers are saying
Poor delivery! The products were not delivered or were left at the closest location, which is approximately 45 45-minute walk from the given address. In that case, to buy the product, I will cho... See more
Company replied
I had, back in Romania, a good experience with Autodoc, mainly because you have supplied me parts that one hardly can find ! Since I moved to Germany, I had one teriblle experience, making an order... See more
Company replied
Made a few purchases. It's important to check if the parts fit, best would be to write an email to their support before making a purchase. Also ticking "safe order" at the bottom is a good idea (the... See more
Company replied
Company details
About AUTODOC - Deutschland
Written by the company
AUTODOC ist die Nr. 1 der Autoteile-Onlineshops in Europa. Wir teilen Ihre Leidenschaft für Autos und helfen Ihnen, bei der Autoreparatur Geld zu sparen.
AUTODOC-APP
AUTODOC-WEBSEITE
AUTODOC CLUB
YouTube
Dafür sind wir bekannt:
- Kundenorientierung: Unser Serviceteam besteht aus qualifizierten Fachleuten, die zusammen genommen 23 Sprachen sprechen und immer bereit sind, in jeder Hinsicht zu helfen.
- Größe und Umfang des Marktes: In den 12 Jahren, in denen wir auf dem Markt sind, haben wir 13 Millionen zufriedene Kunden in 27 europäischen Ländern gewonnen. Wir versenden über 35 000 Bestellungen pro Tag.
- Unser Sortiment: Wir führen über 4 Millionen Produkte für mehr als 166 Automarken von weltbekannten Herstellern.
- Bezahlbarkeit und gutes Preis-Leistungs-Verhältnis: AUTODOC ist eine Onlineplattform mit fairen Preisen und einer Vielzahl von Sonderangeboten und Verkaufsaktionen.
- Services auf mehreren Plattformen: Kunden können sowohl über die Webseite als auch über die App schnell und einfach nach Autoteilen suchen. Überzeugen Sie sich selbst, wie kostengünstig und einfach der Kauf von Autoteilen sein kann.
- Kompetenz bei Autoreparaturen: Auf unseren YouTube-Kanälen finden Sie mehr als 3000 Tutorials zum Austausch von Autoteilen. Diese Tutorials helfen Ihnen, einfache Reparaturen selbst durchzuführen und Geld für Reparaturen in Autowerkstätten zu sparen.
Kontakt
Häufige Fragen
Günstiger Versand für Deutschland!
Kostenfreie Lieferung ab einem Mindestbestellwert von 120,00 € innerhalb Deutschlands
Ab einem Warenwert von 120,00 € (ausgenommen Versand in das Ausland und Sonderversand — Sperrgut und Pfand) entfallen die Versandkosten.
Contact info
Josef-Orlopp-Straße 55, 10365, Berlin, Germany
- 030/22026998
- trust@autodoc.de
- autodoc.de
4.5
Excellent
75K reviews
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Reply from AUTODOC - Deutschland
Hello Brummiebutler!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Everything that i bay to Autodoc its…
Everything that i bay to Autodoc its perfect.
Thank you
June 5, 2025
Reply from AUTODOC - Deutschland
Hello! Thank you for your feedback. Have a nice day! Best regards, AUTODOC Team
Reply from AUTODOC - Deutschland
Hello!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
The item is very good
The item is very good , price is good and material as well good. I will try my best for buying in the future.
June 3, 2025
Reply from AUTODOC - Deutschland
Hello Ahmad!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Top 100% 100%
June 2, 2025
Reply from AUTODOC - Deutschland
Hello!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Ist ok Supper
May 27, 2025
Reply from AUTODOC - Deutschland
Hello Mihail !
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Deutschland
Hello Andrejs!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
Alles war in Ordnung.
May 28, 2025
Reply from AUTODOC - Deutschland
Hi there!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - Deutschland
Hello Plamen Minev!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Alles tip top
May 25, 2025
Unprompted review
Reply from AUTODOC - Deutschland
Guten Tag, Michal!
Vielen Dank für deine ausgezeichnete Bewertung!
Dein Feedback ist unsere Motivation zur Weiterentwicklung, um unseren Kunden den bestmöglichen Service anbieten zu können.
Wir freuen uns sehr, dich in unserem Online-Shop wieder begrüßen zu dürfen.
Mit freundlichen Grüßen
AUTODOC Team
11 euros shipping for a 96 cent…
11 euros shipping for a 96 cent lightbulb. Completely out of proportion. My husband didn't pay attention. No way of stopping the order within seconds of noticing. Only order bigger products from Autodoc where the shipping is in proportion to the cost of the product.
After posting this review, Autodoc contacted me and offered to reimburse 10 euros of the shipping, which I accepted, and added a star to the review.
May 16, 2025
Unprompted review
Reply from AUTODOC - Deutschland
Hi. Thank you for your review! We will take your comments into account and try to improve our service next time. Thank you for choosing us! Best regards, AUTODOC Team
Reply from AUTODOC - Deutschland
Hello Tahir!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team
Order never delivered
Order never delivered, shocking customer experience due to their delivery provider
May 17, 2025
Unprompted review
Reply from AUTODOC - Deutschland
Hello Drew,
We thank you for sharing your opinion with us and we regret that we did not meet your expectations. Your complaint has been forwarded to the relevant department and we will try to contact you as soon as possible.
Kind regards,
The AUTODOC Team
Everything its perfect
May 14, 2025
Reply from AUTODOC - Deutschland
Hi Illkov,
We thank you for taking the time to write a review.
Kind regards,
AUTODOC Team
It is cery good app abd they help if we…
It is cery good app abd they help if we have aby provmblem with our parcel
May 14, 2025
Reply from AUTODOC - Deutschland
Hi Arif,
We thank you for your positive review. We hope to see you very soon!
Kind regards,
AUTODOC Team
Reply from AUTODOC - Deutschland
Hello Nikolaos!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Reply from AUTODOC - Deutschland
Hello Anatoli!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Deutschland
Hello!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
AUTODOC fake company took money from me…
AUTODOC fake company took money from me not delivered the item to me not refund my money..
Mostly item fake and wrong item sent
April 28, 2025
Unprompted review
Reply from AUTODOC - Deutschland
Dear Shaz Khan!
Our quality control manager has already contacted you. Please check your inbox. We look forward to hearing from you. Best regards, AUTODOC Team
Reply from AUTODOC - Deutschland
Hello!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
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