Avant Reviews 31,963

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease and efficiency, often highlighting the quick process for obtaining loans and receiving funds. Many people appreciate the helpfulness and professionalism of the staff, noting that the user experience is straightforward and easy to understand. However, some customers expressed dissatisfaction with the payment process, citing issues with unexpected withdrawals or continued charges after loans were paid off. Additionally, a few other people also felt that customer service was unhelpful or provided conflicting information, leading to frustration with resolving issues.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers appreciate the quick process for receiving funds,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and easy service,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the excellent and fast... See more

Staff

Reviewers highlight positive aspects of staff, noting that many employees are patient, engaging, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

My experience with Avant is and has been amazing. They are prompt with exceptance.and your delivery to your account is instant. You dont wait longer than a day for deposit. And once you pay your b... See more

Rated 5 out of 5 stars

I gave 5 ⭐because Avant has an easy application and when approved for an loan, I always had two or more choices to choose from what was comfortable for my repay. Im on my third approved loan. Always n... See more

Company replied

Rated 5 out of 5 stars

I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got th... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

About Avant

Written by the company

Primary-Brand-Mark-Blue-RGB-1

Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

5-star
4-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

Very simple very easy.

April 14, 2026
Unprompted review
Avant logo

Reply from Avant

We love hearing about how products issued through our platform have helped our customers move financially forward. Thanks so much for sharing your experience.

Rated 1 out of 5 stars

The worst bank I have ever been

The worst bank I have ever been with, for 2 weeks, the card was getting declined, and they asked me to send my ID, knowing I was traveling. Today, the card are still getting declined, and this is crazy.

April 14, 2026
Unprompted review
Avant logo

Reply from Avant

We apologize for the inconvenience. Please reach out to our customer support team at careteam@avant.com with the details so we can investigate and assist you with this issue promptly.

Rated 1 out of 5 stars

So its a 100% scam service

So its a 100% scam service. Percent rates 35%. Did a few paiments on due date - they charg a late fee, no matter that due date is today. Latef find that they did it 4 times and this payments hidden from main list of transactions. Call to support not possible - only music. Who gives them a license?

April 13, 2026
Unprompted review
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Reply from Avant

Avant has helped over 800,000 customers get the funds they need when they need them. We also have a TrustScore of 9.4/10 on TrustPilot, which is determined by nearly 9,000 reviews left by customers. To see what these customers have to say about their experience with us, http://www.trustpilot.com/review/avant.com

Rated 1 out of 5 stars

FRAUD !!!!

FRAUD !!!!! … Avant credit card made two unauthorized withdrawals from my bank account. I did not authorize these payments to them. They just did it on their own. This is completely against the law for them to authorize a bill payment without my consent.
That action is paramount to bank fraud.
I contacted Avant. There was nothing they could do. They said they would open an investigation as to how it happened, but I’m still out the money. BEWARE to not do business with Avant unless you want money taken from your bank without your authorization.!!! My bank has opened an investigationand is pursuing fraud on these unauthorized withdrawals.
They are EXTREMELY FRAUDULENT. (AVOID)!!!!!!!!!!

April 13, 2026
Unprompted review
Avant logo

Reply from Avant

Avant will never hold you responsible for unauthorized charges. If you think there’s been an incident with your account, please call our customer service team at 855-752-7012 or write to us at careteam@Avant.com right away so we can help you navigate the situation.

Rated 5 out of 5 stars

Avant is the easiest loan company to do…

Avant is the easiest loan company to do business with. This is my second loan, and i am very impressed with the process and speed my application was approved. My money was in the bank the next day

April 9, 2026
Avant logo

Reply from Avant

That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, {name} for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

The team was quick to respond to my…

The team was quick to respond to my credit line increase. Thank you!

April 13, 2026
Unprompted review
Avant logo

Reply from Avant

Thanks so much for letting us know! We want to empower our customers on their financial journeys, and we’re happy to help you reach your goals.

