Avensure Ltd Reviews 1,760

Overall, Avensure provide a good service. Their staff are friendly and knowledgeable. It is good that there is always someone available to help.
The service perhaps isn't as good as the initial salesperson made it out to be.
Whilst the staff who work on the HRIS are very helpful, the system itself isn't particularly user friendly.

Excellent customer care, can always get hold of them when I need them, and solid strong advice. Feel very assured with our HR going forwards

Helpful staff, clear advice.

I met Nick at the HR/Employment Law meeting and we went on from there. It was easy to get started and everyone was helpful and friendly. Puts your mind at rest that you have people to help you if anything comes up that you are not sure about.

Very helpful, patient and knowledgeable team. Also a mention to Claire T - thank you for all your help.

We have only been with Avensure for a couple of weeks but their incredible service has already blown us away. Each person we have spoken to have been polite, friendly, knowledgeable and professional. Letters/documents that we've requested have been in our inboxes within minutes saving us valuable time whilst also ensuring the contents comply with the relevant laws/regulations. Avensure have taken an enormous weight off our shoulders.

David is very personable, understanding and thorough. He's helped us reach our desired outcomes each time. Highly recommend Avensure.

I had very good support and they always gave me a call back if they was not available on my first call.

A recent incident required us to use the services of Avensure. Our Account Manager was not available on the day, however, the service provided by Alfie Hand was exceptional. The advice and support given resolved our concerns with no further issues. Thank you Alfie for your continued support. This is very much appreciated.

Signed us up to an additional five year contract and although not providing an efficient service and significant charging refuse to allow us to exit. Should not be allowed.

In regards to the reply from Avensure, we are very much a customer of yourselves and have reached out on several occasions to unable us to fairly exit the contract, however this has been refused. As you have proven that openly discussing the issue has not helped then anonymity will be held.

Final response, agree to disagree. Thanks

We have found avensure services invaluable in helping us steer the company and give us the best advice. Its like having an HR in our own office, brilliant service Many thanks to Di-anne for all her continued help.

The support we receive gives us the reassurance and confidence to handle employment law matters. This also helps us to focus more on our actual work than on lengthy disputes with staff.

I receiving unwanted mails by post for a forum meeting I not wish to visit and I haven't signed for plus some reminders.
This is definitely form of unsolicited mails that I reported to the trading standards.

I’ve had the pleasure of working with Avensure for many years, and I cannot say enough about how fantastic they are. From the start, their team has been incredibly professional, responsive, and deeply knowledgeable
The level of support we’ve received is unmatched. Whenever we have a question or need assistance, the team at Avensure is always there, providing clear, actionable advice. They are quick to respond and always ensure we have all the information we need to make informed decisions.
I’d like to give a special mention to Alfie, who took the time to explain everything regarding a recent issue, he really helped to put my mind at ease.
I highly recommend Avensure to any business looking for reliable legal and HR support.

Have used Avensure for the first time recently since stepping into my new role. Very easy and efficient to deal with, can't fault the feedback and advice i received.

The advisor was approachable, knowledgeable, and responsive, which made it easier to navigate sensitive conversations and complex decisions. Their ability to interpret policy clearly and offer tailored advice gave me confidence in the process. It also helped reduce delays and uncertainty, allowing me to focus on supporting the clinician and maintaining service continuity. Having that dedicated support felt like a partnership rather than just a transactional service.

Amanda is always supportive and proactive. every time we have issues she support the company. She completes all tasks within time and she always advices us.
Also everytime if we need some staff contracts updated and reviewed rhey always respond on time and make sure its updated

Running a busy club in Lincolnshire and the issues we encounter from staff and customer Avensure Ltd advice and govenance in all matters has been invaluable. The club has built an excellent working relationship with the staff at Avensure, and no amount of explanations are too much trouble. The club can function smoothly in the knowledge of professional company behind them.

I was able to speak to the same advisor who knew all the history of any issues I was having. Jay was very knowledgeable, helpful and always gave the best advice. The communication has been great and overall I am very pleased with the service provided and would highly recommend their services

Sheamus did an amazing job assisting my company and I every step of the way through an employment situation. His advice was clear and consistent and we never felt alone at anytime.
His attention to detail, understanding and dedication made us feel like we were his only client and nothing was to much trouble.
The experience we have received from him is nothing less than 5* and we will definitely recommend using this company based on his work.