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Rated 1 out of 5 stars

Ordered a part for my mini 31st March, simply a JCW replacement badge for the boot. The website started that delivery would be with in 3-5 days. On day 5 I still hadn’t received anything, so I go... See more

Rated 4 out of 5 stars

Excellent customer service from start to finish, but the prices are extremely high. I would have made a few purchases if it wasn't so expensive. I understand its original parts, but if we are not goin... See more

Rated 1 out of 5 stars

This useless company started to spam me after I bought tyres on blackcircles. Never bought anything from them. They don’t have an unsubscribe link in their email and responding “unsubscribe” does not... See more

Rated 5 out of 5 stars

Great service & customer care. I tried everywhere to get a new wheel for my lovely old Volvo. Autofixa to the rescue!☺ My new wheel arrived sooner than expected after a short delay. I was kept updated... See more

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

80 reviews

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Rated 1 out of 5 stars

Inaccurate Info On Website

Ordered a part for my mini 31st March, simply a JCW replacement badge for the boot.
The website started that delivery would be with in 3-5 days.
On day 5 I still hadn’t received anything, so I got in touch on the 7th April.
The reply that I received was that they needed my VIN number, and then it would be sent.
It took ME, to get in touch days later, to be told this information! So probably 10-15 days until order is received, your website needs a to be accurate to reflect this!
The rep ‘Arsen’ was very condescending and rude.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

This useless company started to spam me…

This useless company started to spam me after I bought tyres on blackcircles. Never bought anything from them. They don’t have an unsubscribe link in their email and responding “unsubscribe” does not work. STOP SPAMING people with your useless emails!!!!!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service and parts are what I expected.
Special mention to Tanya for her help throughout the ordering and shipment process as she ensured everything is in place for the shipment to arrive successfully.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Everything was very clear and easy to…

Everything was very clear and easy to use on their website. I purchased a scuttle pad for my Renault Scenic. Thought about buying second had elsewhere, but I wanted to pay for a new part, and went through Autofixa. The part arrived fairly quickly (3 days) and it has been fitted by my local garage without any issues.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Great service with a high level of customer support

I had been struggling with a rear fuse box cover on my Discovery Sport and the local authorised dealer was being awkward as I wanted to fit it myself(1 minute job) and the diagrams were difficult to identify whether it was the correct part and if it turned out to be wrong they would not give a refund
Autofixa went out of their way to identify the correct part and offered a full refund if it did not fit.
They kept me fully informed and the part was received very promptly.

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I don't normally write reviews but Stan deserves a mention. Very friendly, quick to respond to chat/email and helped me find the right part. I wouldn't hesitate to shop at Autofixa again.

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service. Recommend

If not for Stan on the chat who helped me find the parts, then Tanya on the email who confirmed stock, I wouldn't have placed my order. Well done guys, I know where to go to if I ever need parts. Credit to the business

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Simple process

Unfamiliar with ordering car parts, I found the Autofixa process really easy and straightforward to use - great service, thank you!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Ten minute job

I spent all morning on a score of sites looking for a replacement door trim for my Berlingo and finally came across Autofixa. I used the live chat and had it all sorted and paid for in ten minutes. Great service.

January 28, 2022
Unprompted review

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