Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.
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See what reviewers are saying
Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more
Company replied
I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more
Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more
Company details
- Appliance Repair Service
- Appliance Parts Supplier
- Refrigerator Store
- Small Appliance Repair Service
- Used Appliance Store
- Washer and Dryer Repair Service
Written by the company
Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.
Contact info
20 High Street, ME10 4PD, Sittingbourne, United Kingdom
- 01795424337
- helen@autowash.co.uk
- autowash.co.uk
4.5
Excellent
233 reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
Terry was very helpful and informative and fixed our issue
August 5, 2024
Unprompted review
Fantastic service
Fantastic service! Terry was on time, very knowledgable and had the job done quickly and efficiently.
August 2, 2024
Unprompted review
Great experience
Terry has been very professional and caring when attended to check my appliance. His company, Autowash, kept me informed about the visit schedule and options. Great experience overall.
July 30, 2024
Unprompted review
Really positive experience
Terry was really helpful and very polite. He managed to fix the issue quickly and was prompt in advising me when everything was done.
July 26, 2024
Unprompted review
Domestic and general sent round barry…
Domestic and general sent round barry the engineer he was promt extremely efficient. Fixed my American fridge. Very pleasant experience
July 25, 2024
Unprompted review
Excellent service from both the office…
Excellent service from both the office and John, the engineer. John worked out very quickly what the problem was with my washer. Immediately had the necessary part, replaced it, checked the machine was working correctly and returned the washer to its original position . He checked with me if I was satisfied and cleaned the area up. The cost was satisfactory and I am about to get a load into the machine! Many thanks Autowash and John for your excellent service!
July 23, 2024
Unprompted review
Reliable
Was kept informed of when the engineer was coming by text and email. Terry was very efficient, polite, machine now working again. Thank you
July 23, 2024
Unprompted review
Terry the engineer was great turned up…
Terry the engineer was great turned up on time and was polite helpful and worked quickly couldn’t fault the service
July 22, 2024
Unprompted review
John was fantastic and fixed the…
John was fantastic and fixed the problems within minuets. Friendly and professional.
July 17, 2024
Unprompted review
Helen was excellent
Helen was excellent, answered all my questions and booked my cooker in for repair the same day. Excellent service
July 12, 2024
Unprompted review
Ice-maker
Quick, efficient, friendly service from Barry. Solved the problem in less than 10 minutes. Excellent work.
July 9, 2024
Unprompted review
Barry@ Autowash -Fantastic service throughout from…
Fantastic service throughout from Barry. Explained the diagnosis process, conducted it and resolved the issue with a replacement part already on the van. Whole process from booking to getting here and fixing the issue was efficient and well communicated. Would definitely recommend Barry & Autowash!
July 8, 2024
Unprompted review
Barry came today to fix our ignition…
Barry came today to fix our ignition switch on cooker. What a lovely, helpful man.
Didn't take to long to fix.
I'm happy, I got my cooker back working properly
July 8, 2024
Unprompted review
Terry was very efficient and polite.
June 27, 2024
Unprompted review
Autowash Repair
Was visited by steve today who fixed my washing machine.I was so relieved to get it done,he already had the part and fixed it there and then.
Autowash provided a fantastic response to my repair I booked it on line on the Sunday and three days later it's all done,they kept me informed about the visit and I even got a phone call confirming everything which was outstanding cos sometimes you can wait a couple of weeks for an engineer.Brilliant service all round thanks Autowash.
June 26, 2024
Unprompted review
Smeg cooker door repair
Excellent service from Autowash, kept informed about engineer visit times. Barry was very knowledgable and fixed the alignment on our oven door quickly and explained how we can fix it in the future.
June 21, 2024
Unprompted review
Communication by this company is…
Communication by this company is excellent, from confirmation of booking, text day prior to engineers visit, text on day also with a link to check as to when you can expect the engineers visit and finally text informing you of engineer on his way and name of engineer. Very efficient.
June 20, 2024
Unprompted review
I always contact auto wash when I need…
I always contact auto wash when I need appliance repairs
Helen is super efficient at organising prompt callouts
She’s friendly, polite and professional
Engineer Barry is the best
He’s always turns up with in scheduled time slot
He is careful, works tidy and clears up after himself
He explains everything he is doing while working/repairing appliance which is reassuring
Very happy with the service
Always reccommend auto wash
June 18, 2024
Unprompted review
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