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Avalon Hosting Services Reviews 5

•
TrustScore 3.5 out of 5

3.7

Web Hosting Company•2 Locations
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Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. e-Commerce Service
  5. e-Commerce Solution Provider
  6. Software Company

Written by the company

Avalon Hosting Services Ltd. started the journey as Avalon Incorporation 12 years ago in 2007, as a software development company. The company was established based on providing IT-enabled services to its end customers. Day by day, the company started growing its business. After a dedicated seven years persistent industry, in 2014, the company launched a new glorious journey by establishing its Head Quarter (HQ) in Bangladesh. With this establishment, Domain, Hosting, SSL, and server were added to the central business. Three years later, in 2017, a new augmentation was introduced in 2017, as the name Avalon Tech Bangladesh. Today Avalon Hosting Services Ltd. is spreading its light of services as the mother company with two sister-concerns, Avalon Incorporation, and Avalon Tech Bangladesh.

Contact info

3.7

Average

TrustScore 3.5 out of 5

5 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The API connection is very stable

I've tested a few other domain reseller modules in the past that would randomly fail on name server updates or domain transfers. Avalon's module has been running smoothly on our billing portal for months now. Clean code, zero PHP warnings in the activity logs, and the API connection is very stable. I had one quick question regarding pricing sync, and their support team replied with a helpful answer in under an hour.

March 15, 2026
Unprompted review
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Reply from Avalon Hosting Services

Dear Liam Field,

Thank you for sharing your excellent feedback. We're thrilled to hear that our module has been running smoothly on your billing portal and that you've found the API connection to be stable.

It's also great to know that our support team was able to provide a swift and helpful response to your query. We strive to offer reliable business web hosting solutions backed by responsive support.

Should you have any further questions, please don't hesitate to open a support ticket. We encourage you to visit our website for more information on our services.

Kind regards,

Avalon Hosting Services.

Rated 5 out of 5 stars

Good uptime and good support

February 19, 2026
Avalon Hosting Services logo

Reply from Avalon Hosting Services

Hi Berndt, Thank you so much for the 5-star review! We are thrilled to hear that you are happy with our uptime and that our support team has been able to assist you effectively. Your business means a lot to us, and we look forward to continuing to provide you with reliable hosting.

Rated 4 out of 5 stars

Online support is very good...

February 14, 2026
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Reply from Avalon Hosting Services

Hi JEWEL, Thank you for taking the time to leave a review! It is great to hear that you’ve had a positive experience with our online support. We are always striving to provide 5-star service, so please let us know if there is anything more we can do to make your experience even better.

Rated 1 out of 5 stars

Poor communication

Poor communication . I cancelled my services for an unexplained reason. I have no idea why u cancelled my services

February 15, 2026
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Reply from Avalon Hosting Services

Hi Nelson. We sincerely apologize for the confusing automated email you received. You are completely right that the final message lacked a proper explanation.

Our system automatically marked your account as inactive because there were no active products or services on your profile for an extended period of time, following an unpaid domain renewal. While we did send several renewal reminders in January and February regarding the expiring domain, the final 'account closed' notification you received was poorly worded, and an automated review request was sent by mistake.

Please rest assured that your account was only marked inactive by the system and has not been permanently deleted. If you need assistance restoring your domain or require any further support, please log in to your account and open a support ticket with us so we can help you directly.

Thank you for bringing this to our attention so we can improve our automated messaging.

Rated 5 out of 5 stars

I am a small business owner and…

I am a small business owner and switched from GoDaddy to Avalon. Large cost savings, and the customer service provided by Engr. Arif Ahmed Joy is second to none. He is seemingly available all hours of the day, and a domain expert when it comes to web services, email, etc.

January 23, 2026
Unprompted review
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Reply from Avalon Hosting Services

Hi Mark, Thank you so much for making the switch to Avalon Hosting Services! It is fantastic to hear that the move has provided you with great cost savings for your small business. I truly appreciate the personal shoutout—it is always my goal to make sure our clients have the expert support they need for their web services and emails. We are here for you whenever you need us!

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