Auto World Store logo
Visit website

Auto World Store Reviews 12,100

•
TrustScore 4.5 out of 5

4.6

Hobby Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 2,121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including slot cars, model kits, and diecast vehicles, highlighting the exceptional quality and detail of these items. Many people appreciate the reasonable pricing, especially on sale items, making their purchases feel like a good value. Reviewers frequently commend the fast shipping and careful packaging, ensuring products arrive in excellent condition and on time. The company's responsiveness to issues like missing or defective parts is also highly regarded, with prompt replacements often exceeding expectations. However, some customers experienced delays in order fulfillment, with some orders taking longer than anticipated to ship out. A few other people also felt that the packaging for some items, particularly smaller collectibles, could be improved to prevent damage during transit. There were also occasional reports of missing items from orders or discrepancies between ordered products and what was received.

What people talk about most

Product

People report positive experiences with product, often highlighting the outstanding quality, detail, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast shipping times and... See more

Order

Reviewers mention positive feedback about order, with many customers finding the ordering process easy and... See more

Quality

Customers consistently note positive experiences with quality, praising the exceptional detail and design of... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding prices to be reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Auto World has the best selection of slot cars. The only issue is with the lack of parts for the new "can motor" chassis that are being offered in the new Auto World race sets. If a customer buys a... See more

Rated 5 out of 5 stars

I have made multiple purchases (model kits and diecast cars) from Auto World. Very good products and good service. When a recent model kit had a manufacturing defect, replacement parts were sent out... See more

Rated 5 out of 5 stars

Easy website to navigate the many Different Products. Ordering was quick and easy. Products ship fast and arrive in excellent condition sure to great care in packing and shipping. Prices are very re... See more

Rated 5 out of 5 stars

A purchased kit was missing a part. E-mailed Customer Service. Immediate response. A whole replacement kit was shipped the same day. Received just a few days later. Great Customer Service. Great... See more

Company details

  1. Hobby Store

Written by the company

Autoworld Store - Your source for diecast, model kits, and slot cars

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Prompt service

As usual, prompt and speedy delivery. Takes about 7 days from order to delivery, in some cases takes about 12 days, otherwise very consistent.

April 13, 2026
Rated 5 out of 5 stars

Auto World has the best selection of…

Auto World has the best selection of slot cars. The only issue is with the lack of parts for the new "can motor" chassis that are being offered in the new Auto World race sets. If a customer buys a new slot car race set, how is the customer going to race the slot cars that come with the race sets without replacement pick-up shoes when the shoes wear out?

April 10, 2026
Rated 5 out of 5 stars

Cool Chase, but...

I really appreciate the service and it's cool that I received a "Chase" version of the GT40... though I like the "regular" version more. I guess I'll have to order again and hope I don't get lucky.

April 9, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look