Love the bike, especially the programmable boost levels. But I withheld a star because like so many other companies, you equipped these bikes with gearings that are grossly too high! A bike this... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I Was Quite Heated About The Entire Situation With My "Clyesdale" . My Own Nickname For My Adventure 2 Fat Tire E Mountain Bike.a Only Cause How Things Led Up To Me Getting A Flat Tire. Having To Wal... See more
Company replied
I had a battery issue with my Pace 500-2 that was diagnosed during a troubleshooting session. A link was sent to replace the battery and I immediately ordered one. The order sat unfulfilled for a mont... See more
This E-bike is living up to all my expectations. The battery lasts weeks, which makes it super easy for everyday rides without constantly thinking about charging. It tops out around 20 mph, but the... See more
Company replied
Company details
Written by the company
Ride more. Be happy. There is an undeniable joy in motion. We whole heartedly believe that every ride is an opportunity for our customers to change the way they experience the world.
Contact info
3040 Saturn St Suite 202, 92821, Brea, United States
- 866-300-3311
- info@aventon.com
- aventon.com
4.4
Excellent
5K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Aventon Bikes
Hi Chris,
We are glad you received your order quickly! Thank you for your positive feedback; we appreciate it a lot.
Let us know if you have any other questions!
Thank you,
Aventon
Smooth operation
Smooth operation. Ease of choosing power levels using torque sensor. Weight and suspension make for a comfortable ride. The mirrors I ordered with it are much too convex. Can't see cars coming from behind until they're very close. Recommend mirrors from Walmart.
April 27, 2026
Reply from Aventon Bikes
Hey Patrick,
We're happy to hear that you find the operation smooth and the ride comfortable. We appreciate your feedback regarding the mirrors and will look into this. Thank you.
Let us know if you have any other questions!
Thank you,
Aventon
This is my first E-bike
This is my first E-bike. Aventon had a sale going on and I had compared various bikes online. It is not the cheapest, however it is a quality machine. So far I am very pleased with my purchase.
April 27, 2026
Reply from Aventon Bikes
Hi John,
We're happy to hear that you are pleased with your first E-bike purchase! We appreciate your acknowledging the quality and are glad you're enjoying your ride. Thanks for the positive feedback!
Let us know if you have any other questions!
Thank you,
Aventon
Hello Aventon team
Hello Aventon team. I am very happy with my first ebike purchase of Adventure 3. The quality seems very nice. Fast shipping and packaged well.I would definetly recommmend
April 27, 2026
Reply from Aventon Bikes
Hi Frank!,
We're happy you are pleased with your Adventure 3 ebike! It's great to hear the shipping was fast and the packaging was good. We appreciate your recommendation!
Let us know if you have any questions!
Thank you,
Aventon
Tough to get front wheel on when…
Tough to get front wheel on when assembling. Im 62 and was alone. Great bike so far. Thanks
April 27, 2026
Reply from Aventon Bikes
Hi Peter,
We appreciate your feedback and are glad you like the bike. We're sorry the assembly was difficult and will review the process.
Let us know if you have any other questions!
Thank you,
Aventon
Love my bike!
April 27, 2026
Reply from Aventon Bikes
Hi Peter!
Thanks for the feedback, and we are thrilled you are loving it!
Do not hesitate to reach out to our team if you have any questions!
Thank you,
Aventon
Receiving my Aventon bike.
My bike was delivered in a sturdy cardboard box. When I unbacked it the parts were easy to assemble with the help of the Aventon Youtube video. I charged the battery and had a wonderful ride on my usual paths.
April 27, 2026
Reply from Aventon Bikes
Hi Glenn,
We're happy to hear that the bike arrived safely and was easy to assemble using our video. We're glad you enjoyed your first ride on your familiar paths! Thanks for the positive feedback.
Let us know if you have any other questions!
Thank you,
Aventon
Avalon Soltera 3 ADV Magic!
This bike was just fantastic. It has no gears but went up hill like champion. It does not even look like an electric bike. Simple, strong and quite inexpensive
April 27, 2026
Reply from Aventon Bikes
Hi Keith,
We're happy to hear that you find the bike fantastic! It's great to know you were able to go uphill easily and that you appreciate its simple, strong, and inexpensive design. Thanks for your positive feedback.
Let us know if you have any other questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Steve!
We appreciate you taking the time to leave a review! Do not hesitate to reach out to our team if you have any questions!
Thank you,
Aventon
Purchased a Current EXP and couldn’t be…
Purchased a Current EXP and couldn’t be happier. This bike is awesome!
