Autopro Logistics Inc Reviews 

44
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

David was great! He righted a wrong. I had been working with another company. I placed a deposit with a delivery date. When I called for a status of time, they advised the driver cancelled and it... See more

Rated 5 out of 5 stars

Excellent service from Autopro Logistics. Great experience with Robert, He kept everything clear throughout the process. A smooth and pleasant experience from start to finish.

Rated 5 out of 5 stars

Autopro Logistics has been very helpful throughout the process. When we had trouble contacting the customer, they stepped in and resolved the issue promptly. We look forward to working with your team... See more

Rated 1 out of 5 stars

A scam company ..texted price 2 times to us, confirmed and took deposit then on pick up day called with 'new price' more than 3x higher. Referred to their documents and would not honor their original... See more

Company replied

Company details

  1. Shipping Company
  2. Transportation Service

Written by the company

We are a trusted auto transport company committed to delivering vehicles safely, on time, and with complete peace of mind. Our team takes pride in providing reliable service, clear communication, and careful handling of every vehicle we transport. From single car deliveries to larger transport needs, we focus on making the process simple, transparent, and stress-free for our customers. Your satisfaction and trust are at the heart of everything we do.


Contact info

3.9

Great

TrustScore 4 out of 5

44 reviews

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3.9

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(44)

44 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use Auto Pro Logistics

Do not use Auto Pro Logistics. They are scammers.

When I first contacted them, they quoted me $165 to transport my car from Dallas to Houston. They told me it was a fixed price with no hidden fees. However, when my pickup date came, the driver called and demanded $390 instead.

I asked them for a discount because this was not the price we agreed on, but they didn’t care. When I called the company, they simply canceled my contract.

I had already paid a $65 upfront deposit. They promised to refund it, but it’s been over a month, and I still haven’t received my money. They also stopped answering my phone calls and messages.

This was a very disappointing experience. I do not recommend this company to anyone. Be careful if you are thinking about using Auto Pro Logistics.

June 22, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

We’re sorry to hear about your experience and understand why you would be frustrated, especially regarding the difference between the initial quote and the carrier’s requested rate.

As an auto transport broker, we coordinate shipments with independent carriers, and carrier rates can change based on availability and current market conditions. We understand, however, that any pricing change should be communicated clearly and handled professionally.

Regarding the $65 deposit and the refund mentioned in your review, we would like to review the specific order and payment records rather than speculate about what happened. We do not want any customer to feel that their concerns are being ignored.

Please contact us with your order number or other shipment details so we can investigate the situation, verify the refund status, and work toward resolving any outstanding issue.

Rated 1 out of 5 stars

Scam Company

Scam Company! Do not use this company. Use a reputable company that has thousands of reviews. This company will try to trap you with a low cost. Do not do it.

July 21, 2026
Unprompted review
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Reply from Autopro Logistics Inc

We’re sorry to hear that you were unhappy with your experience. We take concerns about pricing seriously and want to clarify that our quotes are based on current market conditions, route details, vehicle information, and carrier availability.

As an auto transport broker, we work with independent carriers, and rates may change when carrier availability or market conditions change. We never intend to mislead or “trap” customers with a low quote, and customers are not required to accept a revised rate.

We’d appreciate the opportunity to review your specific order and communication history. Please contact us with your order details so we can investigate your concerns and address the situation properly.

Rated 5 out of 5 stars

Great service

Autopro Logistics has been very helpful throughout the process. When we had trouble contacting the customer, they stepped in and resolved the issue promptly. We look forward to working with your team again in the future. Special thanks to Eric for handling everything so professionally.

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Be aware of this company

Be aware of this company! They lied to us about the price of our car transport the whole time. They told us at first we only had to pay $355, when they told us that it was going to be $1,400 we asked for a refund for our deposit. They refused, so we agreed to the $1,400 plus the $90 for the deposit. Once they picked up our car to be transported, they said we had to pay them $300 more and they threatened us with keeping our car, if we didn't pay them the extra money. All together, this transport was $1,790. They are scammers and they also told us we were going to receive a "gift card" because we showed them we only did end signing a contract for $1,400 and not $1,790 but we never received it. They are liars, don't believe anything they tell you.

June 15, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

We’re sorry to hear about your experience and understand your frustration regarding the pricing and communication surrounding your shipment.

We take allegations of misleading pricing very seriously. As an auto transport broker, we coordinate shipments with independent carriers, and carrier rates can change based on availability and market conditions. However, we understand that any additional charges should be clearly communicated and properly documented.

Regarding the amounts mentioned in your review, we would like to review the order, signed agreement, payment records, and communication history to understand exactly what occurred. We do not want to dismiss your concerns or speculate about the situation without reviewing the details.

Please contact us directly with your order number so our team can investigate the matter and address any unresolved concerns.

Rated 5 out of 5 stars

I worked with Eric and Blake

I worked with Eric and Blake. And he shipped my bike. Fantastic Service and Guaranteed Price.

