I booked a reservation at the Bari airport, which was assigned to EuropCar and when I went to the counter they did not give me my car that I rented. Auto Europe refused to refund me my reservation as... See more
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See what reviewers are saying
They have really competitive prices. I think this is the best comparator that can give you the best offer regarding what you are looking for. There is only 3 problems : - When you activate your c... See more
Rented a car in Dubai via Auto Europe from AVIS. Dubai has three terminals (km's apart from eachother). Auto Europe misinformed me about possiblility to pick car up at other terminal. Avis still block... See more
I am (again!) very happy with Auto Europe / Easyterra!! Recently my flight to Ancona was cancelled because of strikes in Italy. This was mentioned to me after the possibility to cancel the rental car... See more
Company replied
Company details
About Auto Europe Nederland
Written by the company
Auto Europe is al meer dan 60 jaar een wereldwijde marktleider in het aanbieden van autoverhuur aan reizigers. Naast standaard autoverhuur bieden wij ook campers, prestige- en sportauto's, en motorfietsen aan, als ook chauffeur services.
Met meer dan 20.000 locaties in 180 landen staan flexibiliteit en klanttevredenheid voor Auto Europe centraal.
Met meer dan 20.000 locaties in 180 landen staan flexibiliteit en klanttevredenheid voor Auto Europe centraal.
Contact info
Landsbergerstrasse 155, 80687, München, Germany
- +49 89 541 9555 99
- nlres@autoeurope.de
- autoeurope.nl
3.5
Average
5K reviews
Replied to 48% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
perfect website
May 24, 2017
Unprompted review
Prima Service
May 11, 2017
Unprompted review
This company had a better website
This company had a better website, offered a better insurance and a free 2nd driver. Well done.
April 30, 2017
Unprompted review
Easy to book
Easy to book, easy to cancel. Service at the spot may be improved.
April 28, 2017
Unprompted review
The site is easy to use
The site is clear : it's easy to choose, book and pay.
April 23, 2017
Unprompted review
Why is the "login" in website gone? Very inconvenient
I've always rented with Auto Europe. Since 8 months however you can not log in anymore with your saved details on the Dutch website. On the .com website it is still active, you see above on the site "login". On the Dutch version the "login" is completely gone. Already indicated this for 8 months several times, regretfully no one at the reservation department is interested in giving this info to the IT department.
And now everytime you have to fill out all your details with each booking If you rent on a regular basis it is not very tempting to rebook.. Very strange that this happened, more strange that nobody is interested in solving this issue.
April 23, 2017
Unprompted review
Always good experience and had never …
Always good experience and had never any issues while travelling in Europe as the US.
April 21, 2017
Unprompted review
so diet moment handah
April 8, 2017
Unprompted review
Always reliable and easy booking!
April 6, 2017
Unprompted review
Prima service!
March 31, 2017
Unprompted review
Auto Europe? Always easy and very reliable!
When travelling and needing a car; go to Auto Europa for a good choice, variety and clear terms & conditions! Efficient website to quickly handle your reservation. Good work!
March 24, 2017
Unprompted review
no communication, no delivery
called two times. first time change my booking from morning to the evening. still no confirmation. second time directly tell me you should go to supplier, not via them, then cancelled my booking.
What's the idea if i should always go to Supplier? why should I use autoeurope as the agent if they can't delivery the car?
March 11, 2017
Unprompted review
Reply from Auto Europe Nederland
Dear Mr./Mrs. Jiao,
Thank you for your feedback.
When a client wants to change a booking within 48 hrs before picking up the car, we recommend our clients to directly contact the supplier because it is time sensitive. In addition to that the car you requested had to be confirmed by the local supplier. Auto Europe is a car broker, and we do not have our own cars.
Kind regards,
Jolanda
Auto Europe
Great Service
Great service! When my flight was canceled they called me to make sure there was a car waiting for me when I arrived after booking another flight. I didn't need to pay extra and I got a bigger car than I orderd.
Very easy to book.
March 3, 2017
Unprompted review
always good
always good, for so many years I have been using autoeurope and I have always been satisfied.
February 18, 2017
Unprompted review
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