Outrageous waiting times for complaints. To be fair complaint upheld but the waiting time for being paid out redress claims is ridiculous. Quick off the mark when they are not being paid their mo... See more
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I can honestly say I have never dealt with a more incompetent company. It has been over 3 weeks since applying for a loan and still no decision made, I have followed this up every day and keep ge... See more
Multiply money laundering searches on my credit report from Avant credit. Not long ago did quotation search for a home improvements loan, been shown in the results a pre-approved loan by avant credit,... See more
Could not get reps on phone to understand paying early and changing payment date, I never ever got this resolved (they purposely missed a payment to get more interest) and have never provided me with... See more
Company details
Information provided by various external sources
AvantCredit (FormerlySpringCoin) is a direct lender of unsecured personal loans in the United Kingdom. You can apply for personal loans ranging from £1,000 to £20,000. AvantCredit Personal Loans are great for individuals that cannot get a loan with their banks or building societies but do not want to resort to payday loans or cash advances. AvantCredit focuses on providing an accurate interest rate for each applicant.
Contact info
48 Warwick Street, W1B 5NL, London, United Kingdom
- 0800 610 1516
- support@avantcredit.co.uk
- avantcredit.co.uk
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I wish there was an option for Zero…
I wish there was an option for Zero stars! Don't get loan with this company if you have any hope of paying off early! We paid off a loan early and had to make an overdue payment due to dd coming out the following day, now they have over £100 over our money that they are putting deliberate obstructions in the way of repaying back to us!
Brilliant Service
Very misleading avoid this company…
Very misleading avoid this company rubbish,
Complete cock up with the whole process
They get all your personal data then you get declined even though you are accepted at the beginning of the process.
Terrible customer service.
Terrible customer service.
Avoid at all cost. Raised a complaint with them which they agreed but with no compensation. On top of that they send me a final response for another customer complaint to me.
DPA breach?
Terrible customer service and a even worse complaints department
Was told I was 100% pre-approved for a…
Was told I was 100% pre-approved for a loan. Applied, declined, Shouldn't be allowed. It's misleading to people. Avoid like the bubonic plague. Would never use this awful company.
Absolute charlatans
Absolute charlatans - 100% acceptance through the link and then rejected after providing all my information.
This is an excellent service
This is an excellent service, I would recommend them, the APR is not too high as well
They get you to sign everything up…
They get you to sign everything up front including direct debits for the bank etc and then turn down the loan - waste of time and one wonders if it is used for other purposes like getting all the information - I was not impressed with their ta tics
I have applied for a loan via…
I have applied for a loan via clearscore with an apparent 100% certainty of approval. It's been over 24 hours and I still dont have a decision. I have to say, I'm not impressed so far and am thinking I might not accept the loan when approved. If I had known it would take this long, I would have opted for an alternate provider. It also worries me because if they cannot do this bit right, what will the actual loan process be like.
Multiply money laundering searches
Multiply money laundering searches on my credit report from Avant credit. Not long ago did quotation search for a home improvements loan, been shown in the results a pre-approved loan by avant credit, but decided to go with the ones with better rates. Now they do AML search on my profile almost every month. Can't be good.
Definitely the best loan company in the UK
Definitely the best loan company in the year 2015 ro date. My experience with Avantcredit representatives is of high quality in terms of customer satisfaction. I score them 100 %. I'm very happy with the service I received 36 months ago, thank you. Absolutely, I'll recommend Avantcredit to friends and family.
Got a large loan from avant credit for…
Got a large loan from avant credit for home improvements and debt consolidation. It is a long process and anyone looking for a quick loan decision might be disappointed. It was a full week from initial application to receiving the funds
There is very little communication and you have to do a lot of chasing and when you do call consumer services you end up with a call handler in the US which is frustrating.
I was given a loan from Avant…
I was given a loan from Avant credit/springcoin about 5 years ago, I sold my property and paid the remaining balance off, 5 years later I had a debt collectors letter through the my door to ring them to do with Avant credit.
I rung to find out Avant credit wanted money from me which I paid in full 5 years previous, had to do alot of research to prove I'd paid this to which I did and all was sorted. My worry is how many people are they doing this to especially if some people can't remember years before
Odd Application Process
A bad experience overall. I applied for a car loan (with over 50% deposit), they run a quotation search, after being told my guaranteed rate - which is surprisingly good and an apparent 100% chance of success. You are asked to provide payment details, dates etc. They even ask you to complete various tasks such as upload bank statements and complete direct debit paperwork. I even got confirmation that my direct debit was set up. The interesting thing was that my statement showed a very healthy balance, and I have no debt, apart from my mortgage, and my credit rating is fair because I have a four year old, fully settled default showing. There are no missed payments on any of my other accounts. Why they have you complete so much paperwork only to decline you several days later is most odd. I suspect I am not the kind of customer they want, they probably target more vulnerable individuals whom are more profitable, which is fair enough.
Straight forward online process and…
Straight forward online process and received loan fairly quickly. BUT a one hit wonder!!! Despite the initial experience being good, you will have difficulty acquiring a 2nd loan despite paying off the 1st one with no problems!
I am always kept informed of my account…
I am always kept informed of my account details. They have affordable interest rates. They seem always keen to please and better their service.
3 weeks and still no decision.
3 weeks and still no decision.
If had known it would be this long, I would not have bothered.
Still haven't heard anything what a waste of time
Still haven't heard anything
Fast decisions and an easy to use…
Fast decisions and an easy to use website Questions answered quickly and efficiently.Everthing explained and easy to see online. In all was impressed with company.
If you pay off your loan and want next…
If you pay off your loan and want next one forget about it,it's 1 and 1 only time loan with them
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