AutoLeap has been a game-changer for my shop. The platform is easy to use, keeps everything organized, and saves me time on scheduling, estimates, and customer communication. The automation featu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
AutoLeap really went above and beyond when trying to help us transition from QBO to their services. The implementation team bent over backwards trying to make sure everything was smooth between the tw... See more
Company replied
The program is relatively easy to process and understand how to use it. The people are great and on the spot with help when needed, Our trainer Emile is fantastic! and always upbeat and ready to help... See more
Company replied
Katie is knowledgeable, relatable, funny and deeply professional. She clearly cares about doing a good job and did far more than required to ensure my team felt supported. Having her as our onboard... See more
Company replied
Company details
Written by the company
AutoLeap is an award-winning, cloud-based shop management software. It has proven to be a game-changer for thousands of auto repair and tire shops across the USA and Canada. AutoLeap enables new and expanding shops to modernize daily operations and boost profitability with powerful shop management features, multi-location functionality, an easy-to-use interface, and responsive support. Within a year of using AutoLeap, businesses have reported increased revenue, higher profit margins, decreased no-shows, higher estimate approval rates, fewer admin hassles, and more time freed up to spend with family and friends. What’s making this possible? The magic is in AutoLeap’s comprehensive suite of features. This includes: Estimates: Build estimates quickly, accurately and easily with AutoLeap’s built-in parts libraries and labor guides. Send estimates directly to customer phones via SMS and email for approval. Technician App: Want to boost technician productivity? With AutoLeap's Tech App, you can assign jobs, run inspections, track time logged against a service, and much more! QuickBooks: Eliminate double entry and human error with AutoLeap’s QuickBooks Online integration. Automate data sync, capture invoices and payment data and track your cash flow. DVI Build trust and drive sales by leveraging the convincing power of photos, videos, audio recordings, and text notes with AutoLeap's Digital Vehicle Inspections (DVI). Scheduling: Streamline your shop's calendar for the coming days, weeks, and months with AutoLeap. Categorize every job and include detailed notes to give your team the context they need to get started. Invoices: Instantly convert estimates to invoices with a single click, send digital invoices to customers via text and email, and track payment status in real time with AutoLeap. Payments: Simplify your payment process, empower customers with digital and in-store card payment options, and protect your repair business with secure online payments. Reports: Know your exact sales and technician profitability, and make better business decisions with AutoLeap's business performance reports. Google Reviews: Boost shop visibility online and attract new customers with AutoLeap's Google Reviews integration. Easily send digital review requests to collect feedback and generate five-star feedback. Marketing: Attract new customers and boost repeat business with AutoLeap's marketing module. Automate powerful SMS and email campaigns to market shop services. Work Board: Simplify workflow management with AutoLeap's intuitive workboard. Track everything in one window from repair orders, job status, assigned technician, payment status, and more! Live Chat: Tired of playing phone tag? AutoLeap offers two-way text and emails to connect with customers for status updates, estimate approvals, follow-ups, and more. Appointments & Reminders: Reduce no-shows, boost shop efficiency, and upsell shop services with AutoLeap's automated appointment and estimate approval reminders. Integrations: AutoLeap is proud to partner with leading software solutions in the automotive industry. These include: QuickBooks Nexpart PartsTech RepairLink TireHub MOTOR CARFAX Google Reviews Global Payments WorldPac Speed Dial Google Book Online Mitchell1 ProDemand Every AutoLeap subscription comes with a dedicated account manager, fully assisted onboardings, custom training, and live chat support. Get a personalized demo to learn more about what AutoLeap can do for your business!
Contact info
3405 Piedmont Rd NE, Suite 220, 30305, Atlanta, United States
- (855) 560-0088
- sales@autoleap.com
- autoleap.com
4.8
Excellent
224 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AutoLeap has helped us in many ways
AutoLeap has helped us in many ways, the most important being the significant time it saves our team. The templates are especially valuable, allowing us to avoid manually rewriting the same jobs over and over. Our only real drawback is that it currently integrates only with QuickBooks Online.
