X Autohaux Reviews 

21
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Even though the whole situation was out of customer service agent Eddie’s control,each time interacting with him , he gave information I wasn’t able to access. Finally he provided me with a different... See more

Rated 5 out of 5 stars

My experience started out well; Excellent pricing. But then the delivery went south. This is one can fully blame on the carrier. They showed up with an empty torn package, assured me it would be deliv... See more

Rated 5 out of 5 stars

I contacted Autohaux because my bonnet strut arrived from Amazon without any fitting instructions. Eddie was most helpful and after a few back and forth emails, he was able to determine which mod... See more

Rated 5 out of 5 stars

Got a part from them and it wasn’t the right fit for my model and they fully refunded me and didn’t even ask for me to return it. Good experience! Just be aware that even with putting your VIN or mode... See more

Company details

  1. Auto Parts Store

Written by the company

Autohaux is your trusted online destination for precision-engineered automotive parts and accessories. Designed for effortless installation and everyday reliability, our products are backed by dedicated fitment support and a 365-day warranty to keep your repairs hassle-free. Explore our catalog today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21 reviews

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4.6

All reviews

(21)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support

Even though the whole situation was out of customer service agent Eddie’s control,each time interacting with him , he gave information I wasn’t able to access. Finally he provided me with a different tracking number that worked in tracking with Canada Post’s site. The whole issue falls with Canada Post. Thank you

November 10, 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to give 5 star review to this…

I’d like to give 5 star review to this company
The part I order was incorrect, so I contacted them and they were apologetic and help me as best they could a great big thank you for your help. Would recommend. Autohaux for your spare parts. Craig

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered the wrong part in error

Ordered the wrong part in error. When I notified Autohaux they issued a refund and did not require me to ship the part back to them.
WHO DOES THAT!
Great company.
Jim

November 4, 2026
Unprompted review
Rated 5 out of 5 stars

My experience started out well

My experience started out well; Excellent pricing. But then the delivery went south. This is one can fully blame on the carrier. They showed up with an empty torn package, assured me it would be delivered the next day, and it wasn't. Once I contacted Autohaux, they immediately helped, staying in contact until the problem was resolved, in the end shipping overnight. Ended well.

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service!!

Good customer service!!! I needed to return the product. Autohaus responded quickly by returning a full refund no hassles. I am very grateful!!!

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service. I contacted Autohaux because my bonnet…

I contacted Autohaux because my bonnet strut arrived from Amazon without any fitting instructions.
Eddie was most helpful and after a few back and forth emails, he was able to determine which model struts i had and sent me an installation video via U tube.
This was perfect and i was able to fit them within minutes.
Thank you very much.

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good refund experience

Got a part from them and it wasn’t the right fit for my model and they fully refunded me and didn’t even ask for me to return it. Good experience! Just be aware that even with putting your VIN or model numbers into their website, even if it says it fits it may not in some unique scenarios. But they have a good refund policy as a protection over it so they are worth five stars in my book!

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

I bought a part for my car

I bought a part for my car, it ended up not fitting although I ensured the product number matched the OEM part number. After following up on a return/exchange, they offered a full refund without me having to go through the hassle of returning the part. Definitely will work with then again.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Customer service was exemplary in helping me with my order. I would highly recommend X-Autohaux for after-market parts which are significantly lower in cost than branded parts. Thank you, John

September 27, 2026
Unprompted review
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