July 8, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you so much for your wonderful review! We're delighted to hear that Eric and Blake provided you with a smooth shipping experience. We truly appreciate your trust in us and are glad we could deliver on our guaranteed price and quality service. It was our pleasure to assist you, and we look forward to helping you again with any future transportation needs. Safe riding!

Rated 1 out of 5 stars

I had a terrible experience with…

I had a terrible experience with Autopro Logistics Inc. (123 Berkeley Ave, Selden, NY 11784).

They picked up my vehicle from the IAA auction after we agreed on a transportation price of $1,350, and I have the invoice showing that agreed price. Once they had possession of my vehicle, they suddenly demanded $2,500 instead. I was told that if I did not pay the additional amount, they would leave my vehicle on the side of the highway.

I had no practical choice but to pay the increased amount to get my vehicle back.

In my opinion, this was completely unacceptable. A company should honor the price they agreed to, not change it after they already have your vehicle and put you in a position where you have no reasonable alternative.

If anyone would like to verify my experience, I am happy to provide a copy of the original invoice showing the agreed-upon price.

Please be very careful before doing business with this company. This was my experience, and I would not recommend them.

July 5, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and stress this situation caused.

After reviewing your shipment, we found that our representative informed you at the time of pickup that there was an issue affecting the agreed pricing. We were also made aware that there were four other broker companies actively working on your shipment at the same time, which created confusion for the driver regarding the load assignment and the market rate. Additionally, the driver had received offers from other shipments on the same route at approximately the higher amount, which further complicated the situation.

We understand that this experience did not meet your expectations, and we regret that the circumstances led to such an unpleasant outcome. While our team worked to resolve the issue as quickly as possible, we recognize how frustrating this must have been from your perspective.

At Autopro Logistics, we value transparency and customer satisfaction, and we are continuously working to improve our communication and processes to help prevent situations like this in the future.

Please accept our sincere apologies for the inconvenience you experienced. We truly appreciate your feedback and wish you nothing but the best moving forward.

Rated 5 out of 5 stars

Prompt service

Prompt service. Very reliable.

June 29, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you for your kind review! We're delighted to hear that you found our service prompt and reliable. Providing dependable vehicle transportation and a smooth experience is always our goal. We truly appreciate your trust in Autopro Logistics and look forward to assisting you again with any future shipping needs. Safe travels!

Rated 5 out of 5 stars

This is GTN TRANS INC

This is GTN TRANS INC
I worked with Autopro Logistics Inc, and they worked according to the plan. Eric assisted me in the whole process.
Pay on time communication is good

June 22, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

Thank you for your valuable feedback and for trusting Autopro Logistics Inc. with your shipment. We're pleased to hear that everything went according to plan and that Eric was able to assist you throughout the entire process. We also appreciate your kind words about our communication and timely payment. It was a pleasure working with GTN TRANS INC, and we look forward to partnering with you again in the future.

Rated 5 out of 5 stars

Rep very attentive to accommodating…

Rep very attentive to accommodating needs

June 19, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you for your kind review! We're glad to hear that our representative was attentive and accommodating to your needs throughout the process. Providing responsive customer service and a smooth shipping experience is our top priority. We truly appreciate your trust in Autopro Logistics and look forward to serving you again in the future.

Rated 5 out of 5 stars

I given Mr Blake Milo five stars 🌟…

I given Mr Blake Milo five stars 🌟 because he is very professional and always willing to help I have been doing business with him two years now, and never disappointing me.

June 17, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

Thank you so much for your wonderful review and for your continued trust over the past two years! We're thrilled to hear that Blake Milo has consistently provided you with professional service and has always been willing to help. Your loyalty and kind words mean a great deal to us. We truly appreciate your business and look forward to continuing to serve you with the same level of dedication for many years to come.

Rated 5 out of 5 stars

Eric was humble and consistent during…

Eric was humble and consistent during my entire vehicle shipment process. He quoted me $375.00, and I paid the deposit of $75.00. On the day of pickup, he called me and provided me with the driver's details. The driver was a Spanish guy, hard to communicate with him, but I gave him my vehicle and received it at my home safely. I would be working with them again if they give me the discount in the future.

June 19, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

Thank you for taking the time to share your experience! We're glad to hear that Eric provided consistent communication and professional support throughout your shipment. We're also happy that your vehicle arrived safely at its destination. We appreciate your understanding regarding the communication with the driver and are grateful for your trust in our team. Thank you for choosing Autopro Logistics, and we look forward to assisting you again in the future. We'll certainly do our best to offer you a great rate on your next shipment!

Rated 1 out of 5 stars

I was contacted by Autopro Logistics…

I was contacted by Autopro Logistics Inc and given a quote for vehicle transport. We scheduled a pickup for Friday, June 12th between 12:00–4:00 PM. I paid a deposit to confirm the booking.

On the pickup day, they completely stopped answering my calls. When I finally reached someone, they gave me false information and then claimed the driver was in an accident. They then promised to pick up my car early Saturday morning — and again, no one showed up.

When I tried to follow up, instead of a resolution, they became aggressive and rude.