December 1, 2025
Unprompted review
Reply from AutoLeap
Thank you for sharing your feedback! We’re glad AutoLeap is saving your team time and that templates have been especially valuable. We appreciate the note on integrations as well—feedback like this helps guide our roadmap.
Best Regards,
Team AutoLeap
Great experience
Great experience, user friendly software and support is always prompt. makes daily operations easy
November 28, 2025
Unprompted review
Reply from AutoLeap
Thank you for the review! We’re happy to hear that you’re having a great experience and that AutoLeap’s user-friendly software and prompt support are helping make daily operations easier.
Best Regards,
Team AutoLeap
BEST SYSTEM EVER!
Their system has helped streamline daily operations, improve our organization and made it easier to manage everything from customer information.
November 26, 2025
Reply from AutoLeap
Thank you for the amazing feedback! We’re thrilled to hear that AutoLeap has helped streamline your daily operations, improve organization, and make managing customer information easier. Your support truly means a lot to us.
Best Regards,
Team AutoLeap
AutoLeap is the best platform I am…
AutoLeap is the best platform I am using for technical support and I love using it.
November 17, 2025
Unprompted review
Reply from AutoLeap
Thank you for your feedback! We’re so glad to hear that AutoLeap is the best platform you’ve used for technical support and that you enjoy using it. We truly appreciate your support.
Best Regards,
Team AutoLeap
Beginner User Friendly
All of AutoLeap has been so helpful and easy to work with while I learn to navigate this program. Ehren has always went above and behind to ensure we are informed.
November 21, 2025
Unprompted review
Reply from AutoLeap
Thank you for the review! We’re glad to hear that AutoLeap has been easy to learn and helpful as you get started. We’ll be sure to pass along your kind words to Ehren, our team is always happy to go above and beyond to support you.
Best Regards,
Team AutoLeap
Great at accommodating meetings
Great at accommodating meetings. Lots of support.
November 19, 2025
Unprompted review
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear that our team has been accommodating with meetings and that you’ve felt well supported throughout your experience.
Best Regards,
Team AutoLeap
Response Time
The response time for question and problems is great!
November 18, 2025
Unprompted review
Reply from AutoLeap
Thank you for the review! We’re glad to hear that our response time has been great and that your questions and issues are handled promptly. Providing timely support is very important to us.
Best Regards,
Team AutoLeap
Good software
AutoLeap has been a game-changer for my shop. The platform is easy to use, keeps everything organized, and saves me time on scheduling, estimates, and customer communication. The automation features and workflow tracking help my business run smoother and more efficiently. Their support team is also responsive and genuinely cares about helping you get the most out of the software.
If you’re running an automotive shop and want something that truly helps streamline your operations, AutoLeap is worth every penny.
— Quin’s Home Garage
September 3, 2025
Unprompted review
Reply from AutoLeap
Thank you for the review! We’re thrilled to hear that AutoLeap has been a game-changer for your shop—saving time, keeping things organized, and helping your operations run more smoothly. We’re also glad our support team has been there for you.
Best Regards,
Team AutoLeap
Go with Autoleap
AutoLeap has completely transformed how we run our shop. It’s clean, organized, easy to use, and saves us hours every week. Highly recommend to any shop looking to level up their operations.
November 3, 2025
Unprompted review
Reply from AutoLeap
Thank you for the recommendation! We’re excited to hear how AutoLeap has transformed your shop by making operations cleaner, more organized, and easier to manage—while saving you hours each week. We truly appreciate the trust and support.
Best Regards,
Team AutoLeap
Very easy and simple interface
Very easy and simple interface. Especially linking parts to work orders helps technicians be more efficient.
November 6, 2025
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear you’re enjoying the easy, simple interface and that linking parts to work orders is helping your technicians work more efficiently.
Best Regards,
Team AutoLeap
Best system for auto shops to use!
The team was great with scheduling and punctuality.
Fun atmosphere
Émilie, was especially awesome to have help through the whole process great communication
Definitely plan ahead to get the system set up instead of waiting until the day you need it as the lead time was a week or so
Otherwise great team!
