Excellent company, 1. Easy to locate the shuttle bus at Faro, car park 4 2. Shuttle bus driver, lovely man and super helpful 3. Office staff excellent and helpful 4. Good car with no issues 5.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We rented a car from Auto Rent recently for 2 weeks while visiting the Algarve. Everything about this company was excellent, pick up from the airport was easy and quick. The hire was really good value... See more
Company replied
This was not our first time renting a vehicle through this company and definitely will not be our last. Our whole experience from start to finish was easy and worry free. Although we want to thank... See more
Company replied
We have used Auto Rent three times now and are more than happy with the service and the cars provided. For winter rental, this is the cheapest company we found and the service was excellent. We have n... See more
Company replied
Company details
Information provided by various external sources
With over 35 years of experience Auto Rent is a high quality (9/10) competitive car hire company in Algarve, Portugal. With facilities in Faro Airport and Praia da Rocha and a fleet over 500 vehicles we satisfy the clients needs in a flexible, professional and freindly way. Book your car hire in Algarve now at www.autorent.pt
Contact info
Av Tomas Cabreira, Edif Vistamar, Loja-I, 8500-802, Portimao, Portugal
- +351282417171
- reservas@autorent.pt
- autorent.pt
4.7
Excellent
441 reviews
Hasn’t replied to negative reviews
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Excellent car rental company
Booked rental on their website, premium package, everything you need is included,
Super CDW, Tires Locks and Windows, Extra Driver, Coverage in Spain and E-Toll Service. There was no excess hold on the creditcard.
Pick-up and return went smoothly with the shuttle service.
Best experience thus far with rentals in Portugal, look up the other rental companies, then you will know what I'm talking about.....
July 21, 2022
Unprompted review
Reply from Auto Rent Lda
Dear Customer,
Thank you very much for your fantastic and detailed review! We’re delighted to hear that you had such a positive experience with our premium package and that everything met your expectations.
It’s especially rewarding to know that you appreciated the inclusions, the absence of excess hold, and the smooth pick-up and return process with our shuttle service.
Your comparison with other rental companies means a lot to us — providing a transparent and stress-free experience is exactly what we aim for.
We truly appreciate your feedback and hope to welcome you again soon!
Kind regards,
The Auto Rent Team
Great fast service both picking up and…
Great fast service both picking up and dropping off. A location off airport is not always a bad thing as you can avoid long queues
July 20, 2022
Unprompted review
Reply from Auto Rent Lda
Dear Tony,
Thank you very much for your kind review! We’re delighted to hear that you appreciated our fast service at both pick-up and drop-off.
You’re absolutely right — being located just off the airport often helps our customers avoid long queues and enjoy a smoother experience.
We truly appreciate your feedback and hope to welcome you again soon!
Kind regards,
The Auto Rent Team
Good, reliable service
I have used Auto Rent several times and have just returned from another trip with them. I have had no problems with the service and cars and no issues with return. Collection from the airport is prompt and the transfer is only a few minutes.
July 18, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your excellent 5-star review and for being a loyal customer of Auto Rent! We truly appreciate your continued trust and support. We are delighted to hear that you have consistently experienced good, reliable service with us, without any problems with the cars or return process.
Providing prompt collection from the airport and a quick transfer is something we strive for to ensure a seamless experience for our customers. Your feedback is invaluable to us, and we look forward to serving you again on your next trip!
If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Friendly and very affordable quality car hire
Friendly and very affordable quality car hire rental service near Faro airport.
July 17, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found Auto Rent to be friendly and offering very affordable, quality car hire services near Faro airport. Providing excellent customer service and competitive pricing is our priority, and we're thrilled that we met your expectations.
Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
Easy to pickup and return
Easy to pickup and return. I use this company anytime I go to Portugal. first class service
July 15, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your wonderful 5-star review! We're delighted to hear that you find it easy to pick up and return your rental car with Auto Rent. Providing a first-class service and making the rental process seamless are our priorities.
We truly appreciate your loyalty and trust in us each time you visit Portugal. We look forward to continuing to serve you with excellence on your future trips. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Cheap easy reliable
July 10, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your excellent 5-star review! We're thrilled to hear that you found Auto Rent to be cheap, easy, and reliable. Providing affordable and dependable car rental services is our goal, and we're glad that we met your expectations.
Your feedback is greatly appreciated, and we look forward to serving you again in the future. If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
Very good service!
July 10, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you very much for your excellent 5-star review! We're delighted to hear that you had a very good experience with our service at Auto Rent. Providing exceptional service is our priority, and we're thrilled that we met your expectations.
Your feedback means a lot to us, and we look forward to serving you again in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Highly recommend
Brand new Seat Ibiza. Easy and quick transfer to and from airport. Handover and return of the car was fast and uncomplicated. Deposit returned super fast. Highly recommend.
July 6, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with Auto Rent and that you found the process easy, quick, and uncomplicated. It's wonderful to know that you enjoyed the brand new Seat Ibiza and that the transfer to and from the airport was seamless.
Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back in the future and providing you with excellent service once again. If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
Smooth professional service
The nicest, smoothest, most straightforward experience I've ever had with a rental car company. I'm usually wary of rental companies who seem to be trying their best to cheat you, but all the staff here were pleasant, clear and direct. We had a scary tyre puncture and they were kind and accommodating. We didn't know how to use the headlights or gear shift (we'd never driven a car like this before) and they were patient with their explanations. Highly recommend.
July 3, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a smooth and professional experience with Auto Rent. Providing clear, direct, and pleasant service is a top priority for us, and we're delighted that our staff could assist you effectively, especially during unexpected situations like the tyre puncture.
It's great to know that our team was patient and accommodating with explaining the car features to you. Your recommendation means a lot to us, and we truly appreciate your kind words.
