We had a good experience overall. They kept us informed throughout the process. Some feedback the communication between office and installers could be slightly better. The product and the end result... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent service from start to finish. The sales rep was friendly and helpful, the fitters did a fantastic job installing a new back door, and the follow-up satisfaction call was a really nice touch.... See more
Company replied
From start to finish, they were all professional, honest, polite and thorough.We also felt that there was nothing hidden from us. The door fitters were very professional, courteous and clean and tidy... See more
Company replied
I was thinking of updating my Porch, Conservatory and a couple of window panes that had blown. The sales rep were in the area so I got a quote. Despite my initial reservations about the company being... See more
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Company details
Written by the company
Aventus Home Improvements specialises in transforming your home with premium-quality windows, doors, and roofline services. With a commitment to exceptional craftsmanship and attention to detail, we ensure your property not only looks stunning but is also energy-efficient and secure. Our experienced team works closely with you to deliver tailored solutions that enhance the aesthetics and functionality of your home. Whether you're upgrading your windows, installing a new door, or replacing roofline features, Aventus Home Improvements provides reliable service with a personal touch. Discover how we can help you create a home you love. Visit aventushomeimprovements.co.uk for more information or to request a free, no-obligation quote.
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United Kingdom
- aventushomeimprovements.co.uk
4.5
Excellent
94 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great service .workmen courteous and…
Great service .workmen courteous and pleasant .had a little brick problem but sorted straight away
October 27, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your review. We’re really glad to hear you received great service and found our workmen courteous and pleasant. It’s also good to know that the small brick issue was resolved quickly on the day.
We appreciate your feedback and are pleased you’re happy with the overall experience. If you need anything in the future, we’re always here to help.
What made my experience great is the…
What made my experience great is the overall top quality finish. The installers were really nice.
October 24, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to share your feedback. We’re delighted to hear that you’re pleased with the quality of the finish and that our installers made a positive impression. Providing excellent workmanship and a friendly, professional service is something we take great pride in.
We truly appreciate your kind words and are glad you had a great experience with us. If you ever need anything in the future, we’re always here to help.
Out of nowhere, Aventus came to my aid.
I was in desperate need of new doors, I was looking around and either found companies with bad reputations or they agreed to come round to give me a quotation but actually never arrived and these were big companies.
I was at my wits end and no idea what to do when, out of nowhere Aventus arrived. They were in the neighbourhood and came knocking on the door. When I explained my situation I had no end of guidance and assistance. The gentleman who came and measured up for the quote explained everything clearly to me and all options available for design, colour, extras and payment. He also explained that they could remove a window for me and brick it up.
The day of the instalment the gentlemen that came for the fitting were quick and efficient, cleaned up after themselves and when they went to fit the door knocker I wanted, they showed me an issue with it and agreed to come back the next day and fit it after the door knocker was fixed.
The next day they arrived on time, one fixed the door knocker on for me and the other started with the removing of the window to brick up where it was and then they both fitted the back door. Bless them they even carried on during a down pour.
They also advised me to look over the door, which I did, I noticed a few issues that were easily fixable and given that they did it in heavy rain, I was impressed with it all.
The doors are smooth and easy to close and lock, the noise outside has been reduced immensely already and I will be going back In February for all my windows and In the summer get a quote on rendering and fencing.
October 30, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for sharing such a thoughtful and detailed review. We’re truly pleased to hear that your experience with us has been positive from start to finish, especially after the challenges you faced with other companies.
It’s great to know that our team arrived at the right moment and were able to offer the guidance, clarity, and reassurance you needed. We’re glad the surveyor took the time to walk you through every option and that you felt supported throughout the process.
We’re also delighted to hear that the installation team delivered the level of care and professionalism we aim for. Working through heavy rain isn’t ideal, but we’re proud they ensured everything was completed properly, returned promptly the next day, and made sure you were happy with every detail. Your satisfaction and comfort with the final result mean a great deal to us.
It’s wonderful to hear that your new doors are already making a noticeable difference, and we truly appreciate your confidence in returning to us for future work. We look forward to helping you again in February and later in the year.
Thank you once again for your kind words and for choosing us.
Brilliant job
The fitters did a great job of fitting all our 5 windows in one day. They cleaned up after themselves and cleaned all the glass after fitting. We are very pleased with the result.
Thank you
October 21, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for your kind feedback. We’re delighted to hear that you’re pleased with your new windows and that our fitting team delivered a smooth, efficient installation. It’s great to know they completed all five windows in a day, cleaned up thoroughly, and ensured everything was finished to a high standard.
We truly appreciate you taking the time to share your experience, and we’re glad you’re happy with the results. Thank you again for choosing us!
Useless company!
