Autowash (Domestic & Commercial Repairs) LTD Reviews 233

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.

Rated 1 out of 5 stars

Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more

Company replied

Rated 5 out of 5 stars

I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more

Rated 5 out of 5 stars

Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more

Company details

  1. Appliance Repair Service
  2. Appliance Parts Supplier
  3. Refrigerator Store
  4. Small Appliance Repair Service
  5. Used Appliance Store
  6. Washer and Dryer Repair Service

Written by the company

Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

233 reviews

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Replied to 20% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

good and efficient

two men Conner and Luke installed a freezer for me to-day and were very efficient and with a friendly manner. Have used Autowash before and would use them again.

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Extremely Helpful Engineer

Engineer was very helpful and efficient. Turned up for the job on time. Very thorough and explored all options / possible faults with our fridge freezer.
Thank you

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Appointment was easy to book

Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any other problems and how to look after. Engineer was chatty pleasant and very helpful definitely will go back to this company. Andy Gas thank you for making things a lot easier for us.

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Washer dryer died on me and I called up and Luke F was brilliant - he changed the boards and left everything clean and tidy. He didn't take long either. I will definitely use them again

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Our washing machine wash not going into its final spin

Our washing machine wash not going into its final drain.There was considerable work needed to access the area where the problem existed but this was undertaken by the engineer with complete calm and efficiency.
When the repair was completed the engineer undertook a test and it worked perfectly.
We were extremely impressed with what the engineer did
THE ENGINEERS NAME IS LUKE F.

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Freezer Repair

First time having an engineer from this company and very impressed. I was kept informed of when Barry would be with me by the app. Very reassuring to have a photo of Barry beforehand on the app so I knew what my engineer looked like. Quickly located the fault with my freezer and sorted it out. Worked very tidily and cleared up after himself. Very happy to recommend Autowash.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

LG Machine not working

John came to my house to fix my machine. He asked the problems ive been having with it and got straight into fixing the machine. He found the problem quiet quickly then explained what it was then got straight on with the repair. John is polite, his work is clean and tidy and he is also punctual and seems to know his stuff as he is never here longer than need be and ive never had to have him return to repair again. 10/10

June 20, 2023
Unprompted review
Rated 5 out of 5 stars

John was very professional very polite…

John was very professional very polite and knew exactly what he was doing. Answered any questions I had without hesitation and taught me things I didn't know but wanted to so thank you for that and for leaving me with a washing machine that works like new. Highly recommend

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Oven fix

Had Barry out this morning to fix my mums cooker was very professional and had good knowledge. He already guessed what was wrong before finding it!

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Smeg Cooker Repair

I had my cooker repaired today by a very lovely man from autowash named Andy Gas, he was polite, curtious and very friendly, he told me step by step what he was doing which is nice to know. Overall 5 Star service from the company and the enginer. Thanks for a brilliant job Andy Gas

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

Barry from Autowash

Barry from Autowash was very friendly, prompt and efficient. Took no time to repair my Samsung american fridge freezer. Easy service, with no fuss. Would recommend.

June 2, 2023
Unprompted review

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