1st you didn't ignore me, always answered quickly,I'd order again,very courteous and professional,keep up the good work thank you
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Update: The company reached out and apologized for the delay in the shipping process and refunded me for the extra shipping. I really appreciate that they took it seriously and resolved the issue.... See more
Company replied
The website has very good pictures that details the outfits both front and back. Delivery was quicker than I expected and the material is so soft. My girlfriend was very happy. I had to return part of... See more
Tons of great options to choose from! Great fabric quality! I did have an issue with my own size selection. The customer service was amazing, responded very quickly, was very helpful, and didn't make... See more
Company details
About AVIDLOVE
Written by the company
We shape intimates and desires fit for you. Choose your styles and choose how you want to be. Be lots of things, all at once. No judgment. No labels. No limits.
Founded in 2015, our mission is to support every woman to appreciate and adore the best part of herself – from the inside and the outside. It all begins with a great piece of lingerie and we are constantly offering a variety of lingerie for a variety of needs. We have served more than 20M clients around the world and we aim to take care everyone’s desire.
We are the epitome of muse. Wear it right the very first time and rouse the muse inside
you.We will help you find designs that dazzle and ensure that you will live life in style.
Let us embark on this magical journey together,where Design Meets Desire.
Contact info
33333 Lyndon B Johnson Freeway, 75241, Dallas, United States
- (+1) 5862802888
- service@avidlove.com
- avidlove.com
4.2
Great
398 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My new preferred place to buy lingerie!
The piece that I ordered is absolutely stunning and when it arrived it definitely lived up to my expectations of it. It was much more affordable than a lot of other lingerie I’ve seen and purchased previously but it is still excellent quality and the fit is true to size. It looks great and makes me feel really confident (and my partner certainly loves it too!)
April 19, 2024
Beautiful, comfortable and well made.
Order arrived quickly. All the pieces are beautifully made, comfortable and flattering. I am really pleased with the quality of the pieces. Lovely detail and for a very reasonable price. I will be buying more from Avidlove.
August 4, 2024
Amazing sizes
It's nice to have a place to purchase 5x items which make you feel pretty.
June 19, 2024
I ordered 2 items at the same time (one…
I ordered 2 items at the same time (one order) but I only received 1 item. It was strange that you shipped 2 items in 2 seperate packages and 2 seperate shipments for 2 items that was ordered at the same time (one orde# only). I have checked with my neighbors and other units here in the complex and they all said that they never received anthing at all for me. It is so frustrating that I have to do more work & effort just to trace what happened to the other package.
August 5, 2024
Reply from AVIDLOVE
Hi there,
We sincerely apologize for the frustration and disappointment you have experienced due to not receiving your items. We understand how important it is to receive your order promptly, and we regret that we have not met your expectations in this regard.
Please be assured that we are actively working to resolve this issue and provide you with a satisfactory resolution. If there is anything else we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us. We are here to help and want to ensure that you have a positive experience with us.
Thank you for your understanding and patience. We appreciate your trust in us, and we hope to have the opportunity to serve you better in the future.
Warm regards,
I love the kimono-style satin robe from…
I love the kimono-style satin robe from avidlove! It fits perfectly and stays tied. Paid for faster shipping and the company came through for a special occasion.
July 25, 2024
Unprompted review
How can I give you a rating on your…
How can I give you a rating on your company when I haven't got the product in the mail yet I'm still waiting on my product that I purchased!!!🤬
August 6, 2024
Unprompted review
Reply from AVIDLOVE
Dear customer,
Thank you for sharing your feedback with us. We have replied to you throug email before, your package is waiting for picking up and delivery by logistic carrier, we apologize for any inconvenience caused.
We will pay close attention to your logistics situation and inform you of the latest situation in a timely manner.
We are sincerely sorry that it shows mistakes with your shipping details on our system, we have reported this situation to the relevant departments and will fix the display of your shipping details within two days.
We are committed to enhancing our services to better meet your needs. Your satisfaction is our top priority, and we appreciate your patience and understanding as we work to improve our delivery processes.
If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us.
Thank you for your understanding and patience. We look forward to the opportunity to make this right for you.
Warm regards,
Good quality. Material is comfortable says my wife. And she looks smoking hot in em
Easy to order. Affordable. Sexy looking
August 1, 2024
I really like the nighties and other clothing
I really like the clothing available on Avidlove. I have never yet had a bad experience with Avidlove.
August 3, 2024
Well made outfit wife loves it
July 31, 2024
Wonderful,every item is fantastic.It…
Wonderful,every item is fantastic.It looks great on my wife.
July 26, 2024
Wife loves avidlove!
July 26, 2024
Quick shipping
July 24, 2024
Frustrating
I do not understand why people think it’s okay to have the XL and XXL with no room for boobs. Everything else is fine, but I cannot get My boobs in there.
July 26, 2024
Reply from AVIDLOVE
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
Color correctness.
Actual colors were not like I thought per your illustrations. Black was correct.
July 25, 2024
Reply from AVIDLOVE
We are sorry that you were not satisfied with the product you received. We understand how frustrating this must be, and we deeply regret any inconvenience it has caused you.
To address your concerns, our customer service team has contacted you by Email, if you did not receive reply please check the spam folder.
Your satisfaction is our top priority, and we assure you that we will take your feedback seriously and work on improving our processes to prevent similar issues in the future.
If you have any further questions or if there is anything else we can assist you with, please don't hesitate to reach out to us. We are here to help.
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