Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.
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See what reviewers are saying
Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more
Company replied
I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more
Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more
Company details
- Appliance Repair Service
- Appliance Parts Supplier
- Refrigerator Store
- Small Appliance Repair Service
- Used Appliance Store
- Washer and Dryer Repair Service
Written by the company
Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.
Contact info
20 High Street, ME10 4PD, Sittingbourne, United Kingdom
- 01795424337
- helen@autowash.co.uk
- autowash.co.uk
4.5
Excellent
233 reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terry was helpful
Terry was helpful, informative and I would highly recommend his services again. 5 Star.
March 13, 2025
Unprompted review
Excellent service!
Steve - thank you for your help! Excellent service!
March 13, 2025
Unprompted review
Samsung washing machine
We have had issues with our Samsung washing machine for the last 5 weeks and today it is finally fixed and working.
Steve was our engineer and he was friendly, polite and patient. This wasn't an easy fix and required multiple visits. It was great to get Steve each time as he knew the issue from the get go. Thanks Steve for coming out multiple times and finally getting to the bottom of the issue.
The only downside was the wait time between visits to order new parts and find an avaliable time slot for the Engineer due to how busy they are.
March 5, 2025
Unprompted review
John was great!
John was great!
Very polite, helpful and quick.
Thank you.
February 17, 2025
Unprompted review
Fridge freezer repair
Repair this am to fridge freezer, Steve was personable, fast & efficient. Great service. Thank you.
February 14, 2025
Unprompted review
Terry the top washing machine engineer
Terry the washing machine engineer was very professional and spoke us through what could be wrong and why they go wrong and showed us the part he was replacing perfect in every way thank you
February 13, 2025
Unprompted review
Just had Steve round
Just had Steve round, fixed my washing machine, what a nice chap explained what he was doing, and what he thinks had caused the problem and measures to take to prevent a repeat.
February 11, 2025
Unprompted review
Steve was brillent and fix the machine…
Steve was brillent and fix the machine in quick time.
January 28, 2025
Unprompted review
Excellent service
From start to finish I was kept up to date and communicated to. Steve was professional yet friendly, he explained what was wrong with tumble dryer and gave advice to keep my 10 year old machine running smoothly .
Steve was respectful of my property and got the job done very quickly. Thank you
January 28, 2025
Unprompted review
Terry
Terry, the technician took the time to explain what he was doing and what the issue was...an absolute gentleman also
January 28, 2025
Unprompted review
Professional and friendly service.
I have used Autowash in the past for repairs and never been disappointed. The same friendly and professional experience was received for the purchase and delivery of a fridge-freezer. Would recommend.
January 14, 2025
Unprompted review
Mending tumble dryer
Engineer Steve came this morning to mend our machine. Very courteous and polite. Knew what he was doing.
January 20, 2025
Unprompted review
Great Service
Terry was fantastic. Knew exactly what was required the minute he walked through the door. The job was complete within 10 minutes and the issue now fixed. Very pleased with the service provided
January 16, 2025
Unprompted review
Great job!
The technician, John, has quickly fixed my problem with a washing machine and clearly explained how has it happened and how to fix it in the future. Excellent job!
January 16, 2025
Unprompted review
Had door seal went to use machine the…
Had door seal went to use machine the seal all buckled and not been put round the drum so water is escaping
January 9, 2025
Unprompted review
Fantastic service
Terry arrived to assist with an issue with our tumble dryer. Within half hour he had sussed it and sorted it. Very polite and efficient. Fantastic service.
January 7, 2025
Unprompted review
Took a few visits from different…
Took a few visits from different engineers and no one was able to properly diagnose and fix the problem beyond a couple of uses before the same fault would recur. So this rating is for John who diagnosed the fault and finally came up with a solution. He was professional and thorough. If only all engineers could be like him.
January 6, 2025
Unprompted review
Excellent Service
John arrived today, a day earlier than arranged due to a cancellation and managed to fix my tumble dryer in no time at all. He was friendly and knew exactly what he was talking about. Great service with a great outcome
January 2, 2025
Unprompted review
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