This has to be the most unprofessional company I've dealt with. Zero communication from them, I did ALL the chasing to get my door booked in. Initially they booked me in to have the door fitted from 9am, nobody turned up, Aventus didn't even have the decency to call me on the day. It turned out the door wasn't even ready yet they made me take a day off work! The only time they made communication was when they wanted the final payment. I would rather pay extra money than have a mickey mouse company like Aventus do a job for me. I honestly don't know how this company operates with unprofessional so called managers. They still owe me a job that's outstanding. Again, I was promised phone calls back but never happened. Sam, Mat, Neeraj and James are the people I dealt with, total waste of time! Not even a follow up call after this review was posted, says it all. Avoid this company!!!
September 22, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for sharing your experience, and I’m genuinely sorry for the frustration, inconvenience, and lack of communication you’ve described. This is far below the standard of professionalism and service that any customer should expect, and it is clear we’ve let you down at several points in the process.
You should never have had to chase for updates, especially after taking time off work for an appointment that wasn’t honoured. Failing to notify you that your door wasn’t ready, along with the repeated missed callbacks you were promised, is unacceptable. Communication should be proactive, consistent, and respectful of your time, and I’m sorry that this didn’t happen.
Your feedback is important, and we appreciate you taking the time to highlight where things have gone wrong.
Thank you again for bringing this to our attention, and we apologise sincerely for the stress and inconvenience caused.
Felt peer pressured, attitude completely changed when we said we needed to think about it.
We had a knock at the door this morning from a Salemans of Aventus offering a 2 year no obligation fixed quote for our windows and doors. We did not belive it meant that we had to make a decision there and then upon a later visit when the quote was made.
Initially I felt pressured into speaking at the door even though I had explained I had been at the hospital all evening with my child and my partner was in the lavvy. The salesman said he would wait on the doorstep for my partner to finish.
My partner then agreed a later appointment with the manager to attend and provide a quote.
He arrived and at first all seemed good, chatty, friendly and easy going. Then came the sales pitch and the quote. Mouth open at the 15k quote for 2 new doors and wait for it .... to replace 7 pieces of blown glass units (that didnt include the plastics for the windows. Just the glass) wow.
This drastically reduced to a final offer of £7.5k (half the original quote) really ........ But here comes the pressure. This quote was only on the cards until the manager struck up the engine of his car.
He made several calls to his 'manager' to discuss discounted options, in order for us to go ahead on the spot. Even asking what we would be willing to pay. We don't know without getting a second quote.
We explained we had no other quotes to compare and were basically told any quote below that of Aventus would be shite and not worth replacing what we already have (literally wanted to boot him out the door, f***ing rude)
His attitude towards completely changed when we said we were not going to agree today or accept the first quote. We felt he was very pushy, and wanted the deal done there and then.
Who signs on a first quote without checking credentials or other companies to compare? Clearly those who are pressed by these people.
Shocking and utterly rude sales tactics, even when leaving he stated "if one of you could get the door I will be leaving" (yes mate gladly)
I did however get the last laugh watching his ridiculously cocky swagger back to his car.
In my opinion if a company offers a fixed no obligtion quote, that is what it should be. No obligation to take it without thinking about it. Its a no from us and next time we get a call or knock from Aventus. It will be a very firm "GO AWAY" from me.
October 1, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to share your experience, and I’m genuinely sorry to hear how uncomfortable and pressured you felt during the visit. This is absolutely not the standard of service or conduct we expect from anyone representing our company.
A “no-obligation” quote should never come with pressure, ultimatums, or sudden changes in attitude. You should always feel free to take your time, compare options, and make decisions without feeling cornered. The behaviour you’ve described, including waiting at the door after being told about your circumstances, making repeated calls to push for on-the-spot decisions, and dismissing other companies, is unacceptable and not reflective of how a professional consultation should be handled.
Your feedback is important, and we will be addressing this internally to ensure no customer is left feeling the way you did. We appreciate you raising these concerns, and we’re glad you trusted your instincts rather than feeling pressured into a decision.
If you ever wish to discuss this further or provide additional details privately, we’re here and willing to listen. But most of all, thank you for making us aware; no one should have an experience like this.
Fitted windows
Overall the experience we had was excellent! From the friendly and very informative sales man, right through to the excellent fitting of our windows, all on time. Great service
September 4, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to leave us a 5-star review.
What made my experience great with…
What made my experience great with Aventus is that they are very knowledgeable in every aspect from start to finish. The sales person was very good at her job and made me feel at ease, I'm looking forward to having another job done by Aventus in the near future.
May 9, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for your lovely feedback! We're delighted to hear that you felt supported and at ease throughout the process. It's great to know our team's knowledge and approach made a positive difference. We truly appreciate your kind words and look forward to working with you again on your next project!
everything from start to finish was…
everything from start to finish was done on time. clean and tidy. Didn't drink us put of tea. overall nice friendly staff to deal with.
