AvantCredit UK Reviews 

1,027
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Outrageous waiting times for complaints. To be fair complaint upheld but the waiting time for being paid out redress claims is ridiculous. Quick off the mark when they are not being paid their mo... See more

Rated 1 out of 5 stars

I can honestly say I have never dealt with a more incompetent company. It has been over 3 weeks since applying for a loan and still no decision made, I have followed this up every day and keep ge... See more

Rated 3 out of 5 stars

Multiply money laundering searches on my credit report from Avant credit. Not long ago did quotation search for a home improvements loan, been shown in the results a pre-approved loan by avant credit,... See more

Rated 1 out of 5 stars

Could not get reps on phone to understand paying early and changing payment date, I never ever got this resolved (they purposely missed a payment to get more interest) and have never provided me with... See more

Company details

  1. Money & Insurance

Information provided by various external sources

AvantCredit (FormerlySpringCoin) is a direct lender of unsecured personal loans in the United Kingdom. You can apply for personal loans ranging from £1,000 to £20,000. AvantCredit Personal Loans are great for individuals that cannot get a loan with their banks or building societies but do not want to resort to payday loans or cash advances. AvantCredit focuses on providing an accurate interest rate for each applicant.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(1,027)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I wish there was an option for Zero…

I wish there was an option for Zero stars! Don't get loan with this company if you have any hope of paying off early! We paid off a loan early and had to make an overdue payment due to dd coming out the following day, now they have over £100 over our money that they are putting deliberate obstructions in the way of repaying back to us!

October 3, 2018
Unprompted review
Rated 1 out of 5 stars

Very misleading avoid this company…

Very misleading avoid this company rubbish,
Complete cock up with the whole process
They get all your personal data then you get declined even though you are accepted at the beginning of the process.

September 18, 2018
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

Terrible customer service.

Avoid at all cost. Raised a complaint with them which they agreed but with no compensation. On top of that they send me a final response for another customer complaint to me.

DPA breach?

Terrible customer service and a even worse complaints department

September 17, 2018
Unprompted review
Rated 1 out of 5 stars

They get you to sign everything up…

They get you to sign everything up front including direct debits for the bank etc and then turn down the loan - waste of time and one wonders if it is used for other purposes like getting all the information - I was not impressed with their ta tics

August 29, 2018
Unprompted review
Rated 2 out of 5 stars

I have applied for a loan via…

I have applied for a loan via clearscore with an apparent 100% certainty of approval. It's been over 24 hours and I still dont have a decision. I have to say, I'm not impressed so far and am thinking I might not accept the loan when approved. If I had known it would take this long, I would have opted for an alternate provider. It also worries me because if they cannot do this bit right, what will the actual loan process be like.

August 16, 2018
Unprompted review
Rated 3 out of 5 stars

Multiply money laundering searches

Multiply money laundering searches on my credit report from Avant credit. Not long ago did quotation search for a home improvements loan, been shown in the results a pre-approved loan by avant credit, but decided to go with the ones with better rates. Now they do AML search on my profile almost every month. Can't be good.

August 13, 2018
Unprompted review
Rated 5 out of 5 stars

Definitely the best loan company in the UK

Definitely the best loan company in the year 2015 ro date. My experience with Avantcredit representatives is of high quality in terms of customer satisfaction. I score them 100 %. I'm very happy with the service I received 36 months ago, thank you. Absolutely, I'll recommend Avantcredit to friends and family.

August 6, 2018
Unprompted review
Rated 3 out of 5 stars

Got a large loan from avant credit for…

Got a large loan from avant credit for home improvements and debt consolidation. It is a long process and anyone looking for a quick loan decision might be disappointed. It was a full week from initial application to receiving the funds
There is very little communication and you have to do a lot of chasing and when you do call consumer services you end up with a call handler in the US which is frustrating.

August 4, 2018
Unprompted review
Rated 1 out of 5 stars

I was given a loan from Avant…

I was given a loan from Avant credit/springcoin about 5 years ago, I sold my property and paid the remaining balance off, 5 years later I had a debt collectors letter through the my door to ring them to do with Avant credit.

I rung to find out Avant credit wanted money from me which I paid in full 5 years previous, had to do alot of research to prove I'd paid this to which I did and all was sorted. My worry is how many people are they doing this to especially if some people can't remember years before

July 31, 2018
Unprompted review
Rated 1 out of 5 stars

Odd Application Process

A bad experience overall. I applied for a car loan (with over 50% deposit), they run a quotation search, after being told my guaranteed rate - which is surprisingly good and an apparent 100% chance of success. You are asked to provide payment details, dates etc. They even ask you to complete various tasks such as upload bank statements and complete direct debit paperwork. I even got confirmation that my direct debit was set up. The interesting thing was that my statement showed a very healthy balance, and I have no debt, apart from my mortgage, and my credit rating is fair because I have a four year old, fully settled default showing. There are no missed payments on any of my other accounts. Why they have you complete so much paperwork only to decline you several days later is most odd. I suspect I am not the kind of customer they want, they probably target more vulnerable individuals whom are more profitable, which is fair enough.

July 25, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look