April 27, 2026
Reply from Aventon Bikes
HI Jeff,
We appreciate your feedback and are so happy to hear you are pleased with your Current EXP! We're glad you find the bike awesome.
Let us know if you have any questions!
Thank you,
Aventon
This is why I bought the Aventon M Ebike
Aventon Bikes has made incredible products!! the bike I purchased was a "Aventure M Ebike" I won't stretch the truth, it was expensive. However, you get what you pay for as the saying goes. I would rather buy an ebike that can be serviced anywhere and built to last and looks great, rather than to buy an ebike, end up not liking it, selling it for a loss then buying a ebike I really want. that's why I bought the Aventon M. It is BEAUTIFUL and an AWESOME EBike!!
April 27, 2026
Reply from Aventon Bikes
Kevin Tison,
We're happy to hear that you find your Aventure M ebike beautiful and awesome! We appreciate you sharing your experience and are glad you're satisfied with your purchase. Thank you for your positive feedback!
Let us know if you have any questions!
Thank you,
Aventon
Bike arrived quickly
Bike arrived quickly. Professionally packaged with all the tools I needed to build it. The instructions were also well done as well as videos to watch. I took my time and it was about 45 minutes all told to complete.
April 27, 2026
Reply from Aventon Bikes
Hi Jeff ,
We're happy to hear that the bike arrived quickly and was professionally packaged. We're also glad the tools, instructions, and videos helped you with assembly. Thank you for your positive feedback!
Let us know if you have any other questions!
Thank you,
Aventon
Loving the bike
April 27, 2026
Reply from Aventon Bikes
Hi Anthony!
We appreciate you taking the time to leave a review and we are glad you are loving it so far!! Do not hesitate to reach out to our team if you have any questions!
Thank you,
Aventon
Love the bike
Love the bike. The bike is light enough that I can use it with out assist on the flat but has enough assist to make hills easy as needed.
April 27, 2026
Reply from Aventon Bikes
Hey Daryll,
We're happy to hear that you love the bike! It's great that it's light enough to not need assistance and provides assistance for hills. Thank you for the positive feedback.
Let us know if you have any questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Ryan,
We're happy to hear that you had a positive experience with our fast shipping and easy process. Thank you for your feedback!
Let us know if you have any questions!
Thank you,
Aventon
Stylish, Comfortable, Easy Operation
Purchased the Level 3 for him and the Abound SR for her and we love them. Hit our local trails as soon as they arrived and we’re enjoying every minute. We’re in our early 60’s and discovered e-bikes on vacation and had so much fun we wanted our own. These fabulous bikes help us go farther and faster without killing the rider who is less fit.🤣Both bikes look great and it only took my very perfectionists husband about an hour to put both bikes together. Customer service was super helpful as we were making the decision to purchase and then needed to add accessories to our order after the initial order. These bikes are so easy to operate and comfortable to ride. Highly recommend!
April 27, 2026
Reply from Aventon Bikes
Hello!
We're happy to hear that you and your partner are enjoying your Level 3 and Abound SR e-bikes! It's great to know that our customer service team was helpful during your purchase and accessory additions. We appreciate you recommending our easy-to-operate and comfortable bikes!
Let us know if you have any questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Darren!
We appreciate you taking the time to leave a review and are thrilled with it so far! Do not hesitate to reach out to our team if you have any questions!
Thank you,
Aventon
All good with the bike but only had a…
All good with the bike but only had a problem the battery drain to fast
April 11, 2026
Reply from Aventon Bikes
Hi Jaime,
We're glad you like the bike! We hear your concerns about the battery life and will follow up with you via email to gather more information and see how we can help.
Let us know if you have any other questions!
Thank you,
Aventon
Very nice quality bike with great security features. Fairly easy assembly but screws for…
Fairly easy assembly but screws for front fender too short and stripped easily. I had to go to hardware store for slightly longer ones.
March 31, 2026
Reply from Aventon Bikes
Hi Mark,
We appreciate your feedback and are glad the assembly was fairly easy. We're sorry the fender screws were too short and stripped. We will review this issue.
Let us know if you have any other questions!
Thank you,
Aventon
Reply from Aventon Bikes
Hi Jani!
Thank you for taking the time to leave a review. We understand that your initial experience with our shipping process was not what you expected, and we want to do everything we can to turn your experience around.
We see that your tracking information now shows the order has been delivered. We tried giving you a call today but were unable to connect, so we have followed up with you via email in case you have any other questions!
Thanks,
Aventon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.