ALGO Reviews 

1,934
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that selling their vehicles is quick, simple, and entirely straightforward from start to finish. People truly appreciate the helpful and professional staff who make transactions exceptionally smooth and handle all necessary paperwork efficiently. Consumers also note that the payout offers are fair and significantly better compared to alternative online buyers. However, some people mentioned unexpected price drops or facing sudden issues with vehicle pickup requirements right before completing the final sale. Reviewers occasionally noted that initial online estimates did not match the final offers received during the transaction process.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire transaction is easy, simple, and very... See more

Price

People report positive experiences with price, often noting that offers beat competitors significantly.... See more

Staff

Consumers find staff to be exceptionally helpful, courteous, and informative throughout the entire process.... See more

User experience

Customers had positive experiences with user experience, describing the process as quick, easy, and seamless... See more

Payment

Reviewers mention positive feedback about payment, highlighting that transactions are smooth and payouts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything from the initial inquiry of selling my car to the pick up (only 10 minutes ago) was absolutely easy and positive. Every person I encountered had me at ease. The first rep to the driver of t... See more

Rated 5 out of 5 stars

Although initially skeptical.. Algo did everything as promised. It was a smooth transaction, they paid what they promised and the entire experience was first class. I was nervous about sending in my... See more

Rated 5 out of 5 stars

5 star experience from start to finish. I sold my car in just a few minutes for a very fair price. Everyone I interacted with was professional and easy to work with. Car pickup was seamless. If you... See more

Rated 5 out of 5 stars

I contacted 3 other third party buyers and ALGO gave me the best price and paid me on the spot when they picked up my vehicle. Didn't have to wait for a check to come in the mail like the others told... See more


Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

AutoLendersGo is changing the way you sell your vehicle. We're the only car purchasing company that comes to you! Trained and certified AutoLendersGo buyers are everywhere. You can relax while we take care of everything. Our process is fast, easy — and free. Even if you're currently making payments on your vehicle or need help terminating your lease, AutoLendersGo will still buy your vehicle and handle all the paperwork. We can give you more money than anyone else because AutoLendersGo is run by Auto Lenders, one of the largest pre-owned dealership groups on the east coast. Since 1990, we've purchased thousands of cars from happy customers. We'll do everything we can to make you a happy customer, too.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(1,934)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selling my car couldn’t be easier

Selling my car couldn’t be easier. The professionalism of the customer service could not have been better. I was extremely impressed with the entire process from start to finish. I would highly recommend this company to anyone that wants to sell their car.

July 31, 2023
Unprompted review
Rated 1 out of 5 stars

I am only giving this review one star…

I am only giving this review one star because it is required. I have been back and forth with this company for weeks and given incorrect information every time I called. Wrong paperwork. Told them my husband was deceased, no one “communicated” the information to the department. Had to resign paperwork. Sent the title and was told not to sign it because that was what the power of attorney was for…. They sent the title back because I was given the wrong information. I was told I didn’t need to have the title changed to my name since I was the surviving spouse, on the day pick up came the check was still in my husbands name not mine so I refused it. I was told they had to do so because of the title (which I would have had transferred into my name if I would have been given correct information on day one). After speaking with someone I then agreed to accept the check to the estate, that was a Friday and they said someone would contact me to get the car. I called Tuesday to find out why no one called, got the same song and dance. Called back today, Wednesday, was told my check was still sitting in the office and that was why no one was calling me back to schedule the pick up. I asked for my title back, I hope no one has to go through what I did after losing their spouse and having a company put them through such hassle when they are already going through too much.

July 25, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible auto buying experience

Terrible auto buying experience. Gives you the corporate runaround to chase paperwork that you really don’t need. Very difficult to handle. There are much easier companies. I ended up using Carvana, which was much more pleasant to deal with.

July 22, 2023
Unprompted review
Rated 1 out of 5 stars

Bait and Switch Tactics?

After entering all the data about our vehicle, the site generated an offer of 7700. Then it went to an option to chat if I wanted to talk about other added features that may affect price. I told the guy the additions that were added: a tow package, bed liner, and a lockable topper. He put me on hold to discuss the add-ons with his pricing team. He came back with a $4000 offer. How did it get reduced by almost half just from telling them of the additional vehicle features? He said they don't add value. Well they certainly cost to add them! And they certainly don't devalue a vehicle by half! I made it clear I felt they were unethical with this tactic. It seems like a bait and switch! I told them I wanted no further texts, emails or phone calls from them and within minutes I got another text. So I reported them as spam and will definitely report them further if I ever hear from them again. I don't know how they got their 4star rating. I also found out from other research our vehicle sells for between 10k up to 13k with the mileage it has and the good condition it's in.

July 18, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS…

They tried to get me to mail them my Title before paying me. What idiot would do that? And they don't offer more than anyone else. CAR MAX offered me more than these scammers, and without the problems. Took my truck to car max and left with a check in a little over an hour.

July 12, 2023
Unprompted review
Rated 1 out of 5 stars

The price given online was $4900 and…

$4900 given online and when spoke to a rep it decreased dramatically to $3600. wasn’t surprised after reading the reviews about them. Beware of their Shady and dishonest business practices.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

The must clear and transparent process…

The must clear and transparent process ever. No last minute surprises etc. highly recommend this way to sell your car. Everything done in less than 5 days. Also great staff customer service as well as the pick up driver.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Best price for my car 10/10

Entire experience was incredibly easy and pain free. I never had to go for an appraisal or deal with a car dealership. I never even had to leave my house. I was easily given the best price for my car. Would definitely do business again and highly recommend.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great positive experience selling our car.

We sold our 2019 buick cascada this week with ALGO. After being somewhat leary of signing power of attorney before getting our check I must say this was a flawless experience. Our car was picked up, check in hand and the funds were available the next day. We got top $ for our car based on 4 estimates by other companies. If you are considering selling your car outright,we highly recommend this company. We are in our late 60's and they were patient throughout the process.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Algo was so easy to deal with

Algo was so easy to deal with. We had a leased vehicle that I had co signed with my grandson. He no longer uses the vehicle due to unforeseen circumstances, so we felt it was time to get rid of it. It was a 2019 Rav 4 in good condition.
Algo made it so easy to sell the Rav 4 to them and we got a very good price. Higher then the dealership offered us, higher then Carvana and Carmax.
Everyone we dealt with was courtesy, professional and helpful. Too good to be true BUT it is!!!!

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give them 0 I would

If I could give them 0 I would. Horrible company doing shady business. Now I’m afraid they have all my information. Was offered one price than after signing the paper work was then called with a $2000 dollar decrease in their offer. I wasn’t surprised after reading the reviews about them. Shady practices used. DONT WASTE YOUR TIME!!!

June 1, 2023
Unprompted review

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