Not shipped my items
Not shipped my items, not replying to emails and phone calls I’m just getting hung up on.
Bought 2 outfits online for a wedding this weekend - gutted
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Not shipped my items, not replying to emails and phone calls I’m just getting hung up on.
Bought 2 outfits online for a wedding this weekend - gutted
Great customer experience! They helped me with making the right size choice and provided great service.
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