Avenir Clinics Reviews 191

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring nature, and ability to make them feel at ease. Many highlight the exceptional service, noting that explanations are clear, detailed, and tailored to individual needs, leading to a comfortable and reassuring experience. People frequently mention the personalized approach and the thoroughness of consultations and aftercare. However, some customers also noted issues with appointment punctuality, specifically mentioning that being late by a small margin resulted in cancelled visits, leading to inconvenience and wasted time.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising Sonia for her welcoming, professional,... See more

Service

Clients share positive opinions on service, frequently highlighting the personalized and professional... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the staff for being... See more

User experience

People report positive experiences with the user experience. Customers describe the experience as welcoming,... See more

Based on these reviews

Rated 5 out of 5 stars

Sonia was incredibly professional and made the whole process so easy. She took time to help me understand possible side effects from the injection I had for hayfever. I’m pleased to say I’ve not exper... See more

Company replied

Rated 5 out of 5 stars

Had a great appointment with Sonia today for a hayfever treatment. She is always punctual, doesn’t rush you, explains everything properly but succinctly even though she knows I have had it before. I f... See more

Company replied

Rated 5 out of 5 stars

Well, it is really difficult to put into words (after so many visits) how wonderful each visit is to see Sonia. I was informed without any pushiness at all, about the new products and treatments avail... See more

Company replied


Company details

  1. Skin Care Clinic

Written by the company

A Facial Aesthetics and Skin Clinic offering a professional and friendly service in Northwood, Rickmansworth,Herts and beyond.Non-Surgical Skin Rejuvenation and Anti-Ageing Treatments are provided by an Aesthetic Practitioner including Anti Wrinkle Treatments for the upper face,bunny lines,brow lift, jawline slimming,dimpled chin, gummy smile,‘Nefertiti Neck Lift’; Dermal fillers for the cheeks,lips,jaw,chin and lower face lines; Anti-sweating Treatments;Skin Quality Treatments including Profhilo, Sunekos and WOW Fusion Microneedling with Mesotherapy;Medical Grade Chemical Peels including Obagi Blue Radiance and BioRePeel; Obagi Medical Grade Skincare for acne,hyperpigmentation and melasma and Vitamin B12,Biotin and Hay fever injections


Contact info

4.8

Excellent

TrustScore 5 out of 5

191 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Polynucleotides

Sonia is a lovely person and from the minute you meet her she makes you feel very welcome and puts you at ease. She is very knowledgeable about the skin, nothing is too much trouble and I would trust her 100%. I had the Polynucleotides treatment which I understand takes up to 3 months to fully take effect. I have seen some minor improvements but looking forward to hopefully seeing the full result soon.

January 11, 2024
Unprompted review
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Reply from Avenir Clinics

Thank you Lynda for your kind words. I am so happy to hear how comfortable you felt in my care. The results seen so far in the treatment course have been lovely and subtle and I look forward to the treatment progressing over the next couple of months.

Rated 5 out of 5 stars

B12 + skin consultation

I came to see Sonia for a B12 Injection and a skin consultation. Sonia is friendly, professional and extremely knowledgeable. Her passion for what she does is second to none and makes it certain for me that I am in great hands.

Sonia explained everything clearly and in detail, she kindly recommended the few changes I could make to improve my skincare regime and further treatments + products I could consider without being pushy like others.

Extremely approachable and kind, look forward to continuing my skin care journey with Sonia.

December 1, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Roopa for your heartfelt testimonial. It is lovely to hear how much knowledge you gained from the initial appointment and I look forward to supporting you during your skin and wellbeing journey.

Rated 5 out of 5 stars

Great!

I came to this clinic to have my regular B12 injection as my old clinic closed down suddenly. I can’t rate Sonia highly enough. She is personable, extremely knowledgeable and genuinely a lovely person. I’m so glad to have found a great replacement for my regular shot of energy!

December 7, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Katie for your kind words. It was lovely to meet you too and I look forward to seeing you again in the new year.

