Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.
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See what reviewers are saying
Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more
Company replied
I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more
Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more
Company details
- Appliance Repair Service
- Appliance Parts Supplier
- Refrigerator Store
- Small Appliance Repair Service
- Used Appliance Store
- Washer and Dryer Repair Service
Written by the company
Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.
Contact info
20 High Street, ME10 4PD, Sittingbourne, United Kingdom
- 01795424337
- helen@autowash.co.uk
- autowash.co.uk
4.5
Excellent
233 reviews
Replied to 20% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic job on washing machine
Fantastic job fixing my washing machine. Lufe F was very polite and friendly. Couldn't if wished for a better service
April 25, 2024
Unprompted review
New dish washer
Excellent engineers very knowledgeable and cleared up packaging showed me how new dish washer works very happy with the service from start to finish
April 18, 2024
Unprompted review
Great service from Barry Elvy
Great service from Barry Elvy, polite, efficient , knowledgeable gentleman
April 10, 2024
Unprompted review
Efficient engineer
Very good communication via text message regarding arrival time of engineer. Barry was very efficient in diagnosing the problem and repairing the broken oven fan motor.
April 8, 2024
Unprompted review
Had Barry round this afternoon to fix…
Had Barry round this afternoon to fix the seal on our American Fridge/Freezer.
Really polite, explained what he was doing throughout.
Get asset to the company!
March 15, 2024
Unprompted review
Barry got the job done
Barry got the job done. No mess. No fuss. Now got a working dishwasher.
March 15, 2024
Unprompted review
Our engineer Barry was very…
Our engineer Barry was very polite,informative and professional and fixed our problem straightaway . Clean and tidy would use again.
March 15, 2024
Unprompted review
Excellent Service From Autowash
From the moment we had been put in contact ( Lynne is the person I spoke to on the phone ) there was excellent communication about what is the problem, when parts will be ordered, when they will arrive and when an engineer can visit.
Got a text the day before detailing the work required and the ID of the engineer - very good to assure us who would be arriving and they are who they say they are, especially nowadays - and a time frame.
When the engineer arrived ( Tom ) he was very polite, helpful and explained things fully about the problem and made sure the problem was fixed before leaving.
So nice nowadays to have a company with a personal touch and would recommend to anyone.
March 14, 2024
Unprompted review
Steve did a great job and explained…
Steve did a great job and explained everything.
March 4, 2024
Unprompted review
Brilliant customer service from Lynne
Had an engineer come to look at my washing machine and like most things wasn’t making the strange noise when he tested it. When he left it started it again. Rung the office and spoke to Lynne and was asked to send the videos I had taken. Straight away she had emailed me back and had the engineers look at the videos. Unfortunately my washing was going to cost more to fix than a new one so my insurance company offered a replacement. Lynnes customer service was absolutely brilliant and she was so speedy in her responses to get my issue fixed. Thank you!
February 27, 2024
Unprompted review
Our engineer Barry was quick and…
Our engineer Barry was quick and efficient in fixing our washing machine. Couldn’t have been happier with the service and now having a working machine again.
February 29, 2024
Unprompted review
Barry, excellent engineer
Barry was very friendly, courteous and informative. Sorted out the problem with the washing machine and explained what had gone wrong clearly.
Excellent service
February 29, 2024
Unprompted review
Excellent service
Excellent service. Your Technician Barry was bang on. Courteous, Informative completed the job with no drama. Would recommend this Company.
February 28, 2024
Unprompted review
Barry did a fantastic job repairing the…
Barry did a fantastic job repairing the dishwasher. Highly recommended!
February 27, 2024
Unprompted review
Barry from Autowash was very helpful…
Barry from Autowash was very helpful and immediately saw the problem with my dishwasher, got it fixed and explained how he did it. I would always use this company for future appliance issues
February 23, 2024
Unprompted review
New oven fitted and old taken away
My oven couldn’t be repaired so ordered new one through autowash which was quickly delivered and fitted by Conner and Jo they were nice friendly guys and completed the job quickly. Always have good dealings with Autowash
February 20, 2024
Unprompted review
My engineer was Nick Freeman
My engineer was Nick Freeman , he’s was knowledgeable, friendly, polite, and got the job done. Definitely recommend auto wash in the future.
February 14, 2024
Unprompted review
All good thank you
On time and very pleasant. Problem resolved very quickly thank you
February 14, 2024
Unprompted review
Good Customer Service
Informed in advance with booking updates. John (engineer) was great at solving fault.
February 13, 2024
Unprompted review
Terry very friendly helpful and…
Terry very friendly helpful and efficient carried job out with no problem - thank you!
February 6, 2024
Unprompted review
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