Banner for AUTODOC - Hungary

AUTODOC - Hungary Reviews 849

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy to find compatible parts (although you should definitely double check before ordering), good prices compared to local stores. The items arrived at my house 4 days after ordering. Shipping was a b... See more

Company replied

Rated 5 out of 5 stars

As the owner of an uncommon car type, I found everything I was looking for! The salespeople were helpful and patient in helping me choose the right parts! Unfortunately, the shipping costs are very hi... See more

Company replied

Rated 5 out of 5 stars

It was not the first time I used Autodoc to order parts for my car, and it definitely won't be the last. The price of the products was correct. The products were exactly what I ordered and were deli... See more

Company replied

Rated 5 out of 5 stars

Packages arrived with any problem (Windscreen wipers and motor oil.) I ordered via Android App. The method, the communications, delivering were good, fast. This was my first order from AUTODOC.

Company replied

Company details

  1. Vehicles & Transportation

About AUTODOC - Hungary

Written by the company

Az AUTODOC Európa első számú online autóalkatrész áruháza. Osztozunk az autók iránti szenvedélyében, és segítünk pénzt megtakarítani az autójavításokon.

Autodoc App Autodoc Site Autodoc Club YouTube

Amiről ismertek vagyunk:

Ügyfélközpontú megközelítésünk. Ügyfélszolgálatunk képzett szakemberekből áll, akik 23 nyelven beszélnek, és mindig készen állnak, hogy bármilyen módon segítsenek.

Piaci méret és hatókör. A piacon töltött 17 év alatt 27 európai országban 13 millió elégedett ügyfelet szereztünk. Naponta több mint 35 000 rendelést szállítunk.

Termékkínálatunk. Több mint 4 millió terméket kínálunk, több mint 166 autómárkához, világhírű gyártóktól.

Megfizethetőség és költségelőnyök. Az AUTODOC egy online platform, amely korrekt árakat, valamint számos különleges ajánlatot és akciót kínál.

Többplatformos szolgáltatások. Az ügyfelek gyorsan és egyszerűen kereshetnek autóalkatrészeket mind a weboldal, mind az alkalmazás segítségével. Győződjön meg róla saját szemével, milyen költséghatékony és kényelmes lehet az autóalkatrészek vásárlása.

Szakértelem autójavításban. Több mint 3000 autóalkatrész-csere útmutatót talál YouTube-csatornáinkon.

Forduljon hozzánk FAQ

Contact info

4.8

Excellent

TrustScore 5 out of 5

849 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was fast

It was fast, cheap, and had a lot of choices, which made it easy for me.We will contact your team again for the auto parts we need. I wish your team success, thank you.

April 15, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi!
Thank you for your feedback 💬 It’s important to us that every order is a positive experience for our customers✨🚗
Best regards, AUTODOC Team

Rated 1 out of 5 stars

Never again

On April 8, 2026, I ordered and paid for a generator from your company (Order No. 164844482). On April 9, I received a notification from DPD stating that the package had been dispatched to me. Since the tracking information did not change, I contacted customer service several times.
On April 10, a lady speaking in English informed me that the package had been successfully collected and that delivery was expected on April 15. However, the tracking information still showed no movement, so I contacted customer service again.
On April 15, another representative informed me that on April 10, for some unknown reason, the package had been returned to the warehouse. She was unable to explain the reason. At my request, she sent me an email asking whether I would like to receive the product or request a refund. I confirmed in writing that I still wanted the delivery.
At that point I was understandably quite upset and requested some form of compensation. I have received an offerfor a coupon worth 5500 HUF, and a new order was placed under number 165596746. I would also like to point out that the 5500 HUF coupon offered as compensation is effectively useless to me. Given the experience I have had with this order, it is highly unlikely that I will place any further orders with your company in the future.
Today is April 17, and since I have received no further notification, I contacted customer service again. I was informed that the item I had already paid for was moved between two warehouses the previous day but has still not been dispatched.
We are now approaching the 10th day since the order, and the part has still not been shipped. Every additional day causes extra costs for me, as my mechanic cannot repair my car without the generator I ordered. This situation and the way it has been handled are completely unacceptable.

If I made a mistake of this magnitude, I would at least partially refund the paid amount as compensation. Unfortunately, I do not see much chance of that happening here.