Rated 5 out of 5 stars

Profhilo…

I visited Sonia to have my Profhilo treatment. She was incredibly knowledgeable and helpful in explaining the process, how the treatment would help my skin and the results i could expect. I felt completely at ease during the treatment and she helped calm my nerves. Having completed my course im extremely happy with the results and would highly recommend Sonia!

October 18, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Reena for your heartfelt words. The Profhilo treatment is incredibly popular with our patients and I am so pleased you are happy benefiting from your results. Your skin is truly glowing and radiant! I look forward to seeing you again very soon.

Rated 5 out of 5 stars

Avenir Clinic

Sonia has introduced me gradually to the Obagi products to ensure I do not react as I have sensitive skin. In just 6 weeks there has been a real difference to the fading of my pigmentation without any peeling or sensitivity. She has also responded quickly to questions and been very helpful in explaining how to use the products. I would highly recommend Avenir clinics for the professional and personal service.

November 2, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Anita for your lovely testimonial. I take a very bespoke approach to every patient and I am so glad that you have followed the gradual protocol to the Obagi Nuderm System meticulously as you can see the transformation already in such a short space of time. I am so pleased it has given you back the confidence you deserve.

Rated 5 out of 5 stars

Sonia is so informative and takes time…

Sonia is so informative and takes time in her work, she is very gentle and explains everything she is doing, would highly recommend her treatments

November 2, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Felicity for your lovely testimonial. It has been an absolute pleasure treating you and I am so pleased that you have been happy with your results. I look forward to seeing you again soon.

Rated 5 out of 5 stars

Friendly and informative

Highly recommend Sonia. I met with her to discuss my skin concerns, she was very informative on not just how to treat it and different products and options but also the causes. The clinic is really clean, private and comfortable.

October 12, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you for your kind words Gemma. I am glad you felt so comfortable in my care and I look forward to supporting you on your Obagi skin journey.

Rated 5 out of 5 stars

Fantastic experience

I've recently had my first two consultations with Sonia at Avenir Clinics and have now started with botox treatments. I was immediately impressed by Sonia's professionalism, coupled with a warm and friendly approach that put me at ease right away. Sonia explained everything in depth and without rushing and I never felt pressured. The information and advice received from Sonia were most honest and the chosen treatment feels very much customised to my needs. The before and after care is second to none.
I can only but highly recommend having treatments with Sonia, she's an amazing professional.

August 31, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you very much Marcella for your kind words. It has always been important to me to make my patients feel comfortable and educate them on the various options and of course the most appropriate treatments bespoke to them. I am so glad you were very happy after your first appointment and I look forward to seeing you again very soon.

Rated 5 out of 5 stars

I would definitely recommend Avenir…

I would definitely recommend Avenir Clinics 100%. During my consultation Sonia was extremely thorough and explained all options. On the day of treatment she made me feel so relaxed and at ease even though I was a little nervous. She took her time and talked me through each step. I had the Teoxane 8 point lift, the results were immediate I looked younger, radiant and refreshed. I have already booked another appointment for the lines on my forehead! Brilliant service all round thank you. Giselle

September 14, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you very much Giselle for your heartfelt testimonial. Despite feeling a little nervous, I am glad that you felt so comfortable in my care. Your reaction when I handed you the mirror at the end of the treatment was just beautiful to see. I look forward to seeing you again very soon.

Rated 5 out of 5 stars

Great service

Great service, sonai was amazing and explained everything thoroughly and has helped me with my skin. She is very professional and I will be definitely be using her services again.

May 11, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you for your kind words Minesh. It was a pleasure to treat you and I look forward to seeing you again soon.

Rated 5 out of 5 stars

Sonia was very knowledgeable about my…

Sonia was very knowledgeable about my skin concerns and Obaji. She went into a lot of detail to make sure I fully understood the cause of my skin concerns and how each product will help. Sonia also made me feel very comfortable speaking about and showing my skin. I’ve been using Obaji for over 2 weeks now and have already noticed a massive difference. I’m looking forward to seeing more progress in the future!

