Banner for autovia.it - Bologna Train Station

autovia.it - Bologna Train StationReviews 

68
TrustScore 4 out of 5

4.1

Via Giovanni Amendola 8, 40121 Bologna, Emilia-Romagna, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I think it's the cheapest near the station, with clean, comfortable cars. Avoid car-sharing services; I found McDonald's fries. Unfortunately, people don't have a shred of respect for others. That's... See more

Company replied

Rated 5 out of 5 stars

The young man coordinating the sales and the papers was very efficient, patient and well prepared. He ensured we got a Fiat 500 cabrio as no other Fiat 500 was available, even though we paid for a reg... See more

Company replied

Rated 1 out of 5 stars

I had a very bad experience with Ecovia Bologna FS The car was returned in perfect condition, with photo proof, but I was later blamed for damage I didn’t cause. The inspection was done without m... See more

Company replied

Rated 5 out of 5 stars

Everything was explained very clearly, very friendly, no extra charges


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più

Perchè scegliere Autovia?

I nostri punti di forza

Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

Contact info

  • Via Giovanni Amendola 8, 40121, Bologna, Emilia-Romagna, Italy

  • +39 327 0460303
Promotion box for autovia.it - Bologna Train Station

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.1

Great

TrustScore 4 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(68)

2,240 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lowest price in station area

I think it's the cheapest near the station, with clean, comfortable cars. Avoid car-sharing services; I found McDonald's fries. Unfortunately, people don't have a shred of respect for others. That's why physical rental agencies are still so helpful. It's also nice to find young, motivated staff, another rarity. We were helped by a girl with glasses and short hair. I'll go back to the same company.
Recommended

May 2, 2026
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Dear customer, your feedback is greatly appreciated by our entire team. Thank you for choosing Autovia.
The Autovia Team

Rated 1 out of 5 stars

I had a very bad experience with Ecovia…

I had a very bad experience with Ecovia Bologna FS
The car was returned in perfect condition, with photo proof, but I was later blamed for damage I didn’t cause.
The inspection was done without me and my complaint was ignored.
Be careful — they seem to target customers without full insurance.
I do not recommend them.
I have filed a formal complaint with the Italian Competition Authority (AGCM) for unfair commercial practices.

July 15, 2025
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Dear Customer,

we are sorry for your dissatisfaction. Please note that, depending on the drop-off time, the vehicle inspection may not be carried out in the customer’s presence — for example, when the keys are left in the key box, as indicated in our procedures.

We assure you that any damage charge is always supported by documented evidence and is never linked to whether full insurance was purchased.

If you wish to discuss your case further, we kindly invite you to contact us at customercare@autovia.it.

We hope you may reconsider us for a future rental.

Best regards,
Ecovia Team

Rated 1 out of 5 stars

AVOID

AVOID! The company tries to charge for the damages that were present upon pick up, hoping that the customer did not document them.

April 28, 2025
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Dear Customer,
we're sorry to hear about your experience. Please be assured that our goal is to provide a transparent and fair service at all times.

To better understand what happened and assist you further, we kindly ask you to contact us at customercare@autovia.it, including your booking details (name, contract number, and rental date).

We will be happy to review your case in detail and clarify the situation.

Best regards,
The Autovia Team

Rated 5 out of 5 stars

Nice staff

The young man coordinating the sales and the papers was very efficient, patient and well prepared. He ensured we got a Fiat 500 cabrio as no other Fiat 500 was available, even though we paid for a regular car. He deserves our thanks.

June 29, 2023
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 1 out of 5 stars

Very slow pick up

Very slow pick up
Downgraded car
Dirty

May 26, 2023
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl

Rated 1 out of 5 stars

Unlawfully withhold money and then completely ignore you.

We rented a car between 30th of September and 2nd of October. We booked the car in advance, via Rentalcars, but it was our worst car rental choice ever.

First, their payment system didn't seem to work (every time for another reason). Yet we were asked to pay extra, to try with another credit card, as 'administration fee'.

The car was fine, but we made photo's and videos of everything, because we already read some other horrible stories about Autovia on the internet in the meantime. Indeed, a few days after turning it in, we received a bill at home for "a scratch on the rim," even though it was there beforehand! We immediately informed Autovia about this, and send a photo as proof. In total, we send 1 email and 4 reminder emails, spread over 1.5 months to several email addresses of Autovia. However, Autovia did not respond to one of them, and proceeded to withhold the amount from our deposit.

For all, Please do not book here. They seem cheap but end up being the most expensive car rental company you can have.

October 2, 2022
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl

Rated 5 out of 5 stars

Very nice staff

Very nice staff. Made everything clear. The car was almost new. No problem whatsoever.

May 2, 2022
Unprompted review
autovia.it - Bologna Train Station logo

Reply from autovia.it - Bologna Train Station

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

Show reviews in all languages. (68 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look