May 14, 2025
Unprompted review
Reply from Aventushomeimprovements
Thanks for the great review! We're really pleased to hear everything ran on time and that the team kept things clean and tidy — and even left you with some tea! It was a pleasure working with you, and we'll be sure to pass your kind words on to the team.
Excellent service
Excellent service, fantastic windows and doors, would highly recommend.
May 14, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your wonderful feedback! We're so glad you're pleased with your new windows and doors. Your recommendation means a lot to us — it was a pleasure working with you!
I absolutely love my new windows and a…
I absolutely love my new windows and a composite front door.
3 Lads that did a great job. Very good can’t fault them.
May 9, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for your kind words! We're thrilled to hear that you love your new windows and composite front door. It's great to know the team made such a positive impression — we'll be sure to pass your compliments on to the lads. We really appreciate your support and hope you enjoy your new fittings for many years to come!
Two nice chaps very efficient and…
Two nice chaps very efficient and carried out the work to high standards. Everyone was pleasant to deal with from start to finish. Would highly recommend the company to anyone.
April 30, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your lovely feedback! We're so pleased to hear that you found our team efficient and easy to deal with throughout the process. It's always great to know our high standards are being recognised. We really appreciate the recommendation.
Very very aggressive sales tactics
Very very aggressive sales tactics. These included pretend calls to the manager and various discounts. My quote started at £13k and went down to £5.8k. I was also informed that I'd have to keep the numbers secret, don't tell the neighbours. Presumably in case they can extort a higher price from them.
Quite rude when I said I wasn't signing today. Didn't keep their promise of giving the quote (valid for two years). Very rude when calling me this week.
The actual window fitting might be good, I don't know. But the marketing and the way they behave is appalling - and I very much pity the elderly or vulnerable who come into contact with Aventus.
Caveat emptor.
EDIT: I appreciate the reply, thank you. I cannot find any way to leave a response. I don't want to take this further, I just want to ensure that others are aware of the possibilities of what can happen with this company.
April 25, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for taking the time to share your feedback. We're deeply sorry to hear about your recent experience — please be assured that this is not how we operate at Aventus Home Improvements.
We take these concerns extremely seriously and want to make it absolutely clear that aggressive sales tactics, pressure selling, and any form of unprofessional behaviour are not in line with our values or standards. Your experience falls well below what we expect from our team, and we sincerely apologise for any distress caused.
We have escalated this matter to our Head Office and will be investigating it internally to ensure it is dealt with appropriately. Rest assured, we are committed to maintaining a respectful and transparent approach with all customers, and we especially understand the importance of supporting those who may be elderly or vulnerable.
Thank you again for bringing this to our attention. If you would be willing to speak with us further, we’d appreciate the opportunity to better understand the situation and make things right.
Aventus replacement bay windows
Aventus replaced 2 bay windows for me which I am very pleased with. Although we had a mishap wihen the brickwork on one of the bays collapsed I was very impressed with how Aventus dealt with this. A manager arrived on site and assured me that my property would be secure before they left for the night which it was. The next day the brickwork was repaired and the following day the replacement window was installed. This work was carried out with no fuss the workmen and management were excellent they obviously care about the standard of work they carry out. I am using this company again soon to replace another window
March 10, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that you're happy with your new bay windows. While unexpected issues like the brickwork can arise, we're glad we could resolve the situation quickly and to your satisfaction. Ensuring your property was secure and safe was our top priority, and we truly appreciate your understanding throughout. It's great to hear that our team left a positive impression—we take pride in maintaining high standards across all our work. We're looking forward to helping you with your next window replacement!
Brilliant job
It was a brilliant job from start to finish with no mess to clear up. I would recommend this company
March 13, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your wonderful review! We're so pleased to hear you were happy with our work and the clean finish. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. – The Aventus Home Improvements Team
Great installations.Happy with…
Great installations.Happy with everything from start to finish.Very good product.Made my house a lot warmer.
March 10, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your review! We're delighted to hear that you're happy with the installation and that our products have made your home warmer. If you ever need anything in the future, we’re always here to help! – The Aventus Home Improvements Team
An excellent company …
An excellent company the job was flawless,couldn't recommend them more.
From start to finish,it was very professional ,and so quick.
January 12, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your fantastic review! We're so pleased to hear that you found our service flawless and professional from start to finish. Your recommendation means a lot to us! If you ever need anything in the future, we’d be happy to help. – The Aventus Home Improvements Team
Great bunch of guys very professional
Great bunch of guys very professional. Workmanship very good and clean. Very compatative pricing and long guarantee. Excellent communication.
January 20, 2025
Unprompted review
Reply from Aventushomeimprovements
Thank you for your kind words! We're delighted to hear that you were happy with our professionalism, workmanship, and competitive pricing. Providing top-quality service with excellent communication is always our goal. If you ever need anything in the future, we’re here to help! – The Aventus Home Improvements Team
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