A pure scam !No laws, no guarantee !
A pure scam! For them the word "guarantee" and the law, doesn't exist. They are their own laws!
I bought 2 (two) auto Duracell batteries: one lasted 3 months and the other 4 months. Being under warranty I brought them back to the seller, leaving him my phone number, but he didn't give any sign, even after 4 days. Only threatens ! OK ! No problems ! If they don't care about the guarantee, for me is not a problem !!!!!. As usual, you are good and they are only helpful when you leave money. After that... they treat you like a stupid tourist. Anyway, the disappointment of the lack of quality of the Duracell brand remains! In addition, that of the seller of these crappy batteries! The seller care you until the payment! After this... you are the stupid (compare with them).
Anyway, the seller don't care about you! He want only your money! By the way: what means for this so called "shop" "badly used" for a battery which was fitted by them on the car and last 4 months !? Soryy for them, but I am not a stupid turist like they think................. ! I am auto mechanical engineer and I know what means a car........................ Sorry for this! Sorry for them !
It's not about money here! Is about the respect for customer they haven't! No trace of respect ! Only injuries !
And their answer tell me all about their attitude: december 23 + 2 years, means December 2025. And we are now in October 2025.Who is the liar? Where are the 2 years of guarantee? Only in papers, because they don't care! Is exact as I told: only the money! As a customer you are a stupid! Your wallet is important! Avoid them! I telephoned them in April 2025, but their shop is at about 200 km and I had not time to return until now the battery! And if a car has no battery to start, how can I manage 30 kg for 200 km? Step by step! The other, yes was out of guarantee, but as I knew their attitude, I gave them it only to see the quality of what they are selling! I told them that I don't care about the battery! I would know only their attitude! Hungry for money or respect for the customer?And, if courtesy means a hostile attitude and outright disregard, then yes! This is how I was greeted when I brought back the battery that was under warranty. And the veiled threat that expressing my opinion may lead to the refusal to exchange the product that was still under warranty, says everything about the attitude towards customers of this "seller" and this store!!!
Bad stuff! Very bad! As a customer you are a stupid! Your wallet is important! Avoid them! It's a pure scam shop! They will treat you as a stupid turist, as they think we are all! Avoid this shop as you can! This is my opinion regarding this "seller" !!!
October 15, 2025
Unprompted review