Hughes Autoformers Reviews 48

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hughes Autoformers provided immediate assistance with my watchdog issue. I have a Keystone Sprinter 40ft 5th wheel and I purchased my 50 amp watchdog at the same time with my rig about 5 years ago.... See more

Rated 5 out of 5 stars

Love my Hughes Autoformer. Bought it because we camp all over the country and some parks just don’t care about spending money to upgrade their electrical distribution system. One parks system even wel... See more

Rated 1 out of 5 stars

The Power Watchdog is much longer than my previous surge protector. It's so long that it lays on the ground when plugged in. I called Hughes for suggestions on preventing rainwater from causing an ele... See more

Rated 5 out of 5 stars

I have the Hughes transformer/protection on a 45’ class A Motorhome and I am fully aware of the ability to “boost” the voltage 2-4 volts when an RV park or campground is experiencing huge deman... See more

Company details

  1. Battery Store
  2. Electronics Store

Written by the company

Hughes Autoformers - Industry leader in advanced smart surge protection, autoformer voltage boosting solutions and RV products. Since 1995, the company is the original patented US manufacturer for the famous Hughes Autoformers power booster for your RV. New in 2019, we have released another patented game changing product - the world's first Smart RV Surge Protectors. These advanced units will alert the user wirelessly in real time if there are any issues or faults detected. Find out more here - www.hughesautoformers.com


Contact info

3.9

Great

TrustScore 4 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased an autoformer…

I purchased an autoformer transformer/voltage booster after having low incoming voltage on my 45’ Holiday Rambler Navigator. Before installing the autuformer the Navigator would shut the power off because the voltage at the park was too low. Problem solved and now I would not want to be without the security of knowing that the Incoming power Is correct. Great investment for peace of mind.

October 16, 2020
Unprompted review
Rated 5 out of 5 stars

Purchased a Hughes Autoformer 4800…

Purchased a Hughes Autoformer 4800 Joules 50A. Was leaving on a trip to MO and item was being shipped to my home in FL. I called Brett to have the unit redirected to MO for me (if possible) and he reached out to have UPS change routing to me. NO problem and NO charge to me! Thank you, Brett!
I arrived in MO and had my new Autoformer to protect my RV! Easy to connect and with the digital readout plugged into my RV, I am able to actively monitor the current being supplied to our RV!

October 4, 2020
Unprompted review
Rated 2 out of 5 stars

Intermittent False Errors and Poor Product QA/QC

It worked well for the first day then it started giving error codes E7 or E1. I thought I had an electrical problem at first, but then realized that a slight movement of the surge protector fixed it. I’ve done it several times so I’m certain there is a defect inside the surge protector. It also doesn’t wait the 90 seconds like it is supposed to. Just lightly tap or move the protector and the error immediately goes away.

June 13, 2020
Unprompted review
Hughes Autoformers logo

Reply from Hughes Autoformers

Drew, if you have a warranty issue, please contact us. The units are warranted for 3 years upon purchase. If the 'issues' change with movement, try this again with only the unit plugged in (no shore cable, no adapters, etc) if you are still getting these issues/errors, give us a call it may be a warranty issue we can take care of for you!

Rated 5 out of 5 stars

Hughes Autoformers PWD50+EPO

I've had the PWD50+EPO for a few months now and have had the occasion to use it both short term and long term. The long term use was this past week in Lancaster, PA. I have the unit mounted in my electric bay after my older model Autoformer per Hughes's instruction. The unit functioned as I expected as did the app which proves real-time information.

I do want to relay my experience with one of my short-term trips. We camp at least once a month at our local county park. The park is in the midst of upgrading the electric infrastructure which has been in place since the 70's. Hours before our last trip to the county park sever thunderstorms rolled through the area knocking out power in the area and damaging one of the park's circuit breakers. I believe that's the correct name for the large green box. The local power company arrived after we did to replace the circuit breaker. The power in our half of the park had been stable but they advised that all power would be cut off for about 20 minutes while they made the final connections. No problem. When power returned about 25 minutes later things appeared normal for a while then our power went out. Only our power. Before I could check outside it came back on. After a minute or two it went out again. I checked the PWD and it was showing error code E4: Line Two Over-current. The PWD had determined that our amp rating had been exceeded and killed the power. This was an error I'd never experienced before. Whatever work the power company was doing had caused the park's circuit to not trip sending potentially damaging amps to my motorhome. Without the PWD50+EPO detecting the issue and shutting off the flow I never would have known. After a few minutes things stabilized and the PWD50 restarted and showed no further issues. While this issue probably wouldn't have caused any real damage to my motorhome given its short duration all it takes is one little blip to and the next thing you know you have to replace the microwave, the AC units and maybe even the residential fridge if you have one. The PWD50+EPO provides us peace of mind knowing that our electrical system is protected.

July 7, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look