This company took my deposit, gave me excuse after excuse, wasted two days of my time, and delivered absolutely nothing. This is not a legitimate business it is a scam operation. Do NOT give them a deposit. Do NOT trust their quotes or their schedules.

June 13, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

Thank you for your feedback. We would like to clarify that your deposit was fully refunded after the order was canceled.

Autopro Logistics Inc. is a licensed and bonded auto transport broker, not the carrier. While delays can unfortunately occur due to circumstances beyond our control, we kept you updated throughout the process based on information provided by the carrier.

We understand your frustration with the delay, but it is inaccurate to characterize our company as a scam. We operate legally and work hard to assist our customers when unexpected issues arise.

We wish you the best.

Rated 5 out of 5 stars

Was very patient

Was very patient. I decided to buy a car out in the state I resided In. The car was planned for shipment was 22 years old.

June 12, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you for your kind review! We're glad to hear that our team was patient and able to assist you throughout your decision-making process. We understand that purchasing and shipping an older vehicle requires extra care, and we're grateful you trusted Autopro Logistics. We appreciate your feedback and look forward to helping you with any future vehicle transportation needs.

Rated 5 out of 5 stars

Highly Recommended

Blake was amazing through the entire process. Very professional and communication was excellent! Highly recommend AutoPros brokers for your transport needs! Thank you for a wonderful experience!

June 4, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you so much for your fantastic review! We're thrilled to hear that Blake provided you with excellent communication and professional service throughout the entire process. Your recommendation means a great deal to our team, and we're grateful for the opportunity to assist with your vehicle transportation. Thank you for choosing Autopro Logistics. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Good communication and follow-up.

May 27, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

Thank you for your kind review! We're pleased to hear that you were happy with our communication and follow-up throughout your shipment. Keeping our customers informed every step of the way is one of our top priorities. We truly appreciate your trust in Autopro Logistics and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I was looking to ship multiple vehicles…

I was looking to ship multiple vehicles and put my information on a website. In less than 2 minutes, I was inundated with phones calls and text messages. I happen to pick up a call and it was Blake from Autopro Logistics. Blake was personable, patient, and gave his DOT# and MC# for verification. He offered me a quote which was very reasonable for my price range and date. Unfortunately, the driver (negotiated rate) was not in agreement to the quote and Blake was very patient in explaining the process and the holiday demands in shipping. Although I was not able to ship with Autopro, Blake's customer service and personal touch was second to none. He ALWAYS answered the phone and was excellent in his communication whether on the phone, email, or through text! If you work with Autopro Logistics, hopefully you are able to work with Blake as well. I have the number saved in case I ever need a transport!

May 22, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Thank you for your wonderful review! We're glad Blake was able to provide the communication, transparency, and customer service that we strive for every day.

While market conditions didn't allow us to complete this shipment together, we truly appreciate the opportunity to assist you. We look forward to helping you with any future transportation needs.

Thank you for choosing Autopro Logistics!

Rated 1 out of 5 stars

Bait and switch nightmare

Bait and switch. “Mike Wheeler” is Muhammud in India and is a liar, and a thief. They want you to pay more than quoted and to send your deposit by zelle or cashapp. Stay away.

May 24, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

We take customer concerns seriously and strive to provide transparent pricing and clear communication throughout the transportation process.

The initial quote provided is based on current market conditions and carrier availability. In some cases, carrier rates may change due to fluctuations in demand, route availability, or timing, and we always discuss any adjustments with customers before moving forward.

We do not condone dishonesty or misleading business practices, and we respectfully dispute the characterization made in this review. We would welcome the opportunity to review your specific case and work toward a resolution. Please contact our management team directly so we can investigate and address your concerns.

Rated 1 out of 5 stars

A scam company

A scam company ..texted price 2 times to us, confirmed and took deposit then on pick up day called with 'new price' more than 3x higher. Referred to their documents and would not honor their original price they had provided. We canceled and ask for our deposit back and could not get confirmation that it would be refunded. Agent's first name was Eric. It looks like they have a history of this if you dig into reviews.

May 15, 2026
Unprompted review
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Reply from Autopro Logistics Inc

Your refund was already placed into process, and standard processing time is 24–48 business hours. However, we also noticed that the transaction was disputed, which can temporarily affect and delay the refund procedure through the payment processor.

Our representatives made several attempts to contact you to resolve the matter directly, but unfortunately we were unable to reach you. Additionally, due to the weekend, our billing department was unavailable at that time to immediately finalize the issue.

We genuinely value every customer and would still appreciate the opportunity to resolve this professionally. Please contact our management team directly so we can not only ensure the matter is fully resolved, but also discuss compensation for the inconvenience caused.

Rated 5 out of 5 stars

Great experience

Great experience. Car was transported promptly at a very reasonable price thanks to Autopro Logistics.

May 10, 2026
Unprompted review
Autopro Logistics Inc logo

Reply from Autopro Logistics Inc

Thank you for your continued trust and support. We truly appreciate being able to assist you again with your vehicle shipments. It’s always a pleasure working with returning customers like you, and we’re glad we could provide another smooth experience. We look forward to helping with any future transport needs as well!

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