We look forward to serving you again in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Excellent service
Excellent service. Very hassle free with no unnecessary charges. Highly recommended
May 18, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you very much for your excellent 5-star review! We are delighted to hear that you had an excellent experience with Auto Rent and that our service was hassle-free with no unnecessary charges. Providing transparent and efficient service is our priority, and we're thrilled that we met your expectations.
Your recommendation means a lot to us, and we truly appreciate your feedback. We look forward to welcoming you back in the future and providing you with another outstanding rental experience. If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
I had a great experience with autorent
I had a great experience with autorent! Easy pick up and return of the car. The staff was very kind and made the whole process very easy! The car was great, we got a new seat Ibiza, very clean and well looked after! I would definitely use their services again and recommend it to a friend.
May 16, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a great experience with Auto Rent. Providing easy pick-up and return processes, along with kind and helpful staff, is something we strive for. We're delighted that you enjoyed the new Seat Ibiza and that it was clean and well-maintained for your trip.
Your recommendation and feedback mean a lot to us. We look forward to serving you again in the future and ensuring another excellent rental experience. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Uncomplicated, comfortable and secure
Uncomplicated, comfortable and secure rental experience. Although the rental station is not directly in or at the airport (-1 star), it is in close vicinity (about 3 Min. by car) and there is a shuttle bus running from the airport car parking area (P4 Faro Airport). The service was very nice and quick.
May 9, 2022
Unprompted review
Efficient and friendly
Good service and price, friendly staff . Although very busy ,they got us back to the airport quickly.
April 28, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you very much for your excellent 5-star review! We are delighted to hear that you found Auto Rent to be efficient and friendly, with good service and pricing. Ensuring our customers have a positive experience, even during busy times, is a top priority for us.
We appreciate your feedback and your kind words about our staff. We look forward to welcoming you back in the future and providing you with another efficient and friendly experience. If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
Although being in Portugal quite a few…
Although being in Portugal quite a few times it was the first time I have used this company. The car was excellent. In top condition and a pleasure to drive - that's a lot of praise from someone who isn't really into his cars! Pick up and return was also very efficient - would definitely use again
April 20, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your wonderful 5-star review! We are thrilled to hear that your first experience with Auto Rent exceeded your expectations. It's fantastic to know that you found the car to be excellent and in top condition, making your driving experience enjoyable.
We appreciate your compliments on our efficient pick-up and return process. Your feedback and recommendation mean a lot to us, and we look forward to welcoming you back on your future visits to Portugal.
If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Very good customer service and value…
Very good customer service and value for money!
April 20, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you very much for your excellent 5-star review! We're thrilled to hear that you had a very good experience with our customer service and found good value for your money at Auto Rent.
Providing exceptional customer service and value is our top priority, and we're delighted that we met your expectations. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
Excellent service.
I would recommend this company. Excellent service, lovely clean car and no attempt to push extras like insurance. Also good value.
April 19, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with Auto Rent. It's wonderful to know that you appreciated our clean car, straightforward service without unnecessary insurance upsells, and good value.
Your recommendation means a lot to us, and we are grateful for your kind words. We look forward to serving you again in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.
Best regards,
Auto Rent Team
Excellent servcie for single day rental…
Excellent servcie for single day rental of van. Freindly and efficient and helpful staff. would use again
April 17, 2022
Unprompted review
Reply from Auto Rent Lda
Thank you so much for your excellent 5-star review! We're thrilled to hear that you had an excellent experience with Auto Rent for your single-day rental of a van. It's fantastic to know that our staff was friendly, efficient, and helpful during your visit.
We appreciate your feedback and your willingness to use our services again. We look forward to welcoming you back and providing you with another great rental experience in the future. If there's anything more we can do to enhance your experience next time, please feel free to let us know.
Best regards,
Auto Rent Team
Great car service and shuttle was quick…
The shuttle from the airport was quick and in didn’t have to wait long (less than 5 minutes) . The staff were all friendly and helpful . Would definitely recommend
April 7, 2022
Unprompted review
Reply from Auto Rent Lda
Dear Nicole,
Thank you very much for your kind review! We’re delighted to hear that you appreciated the quick shuttle service and the friendliness of our team.
Your recommendation means a lot to us, and we truly appreciate your feedback.
We hope to welcome you again in the future!
Kind regards,
The Auto Rent Team
Reply from Auto Rent Lda
Dear Paul,
Thank you very much for your kind review! We’re delighted to hear that you were satisfied with our service and that you would highly recommend us.
We truly appreciate your feedback and hope to welcome you again in the future!
Kind regards,
The Auto Rent Team
Local car rental: very good service and value for money
A local car rental which absolutely fulfilled my expectations. The rental was the cheapest in Faro, PT March 2022 (and it turned out to have perfect cost/value ratio).
It is stationed outside the airport (as all the locals do) but really not more than 3 minutes drive.
I was served quickly, got a brand new Peugeot 208 with good equipment (not that kind off underequipped card ordered by many rental companies for less money which do not have parking sensors and other standard quipment). Return was super quick, the guy controlled the car in 5 minutes max., right after cancelled the excess sum on my credit card and gave me the confirmation from POS terminal, the couch took us right away to the airport. Everything very smooth. Definitely recomend.
April 4, 2022
Unprompted review
Reply from Auto Rent Lda
Dear Richard,
Thank you very much for your fantastic and detailed review! We’re delighted to hear that your experience fully met your expectations and that you found great value in our service.
It’s especially rewarding to know that you appreciated the quality and equipment of the car, as well as the speed and transparency of both the pick-up and return process.
We’re also glad that the quick airport transfer contributed to a smooth overall experience.
Your recommendation means a lot to us, and we hope to welcome you again on your next visit!
Kind regards,
The Auto Rent Team
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