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See what reviewers are saying

Rated 4 out of 5 stars

Good selection at reasonable prices. Packaging could have been better as some backing cars were creased/bent on arrival. Not sure if done before or after posting but ideally collectors want to avoid t... See more

Company replied

Rated 5 out of 5 stars

My purchase didn't arrive after 1 week so I emailed to check on its whereabouts. I got a reply almost straight away from Paulius explaining he had been informed that Royal Mail were having problems. H... See more

Rated 5 out of 5 stars

Have ordered several aviation tags from this site. Very easy to order with ApplePay and delivery has usually always been quick, within 2-3 days. Only once did delivery take longer, but was due to a su... See more

Rated 4 out of 5 stars

Fast shipping within the UK. My Aviationtag arrived in great condition, I would feel better though if they add a little bit more packaging around the product to avoid the possibility of scratches and... See more

Company replied

Company details

  1. Promotional Item Store

Information provided by various external sources

aviamart provides a wide range of unique luggage tags, airline crew tags, custom tags and keychains, and novelty gifts. Excellent customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Brilliant fast postage, even better to be able to own a piece of an aircraft I have travelled on!

November 11, 2022
Rated 5 out of 5 stars

An impressive level of service.

Very impressive level of service!

The product didn't arrive due to local customs and postal procedures.
In less than few hours Paulius from the service team solved the problem to my full satisfaction.

I'm truly impressed and appreciate the efforts.

Many thanks.

November 21, 2022
Aviamart logo

Reply from Aviamart

Hi Roy,

Thank you for your feedback and reaching out. Your package was outside for delivery a week ago (14th of November) but with no success. I have emailed you instructions how to claim your package from your local mail office.

Best Regards,

Paulius
Aviamart Team

Rated 1 out of 5 stars

I never received my order from a month…

I never received my order from a month ago

August 25, 2022
Aviamart logo

Reply from Aviamart

Hey Harold,

We are sorry to hear that your order has not been delivered as yet. We have sent you an email so we can solve the issue asap!

Have a great evening,

Paulius

Rated 5 out of 5 stars

Great service

Aviamart were easy to deal with, great product range, and prompt despatch. Product as described on website. Very happy. Thank you

August 1, 2022
Aviamart logo

Reply from Aviamart

Hi Andy,

Thank you for your review. Current transit time to Australia is 2-3 weeks at the moment. As you have placed an order 14th of July your order should be delivered any time now.
I will send you the email as well so can communicate further.

Best Regards,

Paulius

Rated 1 out of 5 stars

Never received my order

I made a purchase, paid for it and never received the order. I also sent an email to aviamart.com explaining my problem so that they san help find the lost order and never got an answer back!

July 30, 2022
Aviamart logo

Reply from Aviamart

Hey Elena,

I am sorry to hear that you are having an issue with your order. I will send you an email shortly so we can resolve the issue asap.

Paulius

Rated 5 out of 5 stars
Aviamart logo

Reply from Aviamart

Hi Melorka,

We are sorry to hear that you haven’t received your order as yet. I have sent you an email in regards to your order so we can solve the issue asap.

Paulius
Aviamart Team

Rated 1 out of 5 stars

It never arrived

It never arrived. I sent an email asking for updates which was never answered.

Not a good experience sadly.

June 2, 2022
Aviamart logo

Reply from Aviamart

Dear Yucando,

Thank you for your feedback. I am sorry to hear that. I have checked our communication portal and we have responded to your email on the same day and we were waiting for your confirmation of preferred solution. I will send you the email alternative way, so we can solve the issue asap.

Paulius

Rated 3 out of 5 stars

my card was scratched on the Concorde…

my card was scratched on the Concorde tag

May 4, 2022
Aviamart logo

Reply from Aviamart

Dear Shahzad,

Thank you for the review. However we do not sell Concorde tags 😂 I have sent you a message in regards to this to ensure everything is ok with the order from us.

Paulius
Aviamart Team

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