At this point, I am also concerned about whether I will even receive the correct part.

April 8, 2026
Unprompted review
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi Horváth-Bodzsár!
We sincerely regret that the delivery took longer than expected and caused inconvenience. Order processing usually takes 1-2 business days, and delivery — 4-6 business days. Sometimes delays occur due to overloaded couriers or international logistics, but we do everything possible to speed up the process.
If you have questions or need help, please write to us at trust@autodoc.eu with order details. We are happy to help and hope to restore your trust!
Best regards,
AUTODOC team

Rated 4 out of 5 stars

Big sort of goods

Big sort of goods. Reasinable prices. In the other hand, searching for special gaskits sometimes not easy.

April 6, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Good day!
Thank you for giving us a great rating 💯 We’re glad that our products and service met your expectations 📦🚗💨 We’ll keep working to make sure that your next experience receives a perfect score 🏅💪
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Super.product

April 8, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards, AUTODOC Team

Rated 5 out of 5 stars
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Price, fast shipping

Great store

April 6, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Perfect fit

April 7, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards, AUTODOC Team

Rated 5 out of 5 stars

good value for money

Easy ordering, good value

March 30, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hey Tamás!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨

Rated 5 out of 5 stars

Everything goes well

Everything goes well

March 25, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello Halász Tibor!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙💨

Rated 5 out of 5 stars

It was not the first time I used…

It was not the first time I used Autodoc to order parts for my car, and it definitely won't be the last. The price of the products was correct. The products were exactly what I ordered and were delivered within the agreed timeframe.

Thank you!

March 24, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi Manea Bogdan!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, AUTODOC Team🚗💨

Rated 5 out of 5 stars

Good search

It is good that I can shearch for the model of my car and the listed product are compatible for my car.

March 23, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello Lajos!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Great seller!

Great price, fast shipping!!

March 26, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello Barabas Adam!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗

Rated 1 out of 5 stars

Never again

I wait 2 weeks to my order and no one knows where's my pack. I ordered it a another company witch send me 2 day after. Now i chat with AI and no cashback. The customer services is terrible. I don't want Jane, Tom or any other AI, i would like to speak a human who can help me...
I do NOT recomend this company!

March 4, 2026
Unprompted review
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello András!
We are sorry for such situation.
Our quality control manager contacted you concerning this issue and we hope that solution was found.
Best regards,
AUTODOC Team

Rated 3 out of 5 stars

Delivery time it's sometimes slow

Delivery time it's sometimes slow. Ordering big items, they charge twice the price for shipping, what is disgusting. Compatibility of products not precise. Check for yourself on other platforms. Otherwise,fair prices.

March 18, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi István
We sincerely regret that the delivery took longer than expected and caused inconvenience. Order processing usually takes 1-2 business days, and delivery — 3-4 business days. Sometimes delays occur due to overloaded couriers or international logistics, but we do everything possible to speed up the process.
If you have questions or need help (for example, with tracking or return), please write to us at trust@autodoc.eu with order details. We are happy to help and hope to restore your trust!
Best regards,
AUTODOC team

Rated 5 out of 5 stars

Perfect

Very fast and easy

March 17, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi!
Thank you for your feedback 😊 We’re glad you’re happy with your order and our service 🚙📦We look forward to your next visit!
Best regards, AUTODOC Team

Rated 5 out of 5 stars

"Lost purchase" recovered

I made a purchase, that could not be found, though the payment was made. No inquiry succeeded. And one day the goods were delivered! Appreciate it very much!

March 17, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Good day!
Thank you so much for your great rating ⭐ We’re really happy that you’re pleased with your purchase and our service. We’ll be glad to help you find the right car parts anytime 🚗💨
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Experience great the packing

Experience great the packing

March 18, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello Görögh Zoltán!😊
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team🛠️

Rated 5 out of 5 stars
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi Hida Afrim! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

Rated 5 out of 5 stars

Very good

Very good ! !

June 4, 2025
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hello Molnár!
Thank you very much for your time and appreciation🏆.
Best regards, AUTODOC Team🚗💨

Rated 5 out of 5 stars

Easy search

Easy search, and everything as expected

March 4, 2026
AUTODOC - Hungary logo

Reply from AUTODOC - Hungary

Hi Mayer Gyozo! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look