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Rated 5 out of 5 stars

I have used the services of Avenue Heating again this year due to the excellent service last year. Chas came to service the boiler and Ellis fitted a new one, both very professional very nice guys pro... See more

Rated 4 out of 5 stars

I phoned in the morning and Jack arrived within the hour. He found the problem and agreed he could return the following week and replace what was necessary. He was efficient, helpful and very pleasant... See more

Rated 5 out of 5 stars

Five stars service, highly recommended. Winston and his team did an excellent job this weekend at St Joseph's Hospice in Hackney. They replaced the old radiators. They arrived on time, they were p... See more

Rated 5 out of 5 stars

We have 3 showers and were unable to obtain any cold water from any of them. A firm we found from the internet visited and said we needed either new pipes (cost £2800 plus VAT) but suggested we h... See more

Company details

  1. Gas Installation Service

Information provided by various external sources

-Boiler repairs & installations -Power flushes -Gas Certificates -Smart heating controls -Radiators & valves -Hot water cylinder installations -General plumbing & maintenance


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

100 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Trustworthy!

Superb, professional service. Prompt, knowledgeable and courteous engineer, and friendly helpful phone support.
Thank you Winston, Chinel, and Tyrone.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Repair

Boiler Repair. Great communication, very informative. Engineer was able to do the boiler service the same day. Tyrone was very professional and friendly. Thank you

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

Chantelle

We are previous customers of this fantastic company we have our boiler serviced but we wanted today to thank Chantelle the receptionist for helping us what a great young lady.
Thank you so much Chantelle you deserve a medal

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

I was recommended Avenue heating…

I was recommended Avenue heating indirectly by another plumber. They installed a new boiler for us. Winston has been very efficient and helpful. He returned my call very quickly. An onsite assessment was organised the same day afternoon and a quote was given to us in the evening with all possible costs laid out so there were no hidden charges. They advised on changing only what was needed. Ellis, the gas engineer on site did a very professional job. The pipe work is neat. He had so many tools with him but still managed to work very carefully in our house. There was no mess behind. He was very patient and took time to explain and answer the questions we had. Our house is now warm again. Will highly recommend their services. Thanks to the Team.

Stephanie Lui

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Avenue heating got the job done…

Avenue heating got the job done efficiently and speedily. We had several little niggling things when we moved into a new (to us) home and now they are mostly all sorted out. We know they still have to come back for a couple more bits and pieces and over the summer we plan to have other work done to replace the aged boiler. It is such a relief to have found a reliable plumbing company. I particularly like the way the engineer explained things in non-technical language without making me feel ignorant.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Responsive staff and excellent service

Avenue Heating help me look after a few different properties, including my own, and I couldn't manage without them. They squeezed us in so quickly when the old boiler was failing and my mother in law was just out of hospital and needing to stay warm.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Winston was very professional

Winston was very professional, punctual knows what he does and rate him highly for any boiler repair or service. Genuine company to work with and a job given and attended the premises within an hour.

February 16, 2023
Unprompted review
Rated 5 out of 5 stars

Avenue Heating

Avenue Heating - Winston was friendly, professional, knowledgable, thorough. Chantelle also friendly. and efficient.
After bad experience with previous company I was relieved to get such a good service. Would thoroughly recommend. Thank you.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, speedy and very good workmanship. Winston saved our lives with his rapid service and response to replace our boiler. I would recommend 100% his company and all his colleagues.B&G

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Toilet flush replacement - excellent service

The flush on my toilet needed fixing. AH were excellent. Their customer service was brilliant and their work was highly professional. They turned up on time, diagnosed the problem quickly and replaced the flushing mechanism efficiently and cleanly. I would definitely use them again and highly recommend them

July 5, 2022
Unprompted review
Rated 1 out of 5 stars

Deeply unimpressed

After two weeks of waiting for calls to be returned; of calling reception and being promised repeatedly an engineer would call back 'immediately' for a quote (never did) ; after trying desperately to get a quote and then sheduling appointments; he didn't even turn up (twice) Don't waste your time on this company!

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Pleased and relieved

Steve was great - polite, helpful and efficient. AH is the only firm we've found which has a proper understanding of underfloor heating and its controls, and they are nearby.

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Boiler replacement

Winston and his team were extremely professional throughout, sorting out aftercare issues immediately and priding themselves on their customer service, including being immediately available to sort out issues. I would highly recommend this company and will continue to use them for ongoing maintenance.

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Avenue Heating to the rescue

I can’t thank Winston enough…

We were left without heating during very cold spells and after being let down by other plumbers, Winston quickly fitted us in and sorted the issue efficiently and effectively.

He was polite, friendly and positive. An absolute pleasure!

Thanks again Avenue Heating!!!

January 18, 2022
Unprompted review

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