August 5, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Sophie for your lovely testimonial. Your progress within a short space of time has been great and I look forward to continuing to support you on this journey.

Rated 5 out of 5 stars

Very happy with the consultation

Very happy with the consultation, treatment and result. Lovely woman, calming and relaxed tone

May 10, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you very much for your kind words. I am very pleased to hear you were happy with the results. I look forward to seeing you again soon.

Rated 5 out of 5 stars

5 Stars for Avenir Clinics

From the minute I met Sonia I knew I was in good hands. My appointment was bang on time and Sonia explained everything to me in detail beforehand to make sure I was happy to continue with my Botox injections. I have had Botox a few times elsewhere but I will definitely come back here. Sonia was very careful with the injections and I felt no pain at all.

August 4, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you for your lovely testimonial Alex. I am so happy to hear how comfortable you felt and I look forward to seeing you again soon.

Rated 5 out of 5 stars

Obagi Peel with Sonia

I had an Obagi Peel with Sonia and I couldn't be happier with the result. Sonia was incredibly professional and explained everything in detail before getting started. She is very knowledgeable and I felt I was in a very safe pair of hands. I'll definitely be booking another appointment with Sonia soon!

July 6, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you very much for your lovely testimonial. I am glad you found the consultation comprehensive and thorough and I look forward to supporting you on your journey.

Rated 5 out of 5 stars

Thank you Sonia!

Thank you Sonia, for solving my hayfever issues! I wholeheartedly recommend Sonia’s services; she is kind, caring and very professional. She always follows up to ask how I am feeling and has really made a difference to my life! I had the Botox hayfever treatment which was easy and very well explained. Sonia is so good at what she does, she has patience and shows she cares in everything she does. Thank you so much Sonia, for the difference you have made to me!

June 13, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you very much for your heartfelt testimonial! I knew how much you were suffering this hay fever season and so happy to hear you are able to enjoy the Summer again!

Rated 5 out of 5 stars

Fantastic service

Sonia was very professional and welcoming. She made me feel welcomed & at ease the whole time i was there. Will definitely book again.

June 22, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you for your lovely testimonial. I look forward to seeing you again very soon.

Rated 5 out of 5 stars

Great experience

I recently contacted Sonia about some procedures and was contacted back very swiftly. I opted for a virtual consultation, and I was very pleased with the level of detail provided and how knowlegble she is. She did not rush me through the consultation and took the time needed to answer my questions. I came into the consultation rooms at the pharmacy the following day for the procedure, again, she did not rush through my appointment, she was very attentative and gave me all the aftercare instruction needed. Overall, it was an excellent service and I will definitely go back to Sonia again.

June 15, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Kerry for your lovely words. I am so glad to hear you did not feel pressured in any way and were able to process all the information provided before deciding to proceed with the treatment. I look forward to seeing you again soon.

Rated 5 out of 5 stars

Great communication and information…

Great communication and information regarding different options before the appointment and aftercare given. Highly recommend this clinic to anyone.

May 27, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Sofie for your kind words. I am so glad to hear you are benefitting from the results and I look forward to seeing you again soon.

Rated 5 out of 5 stars

Hayfever Injection

Thankyou, thankyou for my hayfever injection. I was offered an appointment the next day and Sonia made me feel very comfortable. She had a lot of knowledge which reassured me I had made the right choice. I'm very grateful to you, as my hayfever injection has kicked in & I'm able to enjoy this lovely weather. Highly recommend to anyone suffering.

June 8, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Sonya for your kind words. I am so glad you were able to come in and that you can enjoy the glorious weather symptom free.

Rated 5 out of 5 stars

I had a very pleasant experience with…

I had a very pleasant experience with Avenue clinics. Professional, polite and friendly.

I was given all the information and the freedom to ask questions and take my time.

Very pleasant experience and I will definitely recommend and use the clinic again.

June 9, 2023
Unprompted review
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Reply from Avenir Clinics

Thank you Sabina for your lovely testimonial and I look forward to seeing you again.

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