November 4, 2025
Reply from AutoLeap
Thank you for the great review! We’re so happy to hear that you had a positive experience with our team and that the scheduling, support, and overall atmosphere made the process enjoyable. We’ll be sure to pass along your kind words to Émilie—she’ll be thrilled to hear them. We also appreciate the helpful tip about planning ahead, and we’re glad the overall experience was a great one.
Best Regards,
Team AutoLeap
Wonderful onboarding experiencel
The rapport with Julia was wonderful. She was accomodating and pleasant at all times. But, more importantly, she was forthcoming with tips, how to's and explaining in detail even what seemed inconsequential.
November 13, 2025
Reply from AutoLeap
Thank you for sharing your experience! We’re delighted to hear that your onboarding with Julia was wonderful and that she was accommodating, pleasant, and thorough throughout the process. Taking the time to explain details, share tips, and ensure clarity is something we truly value, and we’re glad it made a positive impact for you.
Best Regards,
Team AutoLeap
i would say that autoleap does a great…
i would say that autoleap does a great job of bringing the modern times to the automotive repair world with great simple to use features with helpful diagrams
November 12, 2025
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear that AutoLeap is helping bring modern tools to the automotive repair world with simple, easy-to-use features and helpful diagrams. We truly appreciate you taking the time to share your experience.
Best Regards,
Team AutoLeap
The best programs for shop management
The switch over from our previous company to this one was smooth and easy and a great friendly team
November 12, 2025
Reply from AutoLeap
Thank you for the review! We’re glad to hear that the transition from your previous system was smooth and easy, and that our friendly team helped make the experience a positive one. Supporting shops through a seamless switch is something we take pride in.
Best Regards,
Team AutoLeap
Us at Triple J highly Recommend
the entire team was great to work with everything is streamlined and easy to get to in one place its a modern feel web based instead of a old app based that feels like its stuck in the early 2000's Dragging your Computer down
November 12, 2025
Reply from AutoLeap
Thank you for the recommendation! We’re thrilled to you had a great experience and that AutoLeap’s streamlined, modern, web-based platform has made everything easier to access and manage in one place. We’re glad it’s been a refreshing upgrade and truly appreciate your support.
Best Regards,
Team AutoLeap
respectful, fun and experts in their field
Every auto leap team member we interacted with from auto leap was extremely professional and and knowledgeable with the systems they were setting up for us and they we all patient and friendly
only down side to this system is it took like a week or so to get the system functioning and ready for my team to use other then that everything went very smoothly
November 4, 2025
Reply from AutoLeap
Thank you for the thoughtful review! We’re happy to hear that our team was professional, knowledgeable, patient, and enjoyable to work with throughout the process. We also appreciate your feedback regarding the setup timeline—planning ahead helps ensure everything is ready for a smooth launch, and we’re glad the overall experience went smoothly.
Best Regards,
Team AutoLeap
Company is doing amazing on all fronts…
Company is doing amazing on all fronts from going through the system, being easy to navigate, overall amazing experience and glad we switched
November 6, 2025
Reply from AutoLeap
Thank you for the great feedback! We’re thrilled to hear that you’re having an amazing experience with AutoLeap and that the platform has been easy to navigate. We’re glad the switch has been worthwhile and truly appreciate your support.
Best Regards,
Team AutoLeap
Everything is straight forward and easy…
Everything is straight forward and easy to find in, everything we need is in one platform
November 6, 2025
Unprompted review
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear that everything is straightforward, easy to find, and that having everything you need in one platform has been valuable for your team.
Best Regards,
Team AutoLeap
Reply from AutoLeap
Thank you for the review! We’re glad to hear you had a great first experience with AutoLeap and appreciate you taking the time to share.
Best Regards,
Team AutoLeap
a great management software
The implementation team were so helpful, set up was easy, its all in one and that made it so easy to use.
October 27, 2025
Unprompted review
Reply from AutoLeap
Thank you for your feedback! We’re glad to hear that our implementation team was helpful, the setup was easy, and that having everything in one platform has made AutoLeap simple to use.
Best Regards,
Team AutoLeap
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.