Autokorrect Reviews 368

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of work performed, often noting that their items look brand new. The staff are frequently described as polite, professional, and efficient, with many appreciating their helpfulness and expertise. People also find the pricing to be fair and reasonable. However, some customers were dissatisfied with the final product, mentioning that repairs did not meet their expectations for a "new" finish, with issues like overspray or remaining imperfections. A few also reported poor repair quality, with damage still visible or the job being rushed.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praised the professionalism and efficiency of... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are extremely happy with the workmanship,... See more

Price

Clients share positive opinions on price, often finding it fair and reasonable for the quality of work. Many... See more

Product

Reviewers mention ambiguous feedback about the product. Many customers are pleased, stating their cars and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sam has just been round and made my day! he has removed the scratch entirely and given me some great tips moving forward regarding chips and other impact scuffs. Cannot recommend enough. Great service... See more

Company replied

Rated 5 out of 5 stars

The technician Ryan was very pleasant and contacted me prior to the appointment. He arrived 20 minutes early and consulted me about the job before he began. He was very honest about the finish, as the... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend this guy enough. All 4 of my alloy’s were completely battered after 10 years of curb stomping! Left them looking brand new and was an absolute gent throughout. More than fair price fo... See more

Company replied

Rated 5 out of 5 stars

Despite the awful weather, Phil managed to do an excellent job, even returning to finish polishing once the rain had stopped. Autokorrect is now in my contact list and I will be using them for all... See more

Company replied


Company details

  1. Car Wash

Written by the company

AutoKorrect – fully mobile services for vehicle alloy & diamond cut wheel refurbishing, SMART paint repair, valeting & detailing Our professional team provide repairs for scratches, scuffs, kerbing or even full colour change of your car’s wheels. Minor scratches, keying, chips and scuffs to your paintwork can be repaired at a fraction of the cost of a body shop. We also offers an exceptional valeting & detailing service, from basic washing to showroom detailing & ceramic protection coatings saving at least £100 on dealership prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

368 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic job

Great work done on my car. Communication with me was quick and easy and the price very reasonable in comparison to other companies. I would definitely recommend Autokorrect and use them again if needed.

November 21, 2024
Unprompted review
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Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Autokorrect service rating 100%

The professionalism of the staff & knowledge of their craft was very good. Excellent job performed by Kieran.
The scratches on my car now non existent and restoring the smooth finish to the paintwork.
Would recommend this company to anyone. More than happy with the finished results.

November 19, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your five stars and really kind words about our company and Kieran.

Rated 5 out of 5 stars

Top class reliable service

Top class reliable service. Super nice guy ( Sam) and excellent job. Parking damage totally sorted

November 18, 2024
Unprompted review
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Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Iain

Excellent the repair man turned up on time very efficient and friendly.
Did a great job on my alloy back wheel.

November 18, 2024
Unprompted review
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Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Alloy wheels refurbished

I recently had my alloy wheels refurbished by Autokorrect, the results exceeded my expectations. From the start, their customer service was outstanding—professional, friendly, and responsive. The team took the time to explain the process and offered expert advice on finishes.

The quality of their work is phenomenal; my wheels look brand new, with every detail meticulously restored. They even managed to remove some deep scuffs I thought were beyond repair. The turnaround time was quick, and their pricing was very competitive for the level of craftsmanship they provide.

If you’re looking to bring your alloy wheels back to life, I can’t recommend Autokorrect highly enough!

November 15, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and really kind words

Rated 5 out of 5 stars

Excellent service

Really good service highly recommend. Jas came to my house to repair 2 alloys it was a service I’d never had before so was worried about the outcome. I couldn’t tell there had been any damage at all. Has spoke me through the after care and gave some advice on other parts we asked about. I have booked for a monthly valet with the same company. Communication was brilliant.

November 12, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 1 out of 5 stars

A post-lease inspection thought their work was poor ..