Rated 1 out of 5 stars

BEWARE ..BEWARE.

BEWARE ..BEWARE.. " IMPORTANT"
"AVANT" ARE THIEVES AND SCAMMERS .. ON " FBI" LIST .

AVANT CARD IS PUTTING FAKE CHARGES ON YOUR CARD AND MAKING YOU PAY FOR IT ...😡

NO OTHER SCAMMERS BUT AVANT THEMSELVES ... FAKE OR REAL CHARGES ON YOUR CARD PUT BY THE BIGGEST SCAMMERS AND THIEVES " AVANT " ...REPORT TO THE " FBI "

April 13, 2026
Unprompted review
Avant logo

Reply from Avant

Avant will never hold you responsible for unauthorized charges. If you think there’s been an incident with your account, please call our customer service team at 855-752-7012 or write to us at careteam@Avant.com right away so we can help you navigate the situation.

Rated 5 out of 5 stars

This is a great credit card

This is a great credit card! As long as you are responsible with on time payments, you will get credit increases and build your credit.

April 11, 2026
Unprompted review
Avant logo

Reply from Avant

Thank you so much, W C for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 1 out of 5 stars

Still can't use my card after 2 weeks

They issued me a new card and I activated it the same day I received it. Unfortunately they keep telling me I have to wait 2 business days to use it because the system doesn't recognize it yet. Meanwhile they "system" is still charging me interest and will accept payments on my new card but I still can't use it. This has been goin on for 2 weeks.

April 2, 2026
Unprompted review
Avant logo

Reply from Avant

We're sorry to hear about the delay in receiving your card. Please note that card delivery can take up to 15 business days. If it has been more than 15 business days, please reach out to our customer service team for assistance and to resolve any issues with the delivery at careteam@avant.com.

Rated 5 out of 5 stars

Quick and easy

Quick and easy

April 10, 2026
Unprompted review
Avant logo

Reply from Avant

Thank you so much, Ralph for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Yes they explained everything to me to…awesome

Yes they explained everything to me to where I understand it and what to except thank you

April 9, 2026
Unprompted review
Avant logo

Reply from Avant

That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, {name} for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Honest and helpful

Honest and helpful

February 4, 2026
Unprompted review
Avant logo

Reply from Avant

That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, {name} for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Fast service

Fast service, the money was in my account within a day.

April 3, 2026
Avant logo

Reply from Avant

Thank you so much, Lori Puthuff for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Only company that gave me a fair loan…

Only company that gave me a fair loan without crazy fees. They saved me!

April 1, 2026
Avant logo

Reply from Avant

We love hearing about how products issued through our platform have helped our customers move financially forward. Thanks so much for sharing your experience.

Rated 5 out of 5 stars

The process was very easy and did not…

The process was very easy and did not have to be bothered by the phone and all was super easy and then company was very helpful and getting a approved was wonderful

April 1, 2026
Avant logo

Reply from Avant

We’re here to champion you on your financial journey, and it sounds like you’re well on your way!

Rated 3 out of 5 stars

Probably won’t use again

What was troubling for me was as at no time ever was I told it would take 3 week to make a decision and get payment. Every time I called customer service it was a middle eastern call center lacking in any type of of manners or useful information. I’ve used Avant several times in the past with no problems and never waited longer than 48 hours. I won’t be using them again.

March 24, 2026
Avant logo

Reply from Avant

Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file and a description of the issue, or your handle name, so we can investigate. Our team is standing by to assist you!

Rated 5 out of 5 stars

You have always been easy to work with…

You have always been easy to work with worry free and stress free Thank you

April 2, 2026
Unprompted review
Avant logo

Reply from Avant

Thanks so much for letting us know! We want to empower our customers on their financial journeys, and we’re happy to help you reach your goals.

Rated 5 out of 5 stars

Easy to manage and to pay bills

Easy to manage and to pay bills
Lets you see the balance

April 6, 2026
Unprompted review
Avant logo

Reply from Avant

Thank you so much, Johnny V for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

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