Booking was easy and the option to pay at the counter was helpful. My rental car was upgraded to a Hybrid SUV at no extra charge and the process took less than 10 minutes. I would recommend Autorent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Both pick-up and drop-off at JFK was very smooth and easy. The car was in excellent condition. I booked the "mystery" car and got a very good value for money rental. Happy to recommend AutoRentals to... See more
Booked through autorentals for a car hire with Hertz in Tahiti. When we went to collect car hire at airport, the desk agent advised that we had been booked on a rental that charged a fee per kilometre... See more
This company has worst car rental companies on their site like Rent a Car 4less. Also there is no way to contact Autorentals when the rental car company booked through their site scams you and you are... See more
Company details
Written by the company
AutoRentals.com puts the Renter First in Car Rentals. By presenting the most comprehensive search results for your car rental search in innovative and easy to view results, renters can quickly choose the perfect car at the best price!
Contact info
PO Box 1696, 11050, Port Washington, NY, United States
- 831-540-2198
- help@autorentals.com
- autorentals.com
3.2
Average
148 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rent at your own risk!
Reserved a car weeks ago just to learn when I picked up my car at the pick up time that they overbooked and had no car for me. Their agent told me I would get a car from another company that would match my rate. But when the other company found out they had no car that would match "E-Z Rent-A-Car" (autorentals.com used for my booking) refused to make it right for me and asked me to pay a higher price at the other company to get a car. "E-Z Rent-A-Car" agent suggested alternatively I could wait 3 hours for a possible car return. So - RENT CARS from autorentals.com and "E-Z Rent-A-Car" AT YOUR OWN RISK. They did not tell you this upfront until you found out the hard way. You don't know if you would get a car as they overbook to secure their revenue AT YOUR RISK AND EXPENSE. What if other companies that they send their customers to in similar situation happen to be out of cars? I wouid have been stranded in a new city or force to book a car from other company on the spot at a very high price. I ended up paying the extra out of my pocket as I had no choice. *** WATCH OUT AUTORENTALS.COM and "E-Z Rent-A-Car" ***. P.S. My "E-Z Rent-A-Car" confirmation # is WEZ00C1CD6EZ
August 30, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.