AutoStar Transport Express Reviews 

295
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the highly efficient transport service that consistently delivers vehicles safely, securely, and right on schedule. People also deeply appreciate the consistently clear communication provided by helpful coordinators and the very reasonable pricing offered throughout the entire shipping process. Some reviewers were not happy with sudden unexpected price increases and frustrating delivery delays experienced during long-distance transit. Customers additionally mentioned extremely slow responses when trying to reach support staff and occasional minor issues with vehicle handling or communication lapses from carriers.

What people talk about most

Service

Reviewers mention positive feedback about service, frequently highlighting professional staff, competitive... See more

Delivery service

People report positive experiences with delivery service, highlighting timely arrivals and consistent... See more

Staff

Consumers find staff to be positive, highlighting professional, helpful, and accommodating coordinators who... See more

Price

Customers consistently note positive experiences with price, expressing satisfaction with competitive and... See more

Response time

Clients share positive opinions on response time, highlighting prompt phone calls, fast and effective... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... See more

Company replied

Rated 5 out of 5 stars

Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours... See more

Company replied

Rated 5 out of 5 stars

Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups vi... See more

Company replied

Rated 5 out of 5 stars

I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with d... See more

Company replied


Company details

  1. Vehicle Shipping Agent

Written by the company

Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(295)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

They picked up and delivered my Polaris…

They picked up and delivered my Polaris razor from Washington to Tucson. Everything was great car was in perfect condition. No damage on time. I would recommend them for any auto transport.

November 9, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey CJ, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Rated 5 out of 5 stars

Everyone for friendly

Everyone for friendly, professional and helpful.

November 3, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Juan Acosta @ 786-228-5057: Hi Kim! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!

Rated 5 out of 5 stars

GREAT TO DEAL WITH

GREAT TO DEAL WITH. TO THE POINT, PRICE WAS QUOTE VIA TEXT. PLACED DEPOSIT REQUIRED OVER EMAIL LINK. TOOK ALMOST A WEEK TO GET VEHICLE PICKED UP WHICH WAS FINE FOR MY SITUATION. SHIPPING FROM LUBBOCK TX TO SEATTLE WA. DRIVER WAS FRIENDLY AND RESPECTFUL. TIME FRAME GIVEN BY DRIVER WAS EXACTLY TIME FRAME TO ARRIVE IN WASHINGTON. HIGHLY RECOMMEND THIS COMPANY. REST OF PAYMENT WAS DUE AT DELIVERY NOT AT PICK UP WHICH MADE ME COMFORTABLE KNOWING THEY WOULD NOT BE TRYING TO CHANGE PRICING ON ME. THANK YOU

November 11, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Eric, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Rated 5 out of 5 stars

This company made the process of…

This company made the process of transporting my vehicle so easy. Excellent communication, extremely fast service and the car delivered safely. I highly recommend this company.!! Price was great too

October 24, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Edwin Meffe @ 786-228-5364: Hi Kristin! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.

Rated 5 out of 5 stars

my Subaru…

I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with delivery updates. Fortunately, I was able to be flexible as there was delay at both ends. My car was delivered in perfect condition other than the expected dirt from being driven 3000 miles. My father enjoyed practicing his Russian. I will definitely use them again for the return trip.

November 8, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Sean Hancock @ 786 228 5243: Thank you, Helen, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!

Rated 5 out of 5 stars

Easy as one two three

Easy as one two three. The hauler was on time and delivered with care.

October 29, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Frank Navas @ 786-228-5373: Thank you so much for the great review, Gerry! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com

Rated 5 out of 5 stars

Overall 5-star experience

The communication from agent was very prompt and precise. The driver was thorough and professional. Pickup and drop-off was efficient

October 31, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Nauman, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Rated 5 out of 5 stars

Driver contacted us as needed and did a…

Driver contacted us as needed and did a great job!

October 30, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Steven Miller @ 786-871-0071: Hi Bill! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com

Rated 5 out of 5 stars

Easy to deal with and affordable

Easy to deal with, always answered my calls. Pick up was easy and they delivered my car within 4 days. Phoenix to Minnesota. Would definitely use them again.

October 30, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Tony Salvini @ 786-228-5234: Hey John! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.

Rated 5 out of 5 stars

They picked up and dropped my car on…

They picked up and dropped my car on time and were very knowledgeable and friendly. My car arrived in the same condition it left. I would highly recommend this company. Perfect travel from Florida to PA.

October 31, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Max Montalvo @ 786-228-5246: Hello Donna, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Donna, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards

Rated 5 out of 5 stars

Frank was super accommodating with my…

Frank was super accommodating with my personal situation and worked very diligently to get our vehicle picked up when promised and even delivered before it was promised. I highly recommend Auto Transport!!!

Thanks
Serina

October 24, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Frank Navas @ 786-228-5373: Thank you so much for the great review, Serina! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com

Rated 5 out of 5 stars

Fast

Fast, easy, friendly and cheapest

September 24, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Manny Vazquez @ (786)-725-2238: Larry, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.

Rated 5 out of 5 stars

Excellent customer service fabulous…

Excellent customer service fabulous follow up the men on the car transport rig were outstanding and polite and extremly professional communication is key in this type of car pick up and drop off thank uou johan if i ever need a car transported again autostar has my trust and approval million and one thank you to all the staff at autostar

October 12, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Alan Iberlucea @ 786-725-5989: Hi Julie! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!

Rated 5 out of 5 stars

Recommend

Got my car and in good condition. The people were nice. Kept in contact with me

October 14, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

Rated 5 out of 5 stars

I used them for transport from Michigan…

I used them for transport from Michigan to Arizona the process was fast and easy and the carrier was very professional

September 19, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

George Prestera @ 786-725-5998: Thank you so much for the great review Christine! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com

Rated 5 out of 5 stars

Amazing service!

Beyond amazing service. I live in Alaska Purchased a vehicle in MN and had it delivered to a shipping yard in Seattle. These guys made this transition easy. Thank you for great service. I had no doubts my vehicle would make it safely and be well cared for. Thank you

September 19, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Lori, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Rated 5 out of 5 stars

Worry free car transport

Frankie was the driver of the transport we used. He was on time, picked a location that was easy for us to hand over the car. He was courteous and answered any questions we had. The car was transported from Florida to New Hampshire without any issues and within the timeline he gave us. I highly recommend this transport company, I would definitely use them again.

September 26, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Alan Iberlucea @ 786-725-5989: Hi Sandy! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!

Rated 5 out of 5 stars

My experience was great even from t

My experience was great even from the time I called to plan with someone I got with one agent. The one young lady followed me all the way through even though I had all kind of problems getting my cars ready to be transported. The batteries were dead. I live 3000 miles away, and I had to rely on someone there to get the cars ready for me but the agent the young lady stayed in touch and when I was ready to go, it was a easy go.

October 11, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Johney! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com

Rated 5 out of 5 stars

The time

State Iowa two Florida picked up golf cart. Two days later they dropped it off. The golf cart was fine. I would recommend it to anybody. Thank you.

September 26, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Sean Hancock @ 786 228 5243: Thank you, Dale, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!

Rated 5 out of 5 stars

Recommended!

Daniel Troconis and the Puerto Rico team were great. Super communicative during the process. I wasn’t sure about the pick up date in Florida, and they managed to assist me as needed. Cars arrived to Puerto Rico as expected and in one piece, and the staff that assisted us at pickup were super friendly. Customer service is one of the most important things to me, and they did excellent!

August 8, 2025
Unprompted review
AutoStar Transport Express logo

Reply from AutoStar Transport Express

Daniel Troconis @ 786-464-8184: Hi Sugeily, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com

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