Autoscratch Reviews 1,580

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill in repairing vehicle damage. Many people highlight the convenience of the service, as technicians arrive on time and perform repairs at the customer's location, saving them a trip to a body shop. The quality of the work is frequently described as outstanding, with cars looking brand new and scratches becoming completely invisible, often exceeding expectations. Reviewers also appreciate the fair and reasonable pricing, which is often more affordable than alternative options. However, some people mentioned an instance where a technician suggested an unconventional repair method for a deep scuff, which raised concerns about the quality of the proposed solution and the overall professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users consistently express high satisfaction with the quality of work, often stating that repairs make their... See more

Price

Consumers find price to be positive, with many reviewers noting that quotes were cheaper than anticipated and... See more

Product

People report positive experiences with product, with many customers expressing delight that their items look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back... See more

Rated 5 out of 5 stars

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened... See more

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Craig was great

Craig was great, he took time to explain that my car colour wasn’t an easy match, and that he was only happy to proceed if I was happy. The finished job is faultless, it was done quickly and Craig is friendly and polite. Would defo recommend.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I had a great experience with CarScratch. Craig did an outstanding job — very professional, and the finishing was unreal. The scratch (what scratch) looks like it never happened. Highly recommend. Will use again if the unthinkable happens.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with…good work

I had a great experience with CarScratch. Craig did an excellent job — very professional, friendly, and the finishing was top-notch. The scratch repair looks flawless, like it never happened. Highly recommend his service if you are looking for quality work

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

BMW X1 Scratch Repair

Craig from Auto Scratch was extremely helpful and professional with fixing a noticeable scratch on the bottom of the boot door of my BMW X1.
From the start that process was quick and easy; providing a good quote, to email communication and even turning up early for the job!
The fix provided is 100% perfect! The paint match is spot on and you cant even tell there was ever any damage.
Craig's skill and knowledge makes me feel very comfortable in recommending Auto Scratch if you ever need a professional repair.
If I ever need more work doing on my car then Craig will be top of my list.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Contacted them late in the day.

Contacted them late in the day.
They were very quick in getting back to me and even better they could do the repair the next morning ( some kind indervidual had scraped my sons new car in a car park while it was unintended) repair needed on rear wheel arch. Tom turned up noticed a scuff also to the door handle and said he would repair that for me included in the quoted price.
He arrived on time as far as I can tell his work is excellent so feel I need to sing his praises. Plus the car was only out of action for a few hours.
Well done

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Superb service.

Excellent service from Craig.I was surprised that my queries were even answered in the evening and weekend. The quote was the cheapest and the appointment was within days of my original enquiry. Craig arrived well on time and did an impeccable job on the scuffs/scratches on the rear panel. You would not know that the car has had an encounter with a post! No hesitation in recommending Autoscratch.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality

Saw the reviews online so gave Autoscratch a try. Scratches on 2 panels needed fixing and contacted company by WhatsApp. Quick response and quote. Just needed to send some pics. Booked me in quickly. Tom did an excellent job. He worked efficiently and the result was brilliant - literally looks like new. Good price and very pleased with the process from start to finish. Would highly recommend Tom and Autoscratch. Steve

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Scuff repair

Communication with Autoscratch was great and I was able to promptly get a booking with Craig. Upon arrival he was very friendly, and repaired the scuffs on my car swiftly, leaving it looking as good as new. Thank you so much!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Tom from Autoscratch in Leeds did a great job removing a scratch from two door panels - and at no etra charge polished out a bit extra on a third panel that I hadn't noticed. Very propmpt response to my initial email, and were able to do it the next morning. Excellent price too - highly recommended.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

A Great Job by Autoscratch!

I had a minor accident that left some scratches above the rear wheel on the driver’s side of my car. I contacted Autoscratch and was impressed they could come out the very next day. The technician, Andy, arrived promptly and completed the work in just an hour. All the scratches were expertly repaired, and the paintwork now looks as good as new — genuinely flawless. Andy was tidy, professional, and clearly skilled at what he does.
The cost was far more reasonable than going through a traditional body shop. A great service from start to finish.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Scuffs and Scratches

We were visited by Craig from Autoscratch to repair some scuffs and scratches to my front bumper.His manner was impeccable and he put me at ease straight away.The job was completed in a timely manner and all waste materials were cleared up.He invited me to inspect the job on completion and I found it to be perfect.Well done Craig and well done Autoscratch.

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From initial call to technician Andy pulling off my drive these guys were a pleasure to deal with all done within a few hours start to finish at a competitive price, would highly recommend. Cheers guys.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

My car was scratched over night along…

My car was scratched over night along two panels, having got various qoutes I found autoscratch offered a fair price for the job and was able to complete the repair at home and in time frame I needed.
Craig from autoscratch arrived on time, assessed the damage, was very personable,polite and professional. Craig completed the repair to a high standard gave advice on maintaining the repair and left the area he was working clean and tidy. I was very stressed about the whole process but autoscratch and Craig made the experience stress free. I would definitely recommend Craig at autoscratch to complete your repair.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Had a great experience with Craig! He arrived promptly and checked with the concierge to find the best place to carry out the work. The scratches are completely gone, and he even took the time to fix a couple of dents that weren’t included in the original quote. Super impressed with the quality of the job and the attention to detail. Would definitely recommend.

July 7, 2025

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