I had my diamond cut wheels repaired prior to my lease car going back. Cost £370. Whilst it looked ok to me, I am not an expert. When the car was inspected 3 days later on lease return they said the job was no good and charged me for each wheel. Based on my experience I would say think carefully about using this company if the work is going to be inspected by someone who knows what they are looking for.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

wheels and bodywork

“Had my wheels and bodywork done here, and they did an amazing job! Highly recommend!

October 11, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Amazing work

Had my wheels and body work repaired with Autokorrect. I am so pleased with the result and had a great experience with the customer service!

November 6, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Perfect!

Always a great service from these guys, my wheels look brand new after curbing them multiple times!

November 5, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and really kind words

Rated 5 out of 5 stars

Polite and precise service

Polite and precise service. Came on time and finished in time with better than expected results. The friendliness and accommodations were impeccable. Thank you guys 🙏

November 4, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Fantastic service

Quick, easy and an amazing job.
Great service.

October 30, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Great service

Arrived on time kept me informed as to when they would arrive very professional and friendly staff did a great job worth every penny

October 22, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 5 out of 5 stars

Alloy refurb

Jo was amazing great work and efficient. Highly recommended

October 21, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Thank you for your 5 star review and kind words

Rated 1 out of 5 stars

Cowboys

Just had the full windscreen replaced after this company came out twice to clear the windshield of debris from a paintwork job on a rear panel (the car was left covered). Apparently despite visiting twice specifically to the windshield, there's no chance they could have done this damage to a brand new car. Now pursuing further through the ombudsman & trading standards as they hung up on us and sent a blunt email. (Picture of how bad this was can be seen on Google review)

October 1, 2024
Unprompted review
Autokorrect logo

Reply from Autokorrect

Dear Ben,
We have already replied to your post on 3 separate reviews you did on Google and now you decide to move to Trust Pilot - with that said

PLEASE NOTE WE HAVE NOW REPORTED THIS REVIEW TO TRUST PILOT CONNECTING TO GOOGLE, as this is a violation and and misuse of the review system on both platforms now - your attempt to damage our name is unacceptable

Original reply -
Further to our recent communications and your telephone conversation with Bertie earlier this week.

Although we appreciate that your car windscreen is showing signs of damage, and that this is frustrating and upsetting for you, understandably, having reviewed all your photos, videos and our conversations, and having discussed this situation with our technicians, and in particular the Valeter that came to you on Tuesday 1st October to clean what was purely a fluid type substance and NOT scratches, which was cleaned using only purpose made glass cleaner and soft cloths, I’m afraid we cannot determine how the scratches on your windscreen were caused and do not believe they were caused by us and were not present on the 1st October when we came to you.

You have on a number of occasions mentioned to us that the scratches were not present before the 1st October and as mentioned, we have only used purpose made glass cleaner & cloths to clean the smears. We fully inspected our van, and taken steps to ensure that on the 1st October no other equipment that could have potentially scratched the glass was used and we cannot see any way possible that the scratches in your glass were caused by anything our company has done.
Furthermore, you have mentioned that the scratches were not present since our original body repair of the car which took place on 20th August and almost two months have passed since this time which surely would be ample time for the scratches to have been visible prior to 1st October.

Our repair to your car was on the rear door, which is a considerable distance from the windscreen, In addition, we would like to draw your attention to the nature and shape of the scratches on your windscreen. The scratches are circular in shape, and not in keeping with the shape and diameter that a window wiper would make, so if the scratches were caused by grit or dirt from the wipers the shape and size would be much different.

With all this being said, we cannot see how it is at all possible that the damage on your glass was caused by us, and we are very sorry you have this problem and if there was any doubt in our mind whatsoever, we would be more than willing to rectify the issue. We know you feel strongly that the damage was caused by us but there is no evidence that points to this, and we cannot draw conclusions that in the absence of actual evidence, it must have been us that caused the damage.

Our company has been providing services for almost 20 years and we take customer service and our responsibility very seriously, and if on a rare occasion we have a job go wrong or a problem arises, we have always acted with the utmost integrity.

Although we appreciate there are scratches on your glass and this is very upsetting for you, and wish you did not have this upset, we cannot see how we can assist you further in this situation.

Thank you

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